Located in the heart of Zermatt, Schönegg is a haven for families and ski enthusiasts. Enjoy continental breakfast on the sun-drenched terrace or explore nearby slopes with ski-in/ski-out access and a convenient ski shuttle. Guests rave about relaxing at Gourmetstüebli, an onsite restaurant offering French cuisine fine dining with kids' meals.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Airport transfer
Connecting rooms available
Bar
Main amenities (12)
Daily housekeeping
Ski-in/ski-out access
Restaurant and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Free train station pick-up
Ski storage
Skiing lessons
Ski passes
Sauna
Steam room
Hot tub
For families (6)
Children stay free
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Garden
Terrace
The current price is $574
$574
$606 total
includes taxes & fees
Jul 19 - Jul 20
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Double Room (Charme)
Double Room (Charme)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Sofa bed - unspecified
21 sq m
Sleeps 2
1 Double Bed
View all photos for Junior Suite Style
Junior Suite Style
Highlights
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Sleeps 3
1 Queen Bed
View all photos for Charme Single room
Charme Single room
Highlights
Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
22 sq m
Sleeps 1
1 Twin Bed
View all photos for Style Double room with Matterhorn view
Style Double room with Matterhorn view
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sleeps 3
1 Queen Bed
View all photos for Double Room (Charme Mountain View)
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
Zermatt Visitor Center - 8 min walk - 0.7 km
Zermatt-Furi Gondola - 16 min walk - 1.4 km
Sunnegga Ski Resort - 9 min drive - 1.1 km
Getting around
Sion (SIR) - 75 min drive
Geneva International Airport (GVA) - 162 min drive
Zermatt Gornergratbahn Station - 10 min walk
Zermatt (QZB-Zermatt Train Station) - 10 min walk
Zermatt Station - 11 min walk
Free train station pick-up
Airport shuttle (surcharge)
Ski shuttle (surcharge)
Restaurants
Golden India - 9 min walk
Zermatt Kaffee Rösterei & Kitchen - 7 min walk
Restaurant Bar Manud - 10 min walk
Fuchs - 6 min walk
Harry`s Ski Bar - 7 min walk
About this property
Relais & Chateaux Schönegg
Placing you just steps from Zermatt-Matterhorn Ski Paradise, Relais & Chateaux Schönegg allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and French cuisine is served at Gourmetstuebli, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate the ski shuttle, along with access to ski passes, storage, and lessons.
Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (dogs only, 1 total)*
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Airport shuttle on request (available 24 hours)*
Free train station pick-up*
Offsite
Ski shuttle*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Ice skating
Access to nearby indoor pool
Discount at nearby fitness center
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Sledding nearby
Working away
Business center
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Ski storage
Facilities
2 buildings/towers
Built in 1990
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Piano
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Ski
Ski-in/ski-out access
Ski passes
Ski shuttle (surcharge)
Ski lessons
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Snow tubing nearby
Snowboarding nearby
Ski rental shops
Snowshoeing nearby
ROOM
Room amenities
Be entertained
MP3 docking station
Flat-screen television
Digital TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
STAR_OUTLINE
Special features
Spa
Infinity Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Dining
Gourmetstuebli - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of CHF 800 per vehicle
Ski shuttle service is offered for an extra charge
Renovations and closures
The property is closed between August 31 and December 01.
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CHF 120.0 per night
Pets
Pets are allowed for an extra charge of CHF 30 per pet, per night
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
Relais Chateaux Schönegg Hotel Zermatt
Chalet Hotel Schönegg Zermatt
Chalet Schönegg
Chalet Schönegg Zermatt
Relais Chateaux Schönegg Hotel
Relais Chateaux Schönegg Zermatt
Relais Chateaux Schönegg
Relais & Chateaux Schonegg
Relais & Chateaux Schönegg Hotel
Relais & Chateaux Schönegg Zermatt
Relais & Chateaux Schönegg Hotel Zermatt
HELP_OUTLINE
Frequently asked questions
Is Relais & Chateaux Schönegg currently open?
The property is closed between August 31 and December 01.
Does Relais & Chateaux Schönegg offer free cancellation for a full refund?
Yes, Relais & Chateaux Schönegg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Relais & Chateaux Schönegg?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Relais & Chateaux Schönegg?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 30 per pet, per night. Food and water bowls are available.
Is airport shuttle service offered by Relais & Chateaux Schönegg?
Yes, an airport shuttle is available. The charge is CHF 800 per vehicle.
What are the check-in and check-out times at Relais & Chateaux Schönegg?
Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Relais & Chateaux Schönegg and nearby?
Have fun with onsite winter activities like skiing and ice skating. Indulge in a treatment at the spa and soothe your senses in the hot tub. Relais & Chateaux Schönegg also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a garden, and access to a nearby indoor pool.
Are there restaurants at or near Relais & Chateaux Schönegg?
Yes, Gourmetstuebli offers French cuisine.
What's the area around Relais & Chateaux Schönegg like?
Relais & Chateaux Schönegg is in the heart of Zermatt, a short 10-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt–Sunnegga Funicular.
