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Pachamaya Holistic Wellness & Spa - Adults Only

4.0 star property
Adults-only hotel with outdoor pool, near Puerto Cancun Marina Town Center

Choose dates to view prices

Unwind in Downtown Cancun at Pachamaya Suites, Wellness Spa, Retreats. Tee off on the 18-hole golf course or indulge in a rejuvenating Thai massage and aromatherapy treatments. Enjoy a meal at Chamana restaurant, explore the art gallery and designer stores or relax by the outdoor pool with free cabanas.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach towels
  • Spa services
  • Massage/treatment rooms
  • Airport pick-up service
  • Area shuttle
  • Beach shuttle
  • Theme park shuttle

Feel at home (5)

  • Garden
  • Terrace
  • Dry cleaning/laundry service
  • Free self parking
  • Outdoor swimming pools
The current price is $49
$65 total
includes taxes & fees
May 27 - May 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Individually decorated, individually furnished, bed sheets

Deluxe Studio Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Futon

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Individually decorated, individually furnished, bed sheets

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Grand Room

Grand Room | Individually decorated, individually furnished, bed sheets

Grand Room

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Grand Double Room

Grand Double Room | Individually decorated, individually furnished, bed sheets

Grand Double Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Superior Double Room

Individually decorated, individually furnished, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Uxmal, Lote 19, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 5 min walk - 0.5 km
  • Las Palapas Park - 8 min walk - 0.7 km
  • Mercado 23 - 9 min walk - 0.8 km
  • Plaza 28 - 19 min walk - 1.6 km
  • Plaza Las Americas - 4 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪The Healthy Place - ‬3 min walk
  • ‪Temakita - ‬6 min walk
  • ‪Taqueria Coapeñitos - ‬4 min walk
  • Yamamoto
  • ‪La Fonda Del Zancudo - ‬1 min walk

About this property

Pachamaya Holistic Wellness & Spa - Adults Only

When you stay at Pachamaya Holistic Wellness & Spa - Adults Only, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or aromatherapy. An outdoor pool, a fitness center, and a terrace are other highlights.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets stay free (dogs and cats only)
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible van parking on site
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 100 kilometers*
    • Beach shuttle*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to adults only
    • No alcohol served onsite

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Coffee/tea in a common area
  • Shared refrigerator
  • Water dispenser

What to do

  • Golf privileges
  • Beach shuttle (surcharge)
  • Pilates classes
  • Yoga classes
  • Scooter/moped rentals
  • Shopping
  • Ecotours nearby
  • Cave exploring nearby
  • Wildlife viewing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Beach towels
  • Electric bike charging stations
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Spa services
  • Golf clubhouse on site
  • Massage/treatment rooms
  • Music library
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Uses some LED lighting
  • Water dispenser
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Chamana - Onsite restaurant.

Fees & policies

Refundable deposits

  • Cash deposit: MXN 500 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 to 500 per person
  • Airport shuttle service is offered for an extra charge of MXN 750 per vehicle. Maximum occupancy 10
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Pachamaya

Pachamaya Holistic Wellness &

Pachamaya Suites Wellness Spa Retreats

Pachamaya Holistic Wellness & Spa Hotel

Pachamaya Holistic Wellness & Spa Cancun

Pachamaya Holistic Wellness & Spa Hotel Cancun

Frequently asked questions

Is there a pool at Pachamaya Holistic Wellness & Spa - Adults Only?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Pachamaya Holistic Wellness & Spa - Adults Only?

Yes, cats and dogs stay free. A deposit of MXN 500 per stay is required. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Pachamaya Holistic Wellness & Spa - Adults Only?

Yes, there's free self parking.

Is airport shuttle service offered by Pachamaya Holistic Wellness & Spa - Adults Only?

Yes, a shuttle from the airport to the hotel is available. The charge is MXN 750 per vehicle.

What are the check-in and check-out times at Pachamaya Holistic Wellness & Spa - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

Is there an onsite casino at Pachamaya Holistic Wellness & Spa - Adults Only?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.

What is there to do at Pachamaya Holistic Wellness & Spa - Adults Only and nearby?

Have fun with nearby activities like boat tours, fishing, and jet skiing. Additional recreation onsite includes Pilates and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Pachamaya Holistic Wellness & Spa - Adults Only also has a garden.

Are there restaurants at or near Pachamaya Holistic Wellness & Spa - Adults Only?

Yes, there's an onsite restaurant, Chamana.

What's the area around Pachamaya Holistic Wellness & Spa - Adults Only like?

