Our stay at this property did not reflect the 9.0 rating advertised on Hotels.com, especially when compared to other 9.0+ rated hotels I’ve visited. The room had a persistent mouldy smell, the air conditioner was loud, and the windows did little to block outside noise at night. Additionally, the “clean” towels provided had black stains, which was unacceptable. Overall, this was a disappointing experience. I will not be returning to this property and will no longer rely solely on Hotels.com’s star rating system when booking in the future.