Mercure Cieszyn

Property class: 3
Family-friendly hotel in Cieszyn with restaurant and bar/lounge

Choose dates to view prices

Bring the kids when you stay at Mercure Cieszyn, and they can enjoy the free kids' club. Guests can enjoy Polish cuisine at Hotelowa, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day. Other features include a bar/lounge, a snack bar/deli, and a terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free children's club
  • Ski storage
  • Sauna
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace

For families (6)

  • Children's club (free)
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $70
$75 total
includes taxes & fees
Sep 27 - Sep 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room (Air-conditioned, Upgraded Facilities)

A hotel room with a bed, a desk, a chair, a small table, a TV, a lamp, and a painting on the wall.

Superior Room (Air-conditioned, Upgraded Facilities)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room (Air-conditioned, 1 Queen Bed & Sofa)

A hotel room with a bed, a desk, a chair, a small table, a TV, a lamp, and a painting on the wall.

Standard Room (Air-conditioned, 1 Queen Bed & Sofa)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room (Air-conditioned, 2 Twin Beds)

A hotel room with a wooden desk, a television, a chair, a coffee maker, and a window with sheer curtains.

Standard Room (Air-conditioned, 2 Twin Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a small table, a TV, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a television, a mirror, and a window with curtains.

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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8.2 out of 10, Very good, 64 reviews
The price is $68
$73 total
includes taxes & fees
Sep 20 - Sep 21
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About the neighborhood

Map
Motelowa 21, Cieszyn, Silesian, 43 400

What's nearby

  • Piast Castle Tower - 5 min drive - 2.8 km
  • Gora Zamkowa - 5 min drive - 3.1 km
  • Cieszyn Romanesque Rotunda - 6 min drive - 3.1 km
  • Ostravar Arena - 51 min drive - 45.6 km
  • Szczyrk Ski Resort - 58 min drive - 71.3 km

Getting around

  • Ostrava (OSR-Leos Janacek) - 38 min drive
  • Cesky Tesin Station - 10 min drive
  • Skoczów Bajerki Station - 12 min drive
  • Cieszyn Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Kornel i przyjaciele - ‬4 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Zgoda Restauracja - ‬2 min drive
  • ‪Presso - ‬4 min drive

About this property

Mercure Cieszyn

  • Bring the kids when you stay at Mercure Cieszyn, and they can enjoy the free kids' club. Guests can enjoy Polish cuisine at Hotelowa, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day. Other features include a bar/lounge, a snack bar/deli, and a terrace.

At a glance

Hotel size

    • 78 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (PLN 35 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Playground
  • Children's menu
  • Children's games
  • Children's books

What to do

  • Volleyball
  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Arcade/game room
  • Sauna
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Dining

Hotelowa - This restaurant specializes in Polish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 65 for adults and PLN 32.50 for children
  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 50 per pet, per day

Parking

  • Self parking costs PLN 35 per day

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Cieszyn Mercure

Mercure Cieszyn

Mercure Hotel Cieszyn

Mercure Cieszyn Hotel

Mercure Cieszyn Hotel

Mercure Cieszyn Cieszyn

Mercure Cieszyn Hotel Cieszyn

Frequently asked questions

Does Mercure Cieszyn offer free cancellation for a full refund?

Yes, Mercure Cieszyn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Cieszyn?

Yes, pets are welcome. There's a charge of PLN 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Cieszyn?

Yes. Self parking costs PLN 35 per day. Parking spots may be limited.

Is airport shuttle service offered by Mercure Cieszyn?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Mercure Cieszyn?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Mercure Cieszyn and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain climbing. Additional recreation onsite includes volleyball. Enjoy amenities like a sauna, an arcade, and a picnic area. Mercure Cieszyn also has a garden.

Are there restaurants at or near Mercure Cieszyn?

Yes, Hotelowa offers Polish cuisine.

