Hotel Milam, Michelin Key winner

Property class: 4
Tulum hotel with spa and outdoor pool

Choose dates to view prices

At Hotel Milam, Michelin Key winner, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An outdoor pool, a poolside bar, and a fitness center are other highlights.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Steam room
  • Pool bar
  • Swim-up bar
  • Business center
  • Beach shuttle
  • Air conditioning
  • Self-serve laundry

Feel at home (6)

  • Private pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes
The current price is $293
$376 total
includes taxes & fees
Oct 27 - Oct 28

Why we love this property

Delicious dining options
This hotel offers a restaurant and 2 bars for culinary pleasure. Continental breakfast and private picnics create memorable dining experiences.
Dive-in luxury
Pool perfection awaits with a swim-up bar and poolside bar at this hotel. The outdoor and private pool areas feature comfy loungers and umbrellas.
Spa escape destination
The full-service spa offers daily treatment options, from aromatherapy to body scrubs. Deep-tissue massages revitalize while the hot tub and mud bath await.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

A modern bedroom with a large window, a built-in bathtub, and a view of lush greenery.

Grand Room

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A modern building with a swimming pool, concrete architecture, and lush plant decorations.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 95 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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About the neighborhood

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Holistika Art Walk - 8 min walk - 0.7 km
  • Hospital de Tulum - 3 min drive - 1.8 km
  • Dos Aguas Park - 4 min drive - 2.5 km
  • Tulum Beach - 12 min drive - 9.1 km
  • Playa Paraiso - 14 min drive - 8.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Cancun Intl. Airport (CUN) - 101 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Vaivén - ‬9 min walk
  • ‪Burrito Amor - ‬4 min walk
  • ‪Viva Cafe Tulum - ‬10 min walk
  • ‪Nüüd Cafe - ‬6 min walk
  • ‪El Aguajito Marisqueria - ‬11 min walk

About this property

Hotel Milam, Michelin Key winner

  • At Hotel Milam, Michelin Key winner, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An outdoor pool, a poolside bar, and a fitness center are other highlights.

At a glance

Hotel size

    • 36 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (17 years old and younger) not allowed

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Onsite parking includes off-street options

Offsite

    • Beach shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Private picnics

What to do

  • Beach shuttle (surcharge)
  • Access to nearby outdoor pool

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Private pool

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

MILAM - Onsite fine-dining restaurant. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per day

Optional extras

  • Beach shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 812 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?

Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Milam, Michelin Key winner?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Hotel Milam, Michelin Key winner?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 812 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Milam, Michelin Key winner and nearby?

Hotel Milam, Michelin Key winner has a spa and private pools, as well as a steam room and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Milam, Michelin Key winner?

Yes, there's an onsite restaurant, MILAM.

Does Hotel Milam, Michelin Key winner have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Hotel Milam, Michelin Key winner like?

Hotel Milam, Michelin Key winner is in La Veleta, a short 8-minute walk from Holistika Art Walk.

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Reviews

Hotel Milam, Michelin Key winner Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property serves delicious food with excellent service and is a highlight of the stay. (25 reviews)
  • The spa offered a range of relaxing treatments, including massages and sound healing, in a serene and peaceful environment. (8 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

8/10 Very good

The property is beautiful and the staff were helpful. We booked this hotel because of its amenities. There were no details or updates on their website stating certain amenities were not available. Especially the main amenity. So we’re were quite disappointed about that. Otherwise it was a great place.
Verified review

10/10 Exceptional

This place was very tranquil and peaceful—- loved it. Staff was very hospitable and gracious for your presence. Food was delicious and drinks did not disappoint.
Verified review

10/10 Exceptional

Excellent service. Beautiful place! Comfortable bed.
Verified review

10/10 Exceptional

Out door shower 🔥🔥 pool indoors🔥🔥🔥 breakfast 🔥🔥🔥
Verified review

10/10 Exceptional

I spent the most amazing 4 days are this beautiful hotel, loved having a private pool and an outdoor shower. Food at the restaurant was delicious and the service was great. Loved the communication with the concierge team. The whole experience was amazing. Would definitely visit again. Special acknowledgement to Carlos & Jonathan, they were the best.
Verified review

10/10 Exceptional

The staff was amazing, the food was wonderful and the pool is incredible..
Verified review

10/10 Exceptional

Everything about this place is beautiful! Highly recommend. Staff is amazing and the ambiance is everything you’re looking for
Verified review

10/10 Exceptional

Service and food was great.
Verified review

10/10 Exceptional

I really enjoyed my stay. The staff was extremely friendly and helpful, the grounds were very clean and very well upkept. The swimming pool is one of the biggest I’ve seen and very nice to relax by. The room was also very nice with the small indoor plunge pool.
Verified review

10/10 Exceptional

Beautiful hotel, nice stay and really yummy food at the restaurant!
Verified review

10/10 Exceptional

This hotel was absolutely stunning. The staff were very kind and helpful. The hotel is very quiet and serene.
Verified review

10/10 Exceptional

Everything was perfect at this room, staff was nice, friendly and quick with any request we had! Definitely going back!
Verified review

10/10 Exceptional

One of the best hotel experiences I’ve had and the staff by far super helpful at all times of the day 24/7 anytime I had a issue or question quickly tended to all my needs.
Verified review

10/10 Exceptional

Amazing property. Staff was great at recommendations in the area. Great property to unwind and rest. Do the yoga classes in the morning!
Can get drinks in the pool.
Long pool; can do laps if it’s not busy. Water slightly cold (even with the hot sun)
Verified review

10/10 Exceptional

Very nice and clean hotel.
Verified review

10/10 Exceptional

This is an absolutely beautiful hotel with friendly and amazing staff. Food was also excellent.
Verified review

10/10 Exceptional

Staff were very polite and helpful with local activities and dining. They were readily available. Clean property and very relaxing. Highly recommend for adults, couples and solo travelers seeking a relaxing ambiance.
Verified review

10/10 Exceptional

Beautiful property. Staff were extremely helpful and friendly.
Verified review

10/10 Exceptional

Clean, quiet,safe,Great service
Verified review

10/10 Exceptional

A beautiful property with attentive and friendly staff! The restaurant food was amazing!!
Verified review

10/10 Exceptional

Everything was beautiful! The staff was friendly, food was tasty and the room was amazing !
Verified review

10/10 Exceptional

The aesthetic of the room The everything! I enjoyed my stay and most certainly will be returning. The food was so delicious and worth every penny. I’m glad.
Verified review

10/10 Exceptional

room is stunning. very quiet area. perfect for solo travel.
Verified review

10/10 Exceptional

Great Hotel, Great Staff, will definitely be back!!
Verified review

10/10 Exceptional

Great scenery