La Valise Bacalar, Member of Design Hotels

Property class: 5 and above
Lakefront hotel in Xul-Ha with outdoor pool and restaurant

Choose dates to view prices

When you stay at La Valise Bacalar, Member of Design Hotels, you'll be within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or detox wraps. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a terrace.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The current price is $401
$477 total
includes taxes & fees
Dec 13 - Dec 14

Why we love this property

Fine dining options
Continental breakfast starts the day at this hotel's restaurant, cafe, and bar. Private dining, picnics, and in-room champagne service add romantic flair.
Nature's playground
Located on a lake, this hotel offers access to refreshing water activities. Guests can experience paddleboarding and kayaking adventures.
Soothing spa retreat
The hotel combines spa services, massage therapy, and yoga classes for total rejuvenation. A health club and peaceful garden complete this wellness haven.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Jungle Treehouse

A spacious bedroom with a large bed, wooden beams, and large windows.

Jungle Treehouse

  • Sleeps 2
  • 1 King Bed

View all photos for Master Pool Treehouse

A private room with a bed, a small table, and a view of the outdoors through a wooden partition.

Master Pool Treehouse

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Pool Treehouse

A room with two beds, wooden walls, large windows, a desk, and a plant.

Signature Pool Treehouse

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Similar properties

A covered outdoor seating area with three wooden lounge chairs and a pergola, overlooking a body of water.
MBH Maya Bacalar Hotel Boutique
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  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 443 reviews
The price is $119
$147 total
includes taxes & fees
Nov 16 - Nov 17
MBH Maya Bacalar Hotel Boutique
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About the neighborhood

Map
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963

What's nearby

  • Lake Bacalar - 3 min drive - 2.5 km
  • Cenote Azul - 7 min drive - 11.4 km
  • Cenote Cocalitos - 9 min drive - 12.8 km
  • Fort of San Felipe - 13 min drive - 16.4 km
  • Laguna Bacalar Ecological Park - 14 min drive - 17.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 25 min drive
  • Corozal (CZH) - 45 min drive
  • Airport pick-up service

Restaurants

  • ‪Siete By Habitas Bacalar - ‬7 min drive
  • ‪Casa Laguna By Azulea - ‬9 min drive
  • ‪Vicaro Bacalar - ‬10 min drive
  • ‪Blu Beach Club - ‬9 min drive
  • ‪Turquesa Beach Club - ‬9 min drive

About this property

La Valise Bacalar, Member of Design Hotels

  • When you stay at La Valise Bacalar, Member of Design Hotels, you'll be within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or detox wraps. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a terrace.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 22 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

La Valise Bacalar, Member of Design Hotels Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Amenities

8.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food, with a rich variety of flavors and local ingredients, and provided excellent service. (11 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

It's a beautiful hotel in an amazing location. Great food and great service.
Verified review

10/10 Exceptional

The staff was so incredible and friendly. Wonderful food, drinks, service. Incredible location and design
Verified review

10/10 Exceptional

Great hotel and even better staff. Truly a magical hotel. If you want a luxurious and relaxing stay, I highly recommend.
Verified review

10/10 Exceptional

Boca de Agua is a truly special place. Stunning architecture blended perfectly with nature, peaceful surroundings, and impeccable attention to detail. The staff was warm and attentive, the rooms were beautifully designed, and the overall atmosphere felt serene and luxurious. A unique and unforgettable stay—highly recommend.
Verified review

10/10 Exceptional

Fantastic retreat in the jungle with magical sunset at the private jetty at the Laguna.
Verified review

8/10 Very good

The staff were incredible. There was a slight problem with the water (it wasn’t their fault) and they were quick to find a solution for my wife & I. The location was peaceful and quiet which we loved! We’ve been to a couple hotels in Bacalar, but this is definitely our new favorite! We will be back!
Verified review

10/10 Exceptional

We had an amazing stay at Boca de Agua. Caesar, the activities guide, was incredible. After booking the sunrise kayak tour with him on our first day, we booked a different activity with him every day.
Verified review

10/10 Exceptional

We decided to extend our stay for one more night. The hotel’s architecture is breathtaking—a true masterpiece that seamlessly blends luxury, comfort, and the immersive experience of living in the jungle. We especially enjoyed the breakfast menu, which features a rich variety of flavors and local ingredients. Every detail in the room design and amenities reflects thoughtful craftsmanship and is perfectly integrated into the overall aesthetic. The elevated walkway leading to the lagoon is an incredible idea, allowing access while preserving the ecosystem and minimizing disturbance to the local flora and fauna. The hotel also has a private dock that connects directly to the lagoon. We loved how secluded it felt—it offers a peaceful space to swim, sunbathe, and relax. There's even a shaded area by the water where you can retreat from the sun and unwind in comfort.
Verified review

