First, the view was the most beautiful of the sunset from our balcony. Sadly, our experience overall was disappointing. We stayed in a room that had an indoor jacuzzi. Unfortunately, the jacuzzi had issues and would drain itself very loudly all night long. We took multiple videos. We called the emergency overnight number twice and sent them videos, asking for someone to come in to shut it off for us so we could sleep. No one responded to our calls and we weren’t able to sleep that night. The staff did provide us with a late check out the following day so we could sleep after they were able to fix the jacuzzi, and offered us complimentary transportation to the port (€40 value). We were expecting upper management to be much more apologetic, perhaps offer us a discount on our room at the minimum. Unfortunately that did not happen. The staff wasn’t an issue, but the hotel management handling our issue was very poor in terms of customer service. With this experience I will never return to this hotel nor recommend it to others.