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Relais & Chateaux Schönegg Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
View
Room
Food
Location
Breakfast
Shower
Restaurant
Service staff
What guests liked
The spa and sauna area was a great bonus after a day out and a perfect end to the day. (4 reviews)
Breakfast was good and included with the stay, with some guests even receiving packed breakfast bags for early departures. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 29, 2025
Mountain charm with a spectacular view
Charming hotel with a most unconventional tunnel entrance. Beautiful view of the Matterhorn from my room. Great restaurant and the spa was the perfect end after a day in the mountains.
Verified traveler
3-night trip
10/10 Exceptional
Dec 25, 2024
Amazing Stay!
Steven
Steven, 3-night trip
10/10 Exceptional
Mar 17, 2025
Wonderfull property
Elena
Elena, 3-night trip
10/10 Exceptional
Jul 22, 2024
Wonderful place to stay in Zermatt
MICHEAL
MICHEAL, 3-night trip
10/10 Exceptional
Feb 2, 2025
Memorable stay at the Schönegg. Staff was friendly and professional, the amenities are mind-blowing (pool, spa, terrace, lounge, etc.), the location is relatively central but still far from the noise from bars etc. All in all a fantastic stay and we’re very satisfied to have spent a wonderful vacation at the hotel. Shoutout to Grete, their super talented masseuse for making the holiday even more relaxing.
Fabiola
Fabiola, 4-night trip
10/10 Exceptional
Feb 14, 2025
It’s worth the splurge for a room with a view. The view was amazing. The pool and sauna area are also great with a great view. Staff was friendly and helpful. I was worried it would be too far from the main road but the location was perfect and easy and right next to the ski rental shop and lift. Breakfast was good and they have a shuttle from the train station. 10/10 would definitely stay here again. Everything was perfect.
Summer
Summer, 4-night trip
10/10 Exceptional
Mar 24, 2024
Beautiful view and excellent service
Sonia
8/10 Very good
Aug 3, 2020
Staff is very helpful and nice. Great food, fantastic bar with the best view of the Matterhorn.
Verified traveler
1-night trip
10/10 Exceptional
May 10, 2024
Great view and service in Zermatt!
The only thing I would have wished for was that the hot tubs were set warmer.
Staff was amazing!
James
James, 4-night trip
10/10 Exceptional
Sep 8, 2021
Fantastic views of the Matterhorn. Great food, excellent service. Highly recommend
Gary
Gary, 1-night trip
10/10 Exceptional
Jan 10, 2022
Amazing service and experience.
Camille
Camille, 5-night trip
10/10 Exceptional
Jun 19, 2021
This is a great little hotel with superb service. Everyone from the front desk to the restaurant were friendly and helpful. The rooms are well laid out and comfortable. The view of the Matterhorn is magnificent.
Verified traveler
5-night trip
8/10 Very good
Jul 24, 2024
Zermazzzzing
Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
dan
dan, 3-night trip
10/10 Exceptional
Mar 6, 2021
Love it! Feels like home!
Verified traveler
2-night trip
10/10 Exceptional
Aug 11, 2024
High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel!
Richard
Richard, 3-night trip
10/10 Exceptional
Jul 31, 2024
Perfect in Zermatt.
First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
James
James, 1-night trip
10/10 Exceptional
Jul 31, 2024
Perfect in Zermatt.
First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
James
James, 1-night trip
6/10 Good
Dec 6, 2023
The setting and the views from this hotel are amazing. It is, however, overpriced for what you get--the facilities are starting to show their age. My room--105--had no view, had a terrible shower, and was in real need of a makeover. For three hundred bucks a night for a single I expected much more.
Scott
Scott, 3-night trip
10/10 Exceptional
Dec 21, 2023
We absolutely loved this hotel! The staff was amazing and so kind. The views were incredible! Food was also incredible including the breakfast included with the stay!! We had to leave super early our last day for a train and they even packed us breakfast bags for the go which was so sweet and made our early morning easy and delicious! Only complaint is the shower. I don’t know if all rooms have it but it’s just a handheld shower head on the wrong side making it difficult to shower and get water all over the floor. So some shower updates and this place would be perfection!
Kelsey
Kelsey, 3-night trip
10/10 Exceptional
Apr 14, 2025
Freundlichkeit des Personals
Frank
Frank, 2-night trip
10/10 Exceptional
Mar 2, 2025
Eilir
Eilir, 7-night trip
10/10 Exceptional
Mar 1, 2025
Wonderful Stay with Matterhorn View
Schönegg Chalet Hotel was a fantastic stay! Stunning Matterhorn views, cozy and spotless rooms. The staff were very friendly and helpful, making us feel welcome throughout. The spa and sauna area was a great bonus after a day out.
Otto
Otto, 4-night trip
10/10 Exceptional
Jan 31, 2025
steven
steven, 5-night trip
10/10 Exceptional
Jan 20, 2025
Yelena
Yelena, 7-night trip
10/10 Exceptional
Jan 15, 2025
An amazing hotel in a beautiful and central location with amazing amenities and service.