Pachamaya Holistic Wellness & Spa - Adults Only is in Downtown Cancun, a short 18-minute walk from Puerto Cancun Marina Town Center and 5 minutes' walk from Benito Juarez Municipal Building.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was beautiful, clean, and a great place to relax after an active day. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Clean room, great accommodating staff.
Jethro, 4-night trip
Verified

10/10 Exceptional

Super nice hotel! Clean! Nice pool!
tora, 3-night trip
Verified

8/10 Very good

My sister and I enjoyed a peaceful night at Pachamaya. Staff were kind and helpful, and the room was quiet. Staff even brought their dogs to the property which gave the space a home-y feeling
Hannah, 1-night trip
Verified

10/10 Exceptional

Overall, everything was excellent: the facilities, cleanliness, location, everything was perfect.
Edelmiro, 2-night trip
Verified

10/10 Exceptional

Super friendly staff
Carl, 1-night trip
Verified

10/10 Exceptional

The people that work there make everyone feel.special.
Teresa, 2-night trip
Verified

10/10 Exceptional

This host was amazing and very accommodating.The room and facilities were exemplary. We did a yoga class with them and had a great experience
Edward, 1-night trip
Verified

10/10 Exceptional

Very kind and welcoming staff. The connected restaurant is amazing. Very relaxing atmosphere and close to the bus station.
The restaurant
Karin, 2-night trip
Verified

10/10 Exceptional

I loved everything about this stay/ room/ staff.
Jovan, 4-night trip
Verified

10/10 Exceptional

Nice breakfast
Nikola, 1-night trip
Verified

10/10 Exceptional

Staff were nice and very helpful when my flight was delayed and that I arrived late. The room was as shown in the pictures and clean. Hot water in the shower. I didn’t use the swimming pool nor the spa amenities.
Mouna, 1-night trip
Verified

10/10 Exceptional

Great stay

The best staff! Great location and rooms are clean and comfortable. Totally recommended the place
Alina, 7-night trip
Verified

10/10 Exceptional

The staff are all fabulous and communication with them is incredibly easy. I recommend downloading what’s app before you arrive as that is how they communicate with guests. Check in was easy, I was given a brief tour of the property and sent a welcome message with attachments outlining all the services offered. The spa services were beautiful and relaxing and the drinks at the attached cafe are excellent. I can’t speak on the food as I was not able to eat much due to dental procedures. The outdoor spaces are clean and offer a peaceful environment. I would absolutely recommend staying here. The area is walkable with lots of great restaurants nearby.
Rebecca, 5-night trip
Verified

10/10 Exceptional

I loved the smell ss you walked in the staff were super nice and helpful the pool are was beautiful very peaceful very nice hotel
Byanka Florius, 7-night trip
Verified

10/10 Exceptional

Loved the ambience and staff.
ifueko, 7-night trip
Verified

10/10 Exceptional

This is an awesome hotel, great vibe, and awesome staff. This place is located very close to the ADO if you plan on taking trips. Whenever I come back to Cancun, I will be staying here again.
Alexandro, 9-night trip
Verified

10/10 Exceptional

The staff were nice and I used the spa services and had a great massage. They offer yoga and sound baths as well.
Vicky, 1-night trip
Verified

10/10 Exceptional

I loved the staff and the facilities. Excellent!
Jorge, 1-night trip
Verified

10/10 Exceptional

Quiet feeling of seclusion amid the near downtown area. Breakfast was excellent. Room was spacious and clean.
Andrew, 4-night trip
Verified

8/10 Very good

Quiet and private. Great for zen and relaxation!
Jordan, 2-night trip
Verified

8/10 Very good

Staffs in front desk are super friendly and helpful. Air conditioning is good. It will be good if the hot water switch marked.
BIK FUN, 1-night trip
Verified

10/10 Exceptional

Liked the location and walablility to restaurants. The hot tub was not heated and no coffee available except at restaurant.
Marian, 11-night trip
Verified

8/10 Very good

The room was goof quality/price
Normand, 2-night trip
Verified

10/10 Exceptional

Pachamaya Palace

This property is by far the best place to stay in downtown Cancun. I can't say enough 'Great things' about this "Wonderful Place". It's been "Truly a Gift" for me.
Chris, 1-night trip
Verified

10/10 Exceptional

ABSOLUTELY HANDS DOWN IF YIU ARE LOOKING FOR A PEACEFUL PLACE A TEN MINUTE WALK TO A BEAUTIFUL MALL IN A VERY VERY BEAUTIFUL AREA IF CANCUN AND FIVE MINUTES FROM DOWNTOWN. THE HOTEL ITSELF WAS INCREDIBLY CLEAN AND THE STAFF WERE GENUINELY KIND!
Helen, 5-night trip