THE FACE Style Hotel

Property class: 4
Hotel with outdoor pool, near Petronas Twin Towers

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THE FACE Style Hotel puts you in a great location, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. An outdoor pool and a children's pool are other highlights. Public transportation is just a short walk: Bukit Nanas Station is 5 minutes and Dang Wangi Station is 7 minutes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$84
The current price is $94 total
includes taxes & fees
Nov 15 - Nov 16

Why we love this property

Breakfast and dining
The hotel creates memorable mornings with a buffet breakfast. A restaurant awaits for hearty lunches and delectable dinners.
Sleep in style
Guests enjoy premium bedding, down comforters, and soft bathrobes. A pillow menu and turndown service enhance their luxurious sleep experience.

Room options

Available filters for rooms
Showing 12 of 12 rooms

Superior King

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Premier King

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier King

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Deluxe City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Premier King

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Superior

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Superior

10.0 out of 10
Exceptional
(1 review)
  • 107 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Two Bedroom Deluxe

  • 111 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Three Bedroom Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 151 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
Lobby 2, 1020 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.3 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 14 min walk - 1.2 km
  • KLCC Park - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 3 min drive - 1.9 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 56 min drive
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 21 min walk
  • Bukit Nanas Station - 5 min walk
  • Dang Wangi Station - 7 min walk
  • Medan Tuanku Station - 8 min walk

Restaurants

  • ‪Wariseni - ‬5 min walk
  • ‪Cafe: In House - ‬2 min walk
  • ‪The Morning After - ‬6 min walk
  • ‪warung leman'ja the boss - ‬7 min walk
  • ‪Molina - ‬2 min walk

About this property

THE FACE Style Hotel

  • THE FACE Style Hotel puts you in a great location, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. An outdoor pool and a children's pool are other highlights. Public transportation is just a short walk: Bukit Nanas Station is 5 minutes and Dang Wangi Station is 7 minutes.

At a glance

Hotel size

    • 385 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free secured, covered onsite self parking
    • Secured uncovered onsite valet parking (MYR 50 per day; includes in/out privileges)

Other information

    • Smoke-free property

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Reviews

THE FACE Style Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool offered stunning views and was described as gorgeous, beautiful, and superb. (16 reviews)
  • Breakfast was good and eggs were made to order. (6 reviews)
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Popular mentions

Service staff
Room
Food
Lobby
Pool

Reviews

Verified review

10/10 Exceptional

We loved this hotel, perfect location, amazing pool and views. Room was spacious and clean. Just one thing that was a little annoying, you can’t take any drink or food near the pool, especially when it can get quite hot up there. Thoroughly recommend to anyone. See our instagram for more @talklikecharlie
Verified review

10/10 Exceptional

Great rooms and an amazing pool
Verified review

8/10 Very good

Room was great and staff also came when required. Breakfast was great!
Verified review

8/10 Very good

It was very clean and comfortable.
Verified review

10/10 Exceptional

Great decor and excellent restaurant
Verified review

10/10 Exceptional

The 2 bedroom apartment was fantastic. I only wish we stayed longer.
Verified review

10/10 Exceptional

Staff is nice and helpful Swimming pool is gorgeous
Verified review

10/10 Exceptional

Gorgeous lobby and comfy room.
Verified review

10/10 Exceptional

Very comfortable, extraordinary view, fantastic swimming pool.
Verified review

8/10 Very good

Nice location and walkable to nearby attractions in KLCC. Room is so comfortable at size and especially rooftop pool for great view. I like this hotel at all.
Verified review

10/10 Exceptional

Toller Pool am Dach :)
Verified review

10/10 Exceptional

Breakfast - wide range of options but the hot food was cold despite being the first ones there. Initial reception staff woman was not friendly or welcoming at all. During the afternoon we asked for additional towels and the reception staff said this is chargeable which is odd for a hotel. But the receptionist at that time who was a friendly gentleman provided additional face towels. The room was spacious and kept in good condition. AC was functional in the room. Unfortunately there was always one lift under maintenance so moving up 36 to 51 floors did take some time.
Verified review

