Casa Cristal

Property class: 3
Guesthouse within easy reach of Plaza Las Americas

Choose dates to view prices

When you stay at Casa Cristal, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests will have free perks like WiFi and self parking. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (6)

  • Housekeeping once per stay
  • Air conditioning
  • Communal living room
  • Microwave in a common area
  • Refrigerator in a common area
  • Limited hour front desk

Feel at home (4)

  • Television
  • Coffee/tea maker
  • Limited housekeeping
  • Free self parking
The current price is $33
$44 total
includes taxes & fees
Sep 21 - Sep 22

Room options

View all photos for Elite Room

A bedroom with a bed, a nightstand, a chair, a decorative wall, and a sliding door.

Elite Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A modern bedroom with a large bed, a bedside table, a dresser, a seating area with a sofa, and a window with blinds.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
ibis Cancun Centro
Downtown Cancun
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,278 reviews
The price is $42
$56 total
includes taxes & fees
Oct 8 - Oct 9
ibis Cancun Centro
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About the neighborhood

Map
9 Priv. Cráter, Cancun, QROO, 77505

What's nearby

  • Royal Yak Casino and Sports Book - 6 min walk - 0.6 km
  • Plaza Las Americas - 9 min walk - 0.8 km
  • Dubai Palace Casino - 9 min walk - 0.8 km
  • Cancun Cultural House - 13 min walk - 1.1 km
  • Plaza 28 - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive
  • Tulum Intl. Airport (TQO) - 145 min drive

Restaurants

  • ‪Vips - ‬11 min walk
  • ‪Flor De Lis - ‬11 min walk
  • ‪El Cafe Del Profesor - ‬9 min walk
  • ‪Café Antoinette - ‬4 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Casa Cristal

  • When you stay at Casa Cristal, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests will have free perks like WiFi and self parking. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive.

At a glance

Hotel size

    • 2 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free uncovered onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Services

  • Front desk (limited hours)

Facilities

  • Communal living room
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)

More

  • Housekeeping once per stay

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Casa Cristal Cancun

Casa Cristal Pension

Casa Cristal Pension Cancun

Frequently asked questions

Does Casa Cristal offer free cancellation for a full refund?

Yes, Casa Cristal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Cristal?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Cristal?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Cristal?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Casa Cristal?

No, this guesthouse doesn't have a casino, but Royal Yak Casino and Sports Book (12-min walk) and Dubai Palace Casino (13-min walk) are both nearby.

What's the area around Casa Cristal like?

Casa Cristal is a short 14-minute walk from Plaza Las Americas and 13 minutes' walk from Dubai Palace Casino.

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Reviews

Casa Cristal Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Reviews

Verified review

6/10 Good

Misleading listing

I wish i had read the other reviews more carefully. The listing says whole apartment but it is just a room upstairs in someone's house. The listing also shows a full kitchen, but you are not allowed to use the appliances. The single bathroom is shared with the owner and another room. Other than that it was clean and the owner was pleasant. The room was
Verified review

10/10 Exceptional

The proprietor is friendly and kind. We arrived late due to an almost two hour delay at the toll booth between Piste de Chichen Itza and Cancun. We stayed in a room upstairs with a common hall bathroom. The room had it's own air conditioning. We left for our flight early the next morning, so we didn't get to do anything but sleep and shower. The proprietor had to unlock the front door and gate to let us out. The room was well decorated and comfortable. There is a mini fridge and television that you have to plug in when you arrive. The refrigerator is listed for food only with a sign saying not to plug it in for one bottle of water. Getting to the property required me calling to be led to the correct house. This is in a neighborhood off a main road.
Verified review

10/10 Exceptional

The translation to English is: My time at Casa Cristal was wonderful. This place is managed by such a caring couple. It's a genuine local experience awaiting you. They will make you feel at home and ensure your well-being. I highly recommend this place for any stay; they are trustworthy people who truly enjoy hosting!
Verified review

10/10 Exceptional

Habitación impecable; ubicación céntrica, 100% comodidad para descansar
Verified review

10/10 Exceptional

Excelente servicio , muy amables. La propiedad un poco caotico el llegar al cuarto (es un laberinto) Lo pesimo, no me facturaron , ( solo la mitad sin la comisión de xpedia). Alegan que expedia lo tiene que realizar. A mi eso no me.funciona, lo tendré que pagar yo. No me sirve para comprobar gastos
Verified review

6/10 Good

Durante la estancia de 5 noches no se hizo limpieza de la habitación ni una sola vez
Verified review

8/10 Very good

Bueno
Verified review

10/10 Exceptional

Excelente alternativa para estar en la Cancun ciudad, muy bien ubicado y la atención de Alma es increíble! Super amable! El lugar con mucha calidez y con todo lo necesario para una estancia comoda!
Verified review

10/10 Exceptional

Muy grata mi estancia y la anfitrina muy buena excelente , muchas gracias por todo .
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional