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Hotel Falken

3.0 star property
Pet-friendly Lucerne hotel with restaurant, connected to a shopping center

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Photo gallery for Hotel Falken

In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
Outdoor dining
Staircase
In Old Town Lucerne, Hotel Falken is the perfect haven with a bar and restaurant to unwind. Connect to in-room WiFi, enjoy multilingual staff assistance, explore nearby Chapel Bridge and KKL Lucerne or simply relax with luggage storage available.

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Non-smoking
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

In-room safe, desk, free WiFi

Single Room

Highlights

Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
In-room safe
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

In-room safe, desk, free WiFi

Double Room

Highlights

Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
In-room safe
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi

Triple Room

Highlights

Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
In-room safe
Desk
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

In-room safe, desk, free WiFi

Quadruple Room

Highlights

Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
In-room safe
Desk
  • 15 sq m
  • Beach view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room (Air Conditioning)

Double Room (Air Conditioning) | In-room safe, desk, free WiFi

Double Room (Air Conditioning)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
In-room safe
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Hotel Goldener Stern – Self check-in
  • Free WiFi
  • Air conditioning
  • Non-smoking
7.8 out of 10, Good, 72 reviews
The price is $135
$146 total
includes taxes & fees
Nov 26 - Nov 27
Hotel Goldener Stern – Self check-in
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At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 8:00 PM
    • Express check-out available
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open Monday - Saturday (3:00 PM - 8:00 PM)
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed*
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 29.00 per day; includes in/out privileges)
    • Offsite parking nearby (CHF 29 per day)
DONE

Other information

    • Smoke-free property

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Hotel Falken Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Unterkunft war für unsere Bedürfnisse sehr gut gelegen sauber und dier Empfang sehr freundlich und hilfsbereit.
Daniel, 1-night trip

8/10 Very good

Super
1-night trip

4/10 Fair

Miserables Check-In, extrem unfreundlich!

Wir hätten einen Parkplatz zur Verfügung vom Hotel aus den wir bezahlen müssten. Wir sind um 14:30 angekommen, Fahrt zum Hotel nicht möglich. Also ist jemand ausgestiegen und zum Hotel gelaufen -und gefragt. Leider war die Antwort wir sollen in einem Parkhaus parkieren. Ca. 14:45 wollten wir einchecken, aber die Person welche das Check-In im Griff hat, war nicht da! Uns wurde mitgeteilt dass Sie ab ca. 16:00 kommen würde, also sind wir was essen gegangen, um 16:45 waren wir wieder vor Ort, uns konnte immer noch niemand einchecken, gewartet bis 17:30! Dann hat es endlich geklappt, nachdem die Klapperkiste am Empfang Mal funktioniert hat, Dauer ca. nochmals 10min. Im Zimmer angekommen, klein -und sauber wegen Location -und Preis ist das ja noch OK, aber ganz abdunkeln liess sich das Zimmer nicht, wir wollen am nächsten morgen nicht um 6:00 von der Sonne geweckt werden. Nach reichlichem überlegen, haben wir dann um 19:30 ausgecheckt. Eine Entschuldigung haben wir NICHT erhalten, die Taxen für die Uebernachtung haben wir NICHT erhalten. Nach knapp 1 Woche hatt sich auch niemand mehr bei uns gemeldet. Bei allem Respekt, Ihr seid eine Schande für die Buchungsportale, den anderen Hotels in der Gegend -und für Eure Stadt!
1-night trip

8/10 Very good

Gute Lage - Fairer Preis - schlimme Betten

Der Preis für die Lage war vollkommen OK. Die Zimmer sind sauber und Ordentlich. Zwei Sachen sind doof: 1.) die Betten sind ein Katastrophale und untragbar selbst für zwei Sterne 2.) keine Badehandtuch sondern nur zwei kleine Mini Handtücher Ansonsten freundlicher Service und Top Lage
Axel, 1-night trip

2/10 Poor

3 ème étage et un froid glacial dans la chambre durant toute la nuit. J’aurais mieux fait de dormir dehors, dans le froid, ça n’aurait rien changé. La personne « sur place » n’était même pas sur place pour que je puisse me plaindre. C’est sûr, je n’y retournerai plus jamais.
Sebastian, 1-night trip

10/10 Exceptional

l'emplacement est super. l'accès est facile. il y a un grand parking (un peu cher) pas très loin
Marc, 2-night trip

8/10 Very good

루체른 역 호수 건너편 번화가에 위치해있습니다. 번화가라 쇼핑 및 편의시설이 가득하고 호수와 가까워서 주변 산책하기 좋았습니다. 가장 작은 방이라 좁았지만 조리시설도 있습니다.(사용 시 추가 요금)
Jo, 2-night trip

