Nestled near Bilbao Exhibition Centre and San Mames Stadium, Palacio Arriluce Hotel is a haven for relaxation. Treat yourself to rejuvenating spa treatments, unwind in the garden or seasonal pool, and stay connected with free WiFi. Enjoy coffee/tea in the lobby or at the coffee shop/cafe while taking advantage of dry cleaning/laundry services and valet parking.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Free parking
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Fitness center
Steam room
Seasonal outdoor pool
Coffee shop/cafe
Massage/treatment rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Connecting/adjoining rooms available
Television
Garden
Terrace
Daily housekeeping
Coffee/tea maker
The current price is $388
$388
$427 total
includes taxes & fees
May 18 - May 19
Why we love this property
Cuisine for every mood
A restaurant, cafe, and bar offer culinary versatility at this hotel. The buffet breakfast starts the day, while a wine tasting room elevates evenings.
Poolside luxury
This luxury hotel features a seasonal outdoor pool for aquatic adventures during warm months. Perfect for basking in summer splendor.
Spa serenity
The spa features facials, massages, and body treatments in tranquil couples' rooms. A garden, steam room, and fitness space enhance this waterfront retreat.
Palacio Arriluce Hotel puts you within a 10-minute drive of Bay of Biscay and Bilbao Exhibition Centre. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a steam room. The property is just a short walk to public transportation: Neguri Station is 8 minutes and Gobela Station is 13 minutes.
At a glance
DONE
Hotel size
49 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free covered onsite valet parking
Wheelchair-accessible parking on site
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 8:00 AM–11:00 AM on weekdays and 8:00 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Communal living room
Fitness center
Seasonal outdoor pool
Full-service spa
Massage/treatment rooms
Steam room
Wine tasting room
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in room
Room amenities
Be entertained
100-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes and slippers
Sleep well
Pillow menu
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials and body treatments.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 38 for adults and EUR 28 for children
Early check-in can be arranged for an extra charge (subject to availability)
Spa access is available for an extra charge of EUR 30 per day
Children & extra beds
Rollaway beds are available for EUR 60.0 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from July 01 to September 02
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Palacio Arriluce Hotel Hotel
Palacio Arriluce Hotel Getxo
Palacio Arriluce Hotel Hotel Getxo
Frequently asked questions
Does Palacio Arriluce Hotel offer free cancellation for a full refund?
Yes, Palacio Arriluce Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palacio Arriluce Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Palacio Arriluce Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palacio Arriluce Hotel?
Yes, there's free valet parking.
What are the check-in and check-out times at Palacio Arriluce Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon.
Is there an onsite casino at Palacio Arriluce Hotel?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (13-min drive) is nearby.
What is there to do at Palacio Arriluce Hotel and nearby?
Palacio Arriluce Hotel has a spa and a seasonal outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Palacio Arriluce Hotel?
Yes, there's an onsite restaurant.
What's the area around Palacio Arriluce Hotel like?
Palacio Arriluce Hotel is located on the waterfront in Algorta, a short 8-minute walk from Neguri Station and 7 minutes' walk from Bay of Biscay.
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Reviews
Palacio Arriluce Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.8
Amenities
9.0
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 9, 2025
The hotel was fenomenal. The staff was ver friendly and the walking distance to see the port was very close.
Maria
Maria, 2-night trip
Verified
6/10 Good
Jun 24, 2025
Beautiful location, charming place !
Mauro
Mauro, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Excellent, top drawer experience. Marina view room exceptional. Best sunset from our patio. Large beautiful room. Staff extremely friendly and helpful.
Claude
Claude, 2-night trip
Verified
10/10 Exceptional
Sep 15, 2024
Luxurious and welcoming. Lovely room, great views and helpful staff.
anthony
anthony, 2-night trip
Verified
10/10 Exceptional
Apr 27, 2025
Well appointed rooms. Professional and helpful staff
Rajive
Rajive, 3-night trip
Verified
10/10 Exceptional
Apr 18, 2025
This was a remarkable hotel--friendly staff, terrific, serene location. I enjoyed the area very much. The spa was well maintained and perfectly sized. It was a welcome relief after traveling the previous week. Its location along the promenade was terrific--perfect for running, walking, just enjoying the vibe of Getxo. Be sure to get out to the local places to eat/drink. I would highly recommend this hotel--especially for its staff.