10/10 Exceptional

Amazing pool

The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
Verified review

10/10 Exceptional

Large two bedroom two bath room. Staff was friendly and helpful. Our room, on the A side didn’t have a great view, but up on the top floor you can see the KL skyline. Room came with a combo washer/dryer which was beneficial to have.
Verified review

10/10 Exceptional

Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.
Verified review

10/10 Exceptional

we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.
Verified review

10/10 Exceptional

We stayed at the face july 2024. The appartment was very good and clean. Beds were made every day. Location is very convenient for main atrractions in KL. Always a taxi just outside the hotel. THE POOL - is superb. Really infinity with the most insane view. Really dont think you get it better KL. In daytime not too many people, in the evening quite crowded for phototaking. But its understandable cause its so beautifull. Breakfast good. Station where they make eggs the way you want. All in all - very recommendable especially for location and an insane beautifull rooftop pool.
Verified review

6/10 Good

Stayed in a suite for 3 nights. The rooms looked great and were very clean. There was a nice pool and deck on the top floors with a good view of the Petronas towers. While the whole vibe of the place was upmarket, the suite lacked some basic amenities. No "do not disturb" signs (the other rooms on the floor had an electronic display for it, but not the one I was in with my family). A washer-dryer but nowhere to hang the clothes. Big closets but not the most convenient for hanging up our clothes. A lack of hangers for towels and clothes in the bathrooms. A single remote controller for all 3 ACs in the suite. While I'm all for economizing on the amount of plastic used in remote controllers, it's a little annoying to go from room to room to change the temperature setting. And the "influencers" on the top floors gumming up the works. I suppose there is no getting away from them anywhere...
Verified review

2/10 Poor

CHECK THIS …The staff wasn’t attentive, I lose my skirt at the pool and they literally did nothing to help me , I asked for recommendations for spa as long as the property doesn’t have any and they told me SORRY WE DONT KNOW, at the front desk they were very rude every time I needed to go asking for something even at the last minute of my stay, even when I called before leaving the room to the concierge to take my bags they took soo long to do it that even my taxi arrived i checked out with deposit in cash to be refunded and I still needed to wait 2 time for my bags, besides that since I arrived there they never cleaned the room even when the sign was to do it ! They cAme one time asking if I wanted something… I mean … overall such a bad experience, the pool is amazing and also the views, very comfortable room but besides that … i would never stay there again, not even if they pay me 🙂
Verified review

8/10 Very good

Good, could be better.

(23-30Dec2024) Pro: - Location (10-30min walking distance to most malls and restaurants) - Easy for GRAB("Uber in Asia") - Pool is soo nice (However, crowded) - 6min walk to Anytime fitness (Quill City Mall) - 6min walk to the train station - Huge apartment (Suite with one bedroom) - Wash and dryer for cloth!! - Awesome views - Gym only for those who run or do very simple workout - Smart TV - Staff really trying their best to assist with anything! - Fast checkout Cons: - Dirty carpet on the living room - 1 mirror in the whole apartment - Shelves was very dusty - Need to buy washing machine powder (The one they provide they use it to wash the dishes and cloth... ) - Elevator (could take up to 10min during busy times) - Room cleaning: Missed one day during our stay - Late room cleaning 6pm.. - bedroom door was patched up they probably didn't paint it over after the patching - Longest check-in I have ever experience in my traveling life - I paid for breakfast, however ended just going there 2-3 times as the food was not for my taste. - Not allowed to move sunbeds, 50% of the few sun beds will be in the shadows Note: there is multiple hotels/Airbnb in same building. Hence, the facility is not optimal for the amount of people staying there during busy times. Conclusion: I would stay there again, but probably not if I have to pay the same rate again.
Verified review

8/10 Very good

Room was very impressive Great price for what it is The hotel was exceptionally busy so the foyer and breakfast were quite chaotic
Verified review

8/10 Very good

Overall okay
Verified review

8/10 Very good

Nice, but you need to take grab everywhere you go
Verified review

10/10 Exceptional

Handy location.

Enjoyed our 9 nights stay.
Verified review

10/10 Exceptional

Very professional and efficient!!! Best hotel!!!