10/10 Exceptional

It is a beutiful ecological friendly hotel with comfort great food and at the foot of the Bacalar Lagoon beautiful place to swim in the middle of nature with all the services. Highly recomended
Verified review

10/10 Exceptional

So incredibly stunning. Great place to slow down and enjoy nature. The lagoon is so special and serene. The hotel has kayaks and paddle boards readily available to use at no additional cost. Take a quick kayak out to the lagoon and feel so refreshed. Food was very good. I just wish they had an indoor restaurant at night.
Verified review

10/10 Exceptional

It exceeded my expectations, one of the best places I’ve ever stayed. Wonderful, the best hotel in Bacalar, they deserve another Michelin key
Verified review

4/10 Fair

5 star setting, 2 star service. Such a shame.
Verified review

10/10 Exceptional

Amazing hotel for a perfect luxury jungle experience. Upon driving the 2km unpaved road , we we’re wondering where we would end up,
Verified review

8/10 Very good

Beautiful property nestled in jungle. Food pricey Drive in/out road condition poor
Verified review

10/10 Exceptional

Very very nice, me love a lot
Verified review

10/10 Exceptional

Definitly a great stay!

A unique stay in Bacalar, definitely worth it. Away from the town, nestled in the serene jungle without distractions and crystal clear water down at the lagoon. We took a tour from Bacalar itself on a sailboat, however nice it was we’d probably choose to just stay at the hotel next time - the grounds really are that beautiful. Good to know that wifi is a bit unstable (we hade some issues when trying to pay our taxidriver).
Verified review

6/10 Good

Need to improve installations: bed is comfortable, room too small, mirror are at the sides, all stairs are dangerous. Very good staff, lovely and kind
Verified review

10/10 Exceptional

Perfect
Verified review

2/10 Poor

This was one of the worst hotel experiences I have ever had. The property appeared neglected and almost abandoned, with rooms in extremely poor condition and far below what was advertised online. The hotel had a severe mosquito and insect infestation that made it impossible to enjoy the property. My family was constantly bitten, including my son, and we even found insects in the room and on the beds. The situation was not only uncomfortable but also a serious health and safety concern. Throughout our stay, we experienced repeated power outages, no reliable hot water, poor maintenance, and a severe lack of staff available to assist guests. The food was disappointing, with very limited quality and service. Nothing about this hotel matched the photos or descriptions used to market the property. Between the unsafe conditions, insect infestation, electrical issues, lack of cleanliness, and poor service, our stay was completely unacceptable. I would strongly discourage anyone from booking this hotel until these serious health, safety, and maintenance issues are addressed.
Verified review

6/10 Good

Pros: Staff were very nice and helpful whenever asked. All employees went out of their way to assist us. The lagoon area was picturesque and serene. Food was generally good. Cons: Hotel is very expensive by local standards (equivalent or better hotels in the area are less than half the cost). Getting to the hotel requires a long drive from the highway on a poorly paved road and any transportation in or out of the hotel to the nearest town was $500 MXN each way so you were somewhat stranded at the resort. Food options at the resort were very expensive compared to local restaurants. No fitness center. Summary: Pretty hotel with good service but very overpriced (both for the room and for any food purchased) and isolated (expensive to leave the resort).
Verified review

4/10 Fair

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Verified review

10/10 Exceptional

Me encantó
Verified review

10/10 Exceptional

Great ecological hotel in the middle of the jungle. Access to a very swimmable portion of the Bacalar lagoon. Great food. Great environment with lots of natural habitat. A very exciting experience. A must do in Bacalar for those that enjoy nature, wild monkeys, birds, etc. We will come back for sure!
Verified review

10/10 Exceptional

Un hotel excelente! Solo que muchos mosquitos pero todo lo demás perfecto!!
Verified review

10/10 Exceptional

100/10 stay. If you’re looking to do nothing but relax this is the spot for you. The villas are surrounded by nature (bring bug replant) but the bedroom has AC that gives you a break from the humidity. Absolutely stunning hotel with incredibly kind and helpful staff. Food was spectacular as well. If you want to leave (though why would you) the town is only a 18 min drive. The hotel has private lagoon access and kayaks available to use to explore the lagoon as far as you’d like. The villa has its own pool (if you choose that room) and the outdoor rain shower is fantastic. I cannot recommend Boca de Agua enough!