Julia
Julia, 4-night trip
Verified
10/10 Exceptional
Oct 13, 2024
The hotel is an absolute gem! It is in a very safe, beautiful and elegant location with a stunning view. The staff is friendly and will bend over backwards to accommodate your needs (worthy of its 5 stars). It has a refined and modern look yet offers a wealth of culture inside through its art and food. The service is superb, the food is delicious and the beds are so comfortable. Will definitely come back.
Lucia
Lucia, 4-night trip
Verified
8/10 Very good
May 27, 2025
It is a very nice property. The staff at the reception were very attentive, professional and welcoming. At the bar and restaurant the food was good, but the staff there was unprofessional and with lack of manners. We didn’t expect to have this kind of bad service at the restaurant in a hotel like this one.
Marcelo
Marcelo, 1-night trip
Verified
8/10 Very good
Jun 23, 2024
Fine dining disappointing
Stayed here for the Akelaŕe a three star restaurant but while the service was brilliant, I left a bit disappointed with the food.
Very pushy on getting us out on the morning we were leaving, we were delayed due to having to wait for a table at breakfast. Rooms and view were excellent.
Laurence
Laurence, 1-night trip
Verified
10/10 Exceptional
Apr 3, 2026
Best hotel in Bilbao
claes
claes, 2-night trip
Verified
10/10 Exceptional
Aug 9, 2025
Excellent hotel and location. Highly recommend use the spa and massage services
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Nice Hotel
Kirstin
Kirstin, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2025
The hotel is wonderful with impressive surroundings . You need a car to get around as the property is not downtown
Yvonne
Yvonne, 3-night trip
Verified
10/10 Exceptional
May 12, 2024
This property was amazing. A proper 5 star hotel. We hired a car and drove everyday. We stayed here with a toddler. We would stay here again.
Mathew
Mathew, 3-night trip
Verified
8/10 Very good
Jul 27, 2025
We flagged issues with some staff members that took the shine off the holiday
Neil
Neil, 6-night trip
Verified
6/10 Good
Sep 26, 2024
Not so9 great
NICOLAS
NICOLAS, 2-night trip
Verified
4/10 Fair
Jun 8, 2025
Stunning property. Beautifully designed and renovated. Unfortunately the level of detail that they gave to the building has not extended to the service provided. Mostly unattentive staff, however, it seems to be that it is ingrained culturally because it is more than just an isolated incident, it’s part of the overall experience at the hotel. There is no feeling of luxury apart from the building itself, no experience beyond the beauty of the Palace. Pool service was almost inexistent, terrace service very deficient. They seem to be very reliant on events and not very much into providing guests with an ultimate enjoyment in Getxo.
Sergio Alfonso
Sergio Alfonso, 3-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Qu'elle surprise, la batisse est magnifique, la chambre, la vue, le spa, tout etait parfait, un grand merci à toute l'équipe, d'un acceuil et d'attention qui auront rendu ce court sejour inoubliable.
Merci
Nadia
Nadia, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Service impeccable, magnifique vue sur le port de Bilbao.
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Oct 1, 2025
La vista desde areas del hotel hace muy agradable tomar o comer algo, en forma muy relajada. El staff es muy agradable y se esfuerzan en hacer cómoda la estancia, siempre con una sonrisa.
Antonio
Antonio, 2-night trip
Verified
6/10 Good
Aug 15, 2025
Stanze piccolissime, personale non all’altezza ne’ all’accoglienza, ne’ al ristorante.
Paesaggio improponibile: bacino chiuso con aziende terribili all’orizzonte. Rapporto qualità prezzo ingiustificato. Non consiglio assolutamente
Marco
Marco, 4-night trip
Verified
2/10 Poor
Jul 30, 2025
Me han hecho un cargo en la tarjeta injustificado y ahora estoy teniendo que realizar varias llamadas y correos para justificar que me han hecho dicho cargo e intentar esclarecer el motivo