8/10 Very good

Die Unterkunft ist sauber und zweckmässig eingerichtet. Sie ist nahe beim Bahnhof und auch der Kappelbrücke. Je nach Wochentag ist es ruhiger oder etwas lauter.
2-night trip

4/10 Fair

The hotel was in a good part of town, with historic sights located within walking distance.
2-night trip

10/10 Exceptional

The place amazing and the hostess was very friendly
Mauricio, 1-night trip

6/10 Good

Günstig und Zentral. Unpersönlich. Seife im Dusche/Waschtisch stinkt. Abfallkübel sowie Fenster defekt.
Luciano&Regula, 1-night trip

8/10 Very good

골목안에 있어 전경은 없는 거나 마찬가지고, 19년 11월에 다녀갔는데 주변에 공사중이어서 새벽에 좀 시끄러웠습니다. 그렇지만 역에서 가깝고 시가지내에 있어서 주변 산책삼아 돌아다니기도 좋은 장점이 더 크다고 생각됩니다.
2-night trip

10/10 Exceptional

Nice hotel and kind people, close to station, nice dinner
1-night trip

2/10 Poor

Pathetic is the word for falken

It is better to sleep at platform then staying in hotel falken..it is a restaurant which is now converted into hotel rooms.. It is so pathetic and small and smelly. Rooms and corridors were stinking badly, there were spider webs in our room, beds were so uncomfortable that we couldn’t sleep whole night, room itself is very suffocated.. they have old ages Manual heaters in there Rooms which make noises like hell and so you Can’t sleep with turning them on. Overall, never never chose to stay in hotel falken, specially if you are travelling with family.
Kirti, 1-night trip

6/10 Good

Airbnb-like hotel but found it ok and not bad

was a bit surprise that it's more like an AIRBNB than an actual hotel. We had to go walk around the corner to get to the room (or should i call apartment). Nonetheless, my wife and i found it to be OK and location was great - close and walking distance to all especially the the main train station. if you are looking for a budget friendly stay in lucerne and dont mind living in an apartment-like atmosphere - i would recommend this place
2-night trip

6/10 Good

Standort super! Käse-Fondue-Raclette leider zu stark im gesamten Hotel ;-(
Maria Grazia, 1-night trip

8/10 Very good

Close to shopping district. Smell from restaurant permeated throughout entire hotel
3-night trip

2/10 Poor

Aweful

This was the worst hotel I have ever stayed. Bed bugs in my daughters room. No one answered her multiple phone call during the night to remedy the situation. Absolutely horrible.
Margaret, 1-night trip

4/10 Fair

Wir haben ein Zimmer für 2 Pers. bestellt. Es war ein DZ aber nur hergerichtet für 1 Person (Duvet und Tücher).
1-night trip

6/10 Good

OK - inkl ostelugt

OK til en overnatning eller to. Dog led ostelugt fra fonduerestauranten
Rikke, 2-night trip

2/10 Poor

Not worth staying

Very small and congested room, beds were terrible. Smell of food, as restaurant below was annoying. To come out of standing shower was risky. Front desk only from 11am to 9 or 10 pm so if you are late in check in you may loose your reservations even. Overall it was bad experience and will not recommend to anyone.
Ina P, 3-night trip

8/10 Very good

Ausreichend für einen Citytripp

Gut gelegenes Hotel. Sauber und ausreichend für einen Kurzurlaub in der Stadt.
1-night trip

2/10 Poor

worst hotel ever.

we booked one room with four regular twin beds not bunk beds and they gave us bunk beds, there was barely any space to put our stuff and walk around. The bathroom there was barely any space to stand and shower also it was dark and dirty. No aircondition it was really hot. the pictures were probably fake on the wbsite, no toiletries, the bathroom door didnt even close, it was dark and dingy. Will not book this hotel ever again, worst experience, its all lies on the website when you book, its totally different when you go there.
Shawkat, 1-night trip

4/10 Fair

Déconseillé

Situé en rue piétonne très passagère, Pas pratique pour décharger les bagages si vous venez en voiture, Place de parking extérieure assez loin La chambre est un appart situé dans un autre bâtiment, Pas de ménage entre les nuits et ascenseur sans sécurité (pas de protection entre la cage et les portes de palier Personnel assez peu dispo car ils gèrent aussi le restaurant
Baptiste, 2-night trip

4/10 Fair

Ein reines Chinesen Hotel. Das Personal spricht kein Wort Deutsch und andauernder Käsegestank
1-night trip