In the heart of Marrakech, Riad Hafssa & Spa offers a tranquil oasis. Savor a full breakfast, unwind at the outdoor pool or indulge in spa treatments like massages. With high-speed WiFi and attentive staff by your side at the 24-hour front desk, this riad near Jemaa el-Fnaa is perfect for relaxation.
Riad Hafssa puts you just a 5-minute drive from Jemaa el-Fnaa and Marrakech Plaza. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a snack bar/deli are other features.
At a glance
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Hotel size
12 rooms
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Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 7 per day)
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Transfers
Airport pickup on request (available 24 hours)*
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (late night)
Snack bar/deli
Services
24-hour front desk
Facilities
An outdoor pool
Spa services
Massage/treatment rooms
Room amenities
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 20 per vehicle. Maximum occupancy 4
Parking
Covered self parking costs EUR 7 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number 1231321
Also known as
Riad HAFSSA Spa
Riad Lalla Zineb & SPA Riad
Riad Lalla Zineb & SPA Marrakech
Riad Lalla Zineb & SPA Riad Marrakech
Frequently asked questions
Does Riad Hafssa offer free cancellation for a full refund?
Yes, Riad Hafssa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Hafssa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Riad Hafssa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riad Hafssa?
Yes. Self parking costs EUR 7 per day.
Is airport shuttle service offered by Riad Hafssa?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 20 per vehicle.
What are the check-in and check-out times at Riad Hafssa?
You can check in starting at 2:00 PM. Check-out time is noon.
Is there an onsite casino at Riad Hafssa?
No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (5-min drive) and Casino de Marrakech (6-min drive) are both nearby.
What is there to do at Riad Hafssa and nearby?
Riad Hafssa has an outdoor pool and spa services.
Are there restaurants at or near Riad Hafssa?
Yes, there's an onsite restaurant.
What's the area around Riad Hafssa like?
Riad Hafssa is a short 17-minute walk from Jemaa el-Fnaa and 6 minutes' walk from Ben Youssef Madrasa.
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Reviews
Riad Hafssa Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.4
Amenities
9.0
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 16, 2026
Everything was clean. Heather/air conditioner in every room. Staff was very, very welcoming and helpful. I felt very welcome here.
AGNESE
AGNESE, 1-night trip
Verified
6/10 Good
Nov 12, 2025
The room is small. The personell is friendly and supportive
matti
matti, 3-night trip
Verified
6/10 Good
Oct 30, 2025
The area around the hotel is really unique and fun to explore. The only downside is that you have to walk everywhere since other transportation options are limited. The rooms are clean but very small, and there aren’t many dining options nearby. It’s a nice place overall if you don’t mind a bit of walking and smaller rooms.
Mohammad Mansoor
Mohammad Mansoor, 1-night trip
Verified
8/10 Very good
Jul 18, 2025
The most like about property is near by of some attraction and staff is very nice each individual. But not like about property is very noisy and small market out side where vendors selling fruit & veg. Otherwise staff is good with traditional breakfast include.
anis Gulammohmmed
anis Gulammohmmed, 5-night trip
Verified
10/10 Exceptional
Jan 22, 2025
The place was clean and the staff was friendly and helpful. The location is close to the local area and you walk to all the places really easily. If you really want an authentic experience you should definitely check it out
ouss
ouss, 3-night trip
Verified
6/10 Good
Oct 20, 2024
Decent hotel in good location but there is no swimming pool or bar as advertised
Lynne
Lynne, 1-night trip
Verified
6/10 Good
Dec 22, 2025
Staying at Riad Hafssa offered an authentic glimpse into life within the Old City, with the property’s location serving as a great base for exploring local markets and fresh produce stalls. While the staff was approachable and helpful—eventually rectifying our room allocation so we could stay on the same floor—there were several aspects that fell short of expectations. The "pool" is remarkably small, roughly the size of a two cot beds, and the breakfast was a disappointment; despite the listing showing eggs and croissants, the actual spread was a "hit or miss" selection of local items, and it took three days of persistent requesting before eggs were provided. Prospective guests should also note that parking is located at an external lot a few minutes away for 70 MAD per day, and navigating the area via Google Maps is notoriously difficult without local knowledge. Our biggest frustration, however, occurred at checkout when we were charged 30 MAD for a bottle of water without prior notice — a significant markup considering a six-pack of bottles costs less than 10 MAD at a nearby shop.
Nauman Ali
Nauman Ali, 3-night trip
Verified
8/10 Very good
Dec 12, 2025
Staff are kind & nice, place is walkable to Jmaa El-Fnaa. Only issue is in the dining area, a bit slow in serving the food.
