UMA Hotel and Residences

Property class: 3.5
Naga hotel with restaurant and bar/lounge

Choose dates to view prices

When visiting Naga, UMA Hotel and Residences is a great choice to consider. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Fellow travelers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Cable TV service
The current price is $71
$80 total
includes taxes & fees
Sep 25 - Sep 26

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a chair, a small table, and a lamp.

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside table, a lamp, and a window with curtains.

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, and a TV.

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a small round table with a plant, and a TV mounted on the wall.

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room With Sofa Bed

In-room safe, desk, laptop workspace, WiFi (free)

Deluxe King Room With Sofa Bed

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, WiFi (free)

Deluxe Double Room

  • Sleeps 2
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, WiFi (free)

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

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7.4 out of 10, Good, 142 reviews
The price is $28
$32 total
includes taxes & fees
Sep 20 - Sep 21
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About the neighborhood

Map
Magsaysay Ave, Naga, Camarines Sur, 4400

What's nearby

  • Basilica of Our Lady of Penafrancia - 13 min walk - 1.1 km
  • Naga Metropolitan Cathedral - 16 min walk - 1.4 km
  • SM City Naga - 2 min drive - 1.1 km
  • Robinsons Place Naga - 4 min drive - 2.5 km
  • Panicuason Hot Spring Resort - 33 min drive - 19.7 km

Getting around

  • Naga (WNP) - 26 min drive
  • Burabod Flag Station Station - 37 min drive
  • Mambulo Viejo Station - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Naga Oriental WOK - ‬1 min walk
  • ‪Red Platter - ‬3 min walk
  • ‪Avenue Square - ‬1 min walk
  • ‪Soledad - ‬3 min walk

About this property

UMA Hotel and Residences

  • When visiting Naga, UMA Hotel and Residences is a great choice to consider. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 191 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 6 and younger eat free breakfast
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (4-device limit)

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • Spa services
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Descanso - Onsite lobby lounge.
Panata - Onsite restaurant. Open daily.
Booya - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: PHP 3000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 550.40 to 688 for adults, and PHP 344 to 344 for children

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, JCB International

Also known as

UMA Residences

UMA Hotel and Residences Naga

UMA Hotel and Residences Hotel

UMA Hotel and Residences Hotel Naga

Frequently asked questions

Are pets allowed at UMA Hotel and Residences?

Sorry, pets aren't allowed.

Is parking offered on site at UMA Hotel and Residences?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at UMA Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at UMA Hotel and Residences and nearby?

UMA Hotel and Residences has spa services.

Are there restaurants at or near UMA Hotel and Residences?

Yes, there's an onsite restaurant, Descanso.

What's the area around UMA Hotel and Residences like?

UMA Hotel and Residences is in the heart of Naga, a short 9-minute walk from Basilica of Our Lady of Penafrancia and 18 minutes' walk from Naga Metropolitan Cathedral.

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Reviews

UMA Hotel and Residences Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious with a variety of options and friendly staff accommodating special requests. (7 reviews)
  • The property is conveniently located near various restaurants. (3 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Facilities were good and staff provided excellent service!
Verified review

10/10 Exceptional

Great breakfast buffet. Courteous and helpful staff. Great place to stay. Well maintained facility…
Verified review

10/10 Exceptional

The property was beautiful, the food was good, and the staff exceptional. Highly recommend.
Verified review

8/10 Very good

Customer friendly, shops nearby and rooms are small but clean!
Verified review

10/10 Exceptional

I'm always choosing to stay at Uma even if it's a little more expensive. It's because I always feel taken cared of. My slightest concerns are taken seriously and resolved right away. It feels like a bit of home for me. The staff are the best asset of the hotel, they make me feel safe and pampered.
Verified review

8/10 Very good

Clean room and pretty good breakfast options
Verified review

10/10 Exceptional

Clean room, friendly staffs. Convenient location.
Verified review

10/10 Exceptional

The room is very clean and elegant. breakfast meal is very good, lots of choices. I had a very good sleep, the pillows are very soft and temp of AC is just right. The staff are very friendly and polite. I would definitely recommend UMA hotel.
Verified review

10/10 Exceptional

Clean room and enough amenities
Verified review

10/10 Exceptional

Excellent service and very friendly staff. The rooms are large and extremely comfortable
Verified review

10/10 Exceptional

Very nice facilities, staff are polite breakfast buffets are delicious, will definitely come back.
Verified review

8/10 Very good

Nice lodging with friendly customer service…. Breakfast buffet is pretty good
Verified review

8/10 Very good

Overall, I had a pleasant stay. The room was comfortable and nicely arranged, though the washroom was not as clean or well maintained compared to my visit a year ago. I really loved that they offer free cake every day, and I was especially grateful that a nurse was sent to check on me when I asked for medicine for my headache.
Verified review

8/10 Very good

Nice rooms great friendly staff. Buffet breakfast could use some upgrades ( maybe some bacon , omelette options.
Verified review

10/10 Exceptional

It was wonderful and their customer service is excellent, everyone is accommodating and wear a smile in their faces.
Verified review

10/10 Exceptional

Staff are very helpful and courteous. Very Clean and convenient to restaurant and grocery stores.
Verified review

8/10 Very good

I love the Pinoy food prepared for Breakfast 😍.Just needed to repair some of the broken things inside the Hotel .I was amazed the most by the Telephone inside the Comfort Room can be use for Emergency and the Flashlight inside the cabinet 😍. The Hotel is recommendable .
Verified review

8/10 Very good

Property is located in the central district where everything is walkable. Staff are always friendly and courteous. Bed was comfortable, amenities are available when needed. Overall experience was great, will definitely stay again when in town. Highly recommended.
Verified review

10/10 Exceptional

what a surprise! we had an awesome experience, a world class hotel in the region, i highly recommend it! a must see for tourists! the rooms are so clean (love the bed, the comforters and the bathroom!
Verified review

10/10 Exceptional

Nice and very clean
Verified review

10/10 Exceptional

Concierge/front desk are efficient, friendly and nice. Parking staff are a great help in finding a good spot. I highly recommend UMA instead of the hotel across the street.
Verified review

10/10 Exceptional

Keep up the good customer service
Verified review

8/10 Very good

Overall a very nice and clean hotel. If we return to Naga we will stay again. The only problems we saw or smelled is odor in the elevator and also odors in the restroom indicates possible plumbing problems
Verified review

10/10 Exceptional

It was a good stay with friendly service and the accessibility of the hotel to major conveniences. One negative remarks is that I cannot avail of the swimming pool on hot summer weather due to inoperable.
Verified review

8/10 Very good

The facilities are comparable to US hotels clean friendly staff. They accommodated us when the AC on our side of the floor broke. The insulation is not that great you can hear the cars and whatever is going on in the streets below from our 6th floor room .