6/10
I recently stayed overnight here with my sister . If only the hotel had responded to my emails instead of ignoring me ! The Saturday night was really good and we had a lovely meal served by a very nice young girl ! But on Sunday morning when we got up there was not a drop of water in our room ! We were told you’ll have to come over to main building for toilet ! So no toilet no shower no cup of tea etc . No point hanging around so came over for breakfast expecting to be served a freshly good breakfast with lots of choices - not so ! It was a chaos busy service not very well organised things kept running out and the only bread was white cheap bread ( which kept running out ! ) So not what we had paid for and not we were expecting ! Receptionist said they would be in touch with people ! Not a word ! I wrote an email which said they would respond within 48 hours ! Not a word so I wrote another one saying how disappointed I was and upset to be ignored and that after the third time of being asked I was going to post a review . All I heard was it is not our fault water went off and breakfast had to be changed because they were full ! Not good enough I’m afraid and not the way to run a business by ignoring issues .
Sharon
Viaje de 1 noche en familia