Victoria
Victoria, 3-night trip
Verified
10/10 Exceptional
Aug 17, 2025
staff was amazing!
Zahra hassan
Zahra hassan, 7-night trip
Verified
6/10 Good
Jan 14, 2025
Beautiful place but smell bad in the washrooms and outside
Pavi
Pavi, 1-night trip
Verified
6/10 Good
Dec 22, 2024
This area of the Medina was much more authentic than we anticipated. Lots of smells, animals, traffic etc.
Stephen
Stephen, 4-night trip
Verified
10/10 Exceptional
Sep 26, 2024
I stayed here for 4 nights. I had had an upset stomach in the Sahara Desert and had to cancel the tour transfer for the next morning. Then, a staff member came to my room, took me to the pharmacy, and helped me buy medicine. Idriss and all the staff took care of my health and were very kind.
Also, even after I recovered, l could reserve new tour here, and after returning from the tour, he picked me up , as it was located in a complicated area of the medina, so I got lost. Even when there was no hot water for the shower, they responded immediately. Although it was far from the center of Medina, it was a very friendly and comfortable accommodation. It was great to be able to experience the good hammam and massage at the Riad.
Yoko
Yoko, 4-night trip
Verified
2/10 Poor
Oct 16, 2025
The property was fine - medium grades. The problem was staff - we did not feel safe. We arrived late at night subject to a shakedown from young men who had guided us a max of 30 yards around corner to hotel entrance snd then demanded vast money sum. We offered a tip and they refused - and threatened to harm our car of we did not pay what they wanted. Hotel staff person at chech not only did not help - he got in on it. He became a negotiator asking us to up the price we were willing to oay for someone guiding us around the corner. That scared us deeply as any sense of being protected by the hotel disappeared. We cut out visit short by one day and did not trust or accept any offerings from the hotel during our stay. I dont think Wxoedia should do business with a hotel that is willing to compromise the safety of guests or at minimum is employing staff that are willing to do so.
That said - this was an outlier bad experience. Most people in Marocco and at hotels were extremely fruendly snd kind. After our shocking check in experience at this hotel we went into the Medina where most places were closing. We found a street vendor who was still open. He was extremely excited to see us, had the hugest smile and best food. Out of nowhere a table and chairs materialized, and we were treated like royalty to a simple and really delicious meal with mint tea. It healed my soul much more than my stomach and restored my faith in Morocco snd its people. We choose to remember this part.
Martin
Martin, 3-night trip
Verified
2/10 Poor
Mar 30, 2026
Ingen frukost, litet kök som lagade mat på beställning.
Äckligt i badrummet.
Hotellet ligger på ett väldigt gammalt område, vi kunde inte ta oss dit med bil. Smutsigt och ofräsch område.
Sara
Sara, 7-night trip
Verified
6/10 Good
Dec 27, 2025
Chambre correcte sans plus dans un riad correct sans plus. Service minimal. Propreté très en dessous de ce que l'on peut attendre.
Philippe
Philippe, 2-night trip
Verified
4/10 Fair
Nov 23, 2025
Hors mis le personnel du petit déjeuner très sympa le reste nul . Pas très propre dans un quartier puant malsain ( mais c’est pareil’partout dans la médina de Marrakech. Ont manque d’être accroché toutes les 10 secondes par des motos ,des vélos,des voitures camions….tellement ils n’en ont rien à faire des gens) une chambre sans fenêtres une salle de bain de 1,5 mètre carré .le petit déjeuner ont le prend dehors à cette époque a 9 h du matin fait pas très chaud . Bref plus jamais ( Marrakech en général)
GUY
GUY, 6-night trip
Verified
6/10 Good
Nov 6, 2025
Personalen var mycket vänliga och serviceinriktad rummet vitet och trångt.
Anders
Anders, 3-night trip
Verified
8/10 Very good
Oct 15, 2025
Es war alles ziemlich gut, die Unterkunft in einer kleinen Nebengasse ließ sich allerdings schwierig finden.
Andreas
Andreas, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Excellent
Un séjour formidable , une équipe serviable et aux petits soins pour ses clients. De bons repas partagés grâce au cuisinier Hanas , qui nous faisait découvrir les spécialités culinaires locales . La propreté est au rendez vous .
Merci à toute l équipe pour cet agréable séjour
sabrina
sabrina, 7-night trip
Verified
2/10 Poor
Sep 1, 2025
Fujam dessa acomodação. Não é segura!