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Reviews

Mercure Cieszyn Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

9.0

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

This seems to be the only place in Cieszyn that has 24 hour reception which is what I needed - landing in Krakow at 10pm with a 2 hour drive. The receptionist kindly kept the bar open for a couple of local beers. Rooms and facilities are not quite up to a big-city Mercure but this is a good place to stop. I was here for the Poland/Czechia border parkrun and it’s a good 3km or so downhill into town to the start - a nice warm-up jog if you like. Uphill on the way back though obviously.
Verified review

8/10 Very good

Very nice room and friendly staff. Dinner was great and affordable. There's a possibility to get breakfast in a bag if you order at the reception, however what was inside the bag was extremely disappointing hence we don't recommend this option.
Verified review

10/10 Exceptional

My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Verified review

4/10 Fair

Poor service
Verified review

4/10 Fair

L'hôtel a besoin d'être rénové.
Verified review

10/10 Exceptional

comodo
Verified review

10/10 Exceptional

추천합니다.

머큐어 호텔은 어딜 가도 잘 유지 하는것 같음
Verified review

4/10 Fair

Pessima esperienza

Mi stupisco come sia possibile che la catena Accor possa mantenere la licenza a quest'albergo. La camera ha un odore di stantio, i vetri della finestra sono opachi, la moquette vecchia e il letto con materasso a molle scomodo. Le tende non oscurano la luce esterna e manca l'aria condizionata. Il wi-fi in camera è difficoltoso e assente nella zona letto. La colazione è scarsa. La camera non è stata rifatta. Alla reception mi hanno detto che avrei dovuto chiederlo espressamente. Pessima esperienza
Verified review

6/10 Good

Niente frigo, niente aria condizionata, esterni trascurati.
Verified review

10/10 Exceptional

Excelente hotel.
Verified review

10/10 Exceptional

Ok

Wszystko ok poza budzeniem przez obsluge sprzatajaca
Verified review

10/10 Exceptional

Kort vistelse på genomresa

Trevligt hotell med utmärkt personal.Mycket bra frukost.
Verified review

6/10 Good

Bez szału

Parking zaniedbany, ale obszerny. W hotelu brak klubiku dla dzieci, o którym mowa w ofercie. Pokoje bez klimatyzacji (gdy było 30st na zewnątrz było to dość uciążliwe) oraz lodówki. Łazienka była ddość stara. Meble też dość wiekowe, ale raczej w dobrym stanie. Obsługa ok. Hotel jednak wymaga nakladu finansowego.
Verified review

8/10 Very good

Obiekt wiekowy bez klimatyzacji. W zamian pokoje bardzo wygodne i przestronne. Obsługa miła i pomocna. Śniadania świeże i smaczne.
Verified review

6/10 Good

Hotel swoje lata świetności ma juz dawno za sobą, wewnątrz czysto i schludnie, wyposażenie pokoi na średnim poziomie, meble już stare i zużyte ale z zewnątrz to tragedia. Na plus to miła obsługa i dobre śniadanie.
Verified review

6/10 Good

transit

dated bedrooms
Verified review

8/10 Very good

Cozy hotel in an interesting region

A cozy hotel located in the heart of a region that has a lot to offer. Regardless if it is a walk in the lovely city of Cieszyn (and across the bridge to the Czech Republic) or a drive to Auswitch and Krakow this region is fascinating. Breakfast was a bit monotonous but good and the restaurant and bar were excellent.
Verified review

6/10 Good

Schlchte Schallisolierung

schlechte Schallisollierung, Bett war unbequem, sonst alles in Ordnung
Verified review

8/10 Very good

Helt greit hotell et stykke fra sentrum. Fantastik imøtekommende betjening
Verified review

10/10 Exceptional

Nice Business Hotel

Silent, what is very important for me
Verified review

6/10 Good

Nah und ruhig gelegen in der Nähe der Autobahn

Kurzer Weg zur Autobahn. Weit vom Zentrum weg. Umgebung nicht so ansprechend. Betten viel zu weich. Freundliche Rezeption.
Verified review

10/10 Exceptional

trevligt vistelse

mycket bra hotel rena trevliga rum,underbar frukost,trevlig personal
Verified review

10/10 Exceptional

Шикарный номер. Отличный завтрак. Персонал на высшем уровне. Так случилось что друзья забыли ценные вещи в отеле, написал на электронную почту и через несколько минут ответили, что наши вещи ждут нас в отеле. Планируем вернуться снова.
Verified review

10/10 Exceptional

excellent

very nice 3 star hotel, good value for the price paid
Verified review

4/10 Fair

Lampor tändes o släcktes mitt inatten. Ingen riktig mat i restaurangen. Väldigt sparsamt gym