We loved staying here! Not a typical hotel and no front desk, but that was not a drawback for us and shouldn't deter you at all. Our travel details were confirmed with management prior to our arrival and they arranged for someone to pick us up from the airport. Manager / Concierge, Ryan, was there to meet us when we arrived. There is an elevator / lift...but, keep in mind that the lift is on the 2nd floor and there are two flight of stairs to get there. However, Ryan was there to meet us and carried our two heaviest pieces of luggage up the stairs for us! Then he sat with us for about 15 minutes, showing us on a map the most important locations for Rome sightseeing. We had the Panoramic Suite, with a view of the Piazza Capranica below. It was spacious with a living area (and Netflix) below and a bedroom in the loft above. The air conditioning worked great and we were so happy to have it in August 2026. The hotel is centrally located and in close proximity to some amazing sites, including the Pantheon and the Trevi Fountain, not to mention dozens of restaurants, galleries and plenty of shopping. The Colosseum and Roman Forum are little bit further, but definitely still walkable. Ryan also arranged a car to take us to FCO airport for our flight to Athens. Again, he was there upon our departure to carry our two heavy bags down the stairs. We received the most excellent service at Torre Capranica and I would absolutely stay there again.