Péssima estadia. Inicialmente parecia correr tudo bem para minha estadia de 5 noites, até perceber a cilada. Os atendentes (falsamente cordiais) são os proprietários do hotel e fazem de tudo para que você compre passeios com agentes parceiros. Informei que já havia marcado todos os meus passeios com antecedência, mesmo assim só liberaram o quarto após explicações desnecessárias do agente. Me colocaram em um quarto onde não dava para abrir a porta ou sequer a mala com facilidade, além do péssimo cheiro de mofo. Não condizia com as fotos do anúncio. Pedi para mudar de quarto e informaram que estavam cheios (não era verdade). Informei na recepção que o que estava acontecendo não era correto e que iria reportar a propriedade ao Hotéis.com pela falsa propaganda. Ofereceram um drink no dia seguinte como “pedido de desculpas” e acabei pedindo apenas um suco de laranja. Depois de tomar quase metade, comecei a ficar um pouco sonolento. Sim, colocaram algo ilícito no suco. Por sorte consegui reverter a situação me hidratando. Após a terceira noite fui embora da hospedagem por não me sentir mais seguro no local! Simplesmente inaceitável
João Arthur
João Arthur, 4-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Un endroit magnifique et un personnel plus qu’attentionné.
Sophie
Sophie, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2025
Le Riad est magnifique, calme et très bien tenu. Le personnel est accueillant, serviable et dédié. Le quartier est authentique avec ce que ça implique de choc culturel pour le voyageur occidental qui débarque dans un pays comme le Maroc. Nous n’avons jamais senti d’hostilité ou éprouve de sentiments d’insécurité. Nous nous sentions chez nous à ce Riad. Tout a été mis en œuvre pour nous satisfaire et rendre notre séjour plaisant. Nous y retournerons avec joie à notre prochaine visite au Maroc.
Sophie
Sophie, 4-night trip
Verified
2/10 Poor
Mar 3, 2025
Notre séjour au Riad Lalla Zineb a été marqué par plusieurs aspects à prendre en compte avant de réserver.
Tout d’abord, les chambres sont petites, mais cela pourrait convenir à des voyageurs recherchant un espace minimaliste. Cependant, l’emplacement du riad n’est pas idéal pour deux femmes voyageant seules. Après plus de dix jours passés au Maroc sans problème, c’est la première fois que nous nous sommes senties en insécurité en marchant dans les rues environnantes. Même les propriétaires et le gérant nous ont suggéré d’être accompagnées pour circuler dans les souks, ce qui en dit long sur l’environnement.
Un autre point à considérer : l’accès au riad. Si vous voyagez avec de grosses valises, préparez-vous à marcher environ sept minutes en les transportant, car aucun véhicule ne peut vous déposer directement devant. De plus, si vous réservez des activités, sachez que les prestataires ne viendront pas vous chercher devant le riad, ce qui peut être contraignant.
En raison de notre inconfort et du sentiment d’insécurité, nous avons décidé de changer d’hôtel. Nous avons demandé un remboursement, mais celui-ci a été refusé par la direction du riad.
En toute transparence, si vous recherchez une expérience sereine et sans contraintes, nous vous conseillons fortement d’opter pour un hôtel mieux situé et offrant plus de sécurité.
Kathleen
Kathleen, 4-night trip
Verified
10/10 Exceptional
Feb 5, 2025
Hemos estado 2 días, la verdad que el servicio es inmejorable,la amabilidad y la resolución a los imrevistos.Sin duda volvería.
mar
mar, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2025
Excelente atención. 100% recomendado
La experiencia pudo ser mala pero el profesionalismo de su manager Abdel lo convirtió en una excelente experiencia. Al llegar nos atendieron muy bien. Desde la guía para llegar. Un miembro de su staff nos buscó al lugar donde el taxi nos dejó (la ciudad tiene muchos callejones donde los coches no pueden acceder). Durante la cena Abdel nos llamó para informarnos que nuestra habitación tenía un problema técnico y que nos llevarían a otro Rihad administrados por ellos también. Así fue. Nos trasladaron a otro lugar igual o más hermoso que el anterior. Por las molestias nos ofrecieron un masaje relajante. Debido a que teníamos pocos días para visitar Marrakech pedimos quedarnos en el segundo Riad para no tener que movernos de nuevo y Abdel no dudó ni un segundo en complacernos. Después de eso siempre estuvo pendiente de nosotros. Si vuelvo à Marrakech no dudo en volver a contactarlos ya que al administrar varios Riad tienen más opciones para resolver si algún problema o imprevisto surge.