We spent this past weekend at Swissôtel Uludağ and overall it was a wonderful experience. As expected from Swissôtel, the quality was outstanding and the stay felt seamless. Our room was very comfortable, especially the bed, which was incredibly relaxing. Breakfast was enjoyable with a good variety. For dinner, we tried Chalet 1889 Restaurant; although the menu was somewhat limited, the dishes were tasty and well-prepared. The hotel’s location and natural surroundings were absolutely stunning. We also had the chance to enjoy the open-air cinema, which was a lovely idea, but unfortunately the sound system was very poor and definitely needs improvement.
Later in the evening, we ordered room service and tried the hamburgers. Sadly, they were among the worst I’ve had – the patties were extremely disappointing and I believe this should be reviewed urgently. In addition, service throughout the hotel was rather slow; at times we found ourselves handling things on our own. Another issue was with the Spa: I had booked a massage one week in advance, but when we arrived, our appointment was not in the system and we were told it could not be honored. As compensation, the hotel kindly offered us a complimentary massage, which we will experience on our next visit.
Despite these shortcomings, we truly enjoyed our weekend and are considering returning. With a few improvements, this could easily be a flawless stay.