Located in Downtown Guayaquil, Hotel Cityzen Guayaquil welcomes you with a free continental breakfast and a restaurant. Connect to WiFi, store your luggage safely, and enjoy concierge services. Previous guests rave about the convenient location.
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101
What's nearby
Malecon 2000 - 7 min walk - 0.6 km
Santa Ana Hill - 17 min walk - 1.5 km
San Marino Mall - 4 min drive - 3.4 km
Mall del Sol Shopping Center - 6 min drive - 4.9 km
U.S. Consulate General - 10 min drive - 7.6 km
Getting around
Jose Joaquin de Olmedo Intl. Airport (GYE) - 21 min drive
Duran Train Station - 16 min drive
Airport shuttle (surcharge)
Restaurants
Wendy's 9 de Octubre - 4 min walk
El Lechón - 1 min walk
La Tablita del Tártaro - 5 min walk
Menestras del negro - 4 min walk
La Espanola - 2 min walk
About this property
Hotel Cityzen Guayaquil
Hotel Cityzen Guayaquil is just 4.1 mi (6.6 km) from the airport and offers a shuttle (available 24 hours). Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM.
Languages
English, Spanish
At a glance
DONE
Hotel size
43 rooms
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children may not be eligible for complimentary breakfast
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite garage
Free offsite parking within 164 ft from 8:00 AM to 9:00 PM; reservations required
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Restaurant
Working away
Meeting room
Conference center (861 square feet of space)
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair accessible
Wheelchair-accessible path to elevator
Lever door handles
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 30
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 20.16 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for USD 22.4 per night
Airport shuttle service for children up to age 10 costs USD 20.16 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet (may vary based on length of stay)
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Frequently asked questions
Does Hotel Cityzen Guayaquil offer free cancellation for a full refund?
Yes, Hotel Cityzen Guayaquil does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cityzen Guayaquil?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Cityzen Guayaquil?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Hotel Cityzen Guayaquil?
Yes, an airport shuttle is available. The charge is USD 20.16 per vehicle one-way.
What are the check-in and check-out times at Hotel Cityzen Guayaquil?
You can check in starting at 2:00 PM. Check-out time is noon.
Are there restaurants at or near Hotel Cityzen Guayaquil?
Yes, there's an onsite restaurant.
What's the area around Hotel Cityzen Guayaquil like?
Hotel Cityzen Guayaquil is a short 9-minute walk from Malecon 2000 and 19 minutes' walk from Malecon del Salado.
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Hotel Cityzen Guayaquil Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10
Good service provided by the staff, great guys
Deyvis
3-night trip
10/10
Quiet and safe the hotel is great. Staff very cordial
Andrea
2-night trip
10/10
Nice
Jonathan
1-night trip
10/10
Helpful staff. 6 blocks from Malecon
Paula
1-night trip
10/10
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Margaret
2-night trip
6/10
They should ameliorate the breakfast
AREF
2-night trip
10/10
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Charles Wayne Lacy,
4-night trip
10/10
Johnny
1-night trip
10/10
Excelente en todo el personal muy atento y la habitación elegante 👍
Carlos
1-night trip
8/10
Washington
8-night trip
10/10
Muy buena atención. Excelentes instalaciones
ALEX
1-night trip
8/10
EVELYN
3-night trip
8/10
Magdalena De Jesus
28-night trip
10/10
En general todo bien
Brayan
1-night trip
10/10
Sitio muy agradable, tranquila y de fácil acceso, la habitacion bastante confortable, sería bueno mejorar algun aspecto en relación al deayuno, solamnte hay cafe y nada más como bebida caliente, algo de leche o para alguna infusión seria recomendable colocar.
Pablo
1-night trip
8/10
Camas muy pequeñas
ANDRES
1-night trip
6/10
El hotel estuvo limpio, bonito, habitaciones elegantes, sector cercano al malecón. Lo que no se cumplio fue lo que en la pagina se ofrecio con desayuno incluido, lo cual lo hicimos notar al señor de la recepción, pero no tuvimos ninguna respuesta favorable.
Por lo que se sugiere que en la pagina de reserva se coloque solo lo que si puedan cumplir.
Iván
1-night trip
10/10
La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Adrián
1-night trip
6/10
Edgar
3-night trip
8/10
El hotel está bien pero el exterior es un poco peligroso
ALFREDO
3-night trip
10/10
Me reservo el comentario , gracias
Johnny
1-night trip
10/10
El personal muy amable, y el cuarto muy limpio.
Regresaría otra ves.