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Sago Palm Hotel

4.5 star property
Luxury hotel in Ocho Rios with outdoor pool and restaurant

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Photo gallery for Sago Palm Hotel

Enjoy a formal dining experience with a beautifully set table, complete with a delicious meal and fine wine.
Relax in comfort with a large bed, nightstands, and a stylish headboard.
Spacious room with a shelving unit, comfortable seating area, and a large mirror.
Enjoy a view of the pool area from the comfort of your room.
Stylish two-story building with a central entrance and covered walkway.
Sago Palm Hotel offers a luxurious oasis in the city center. Unwind at the poolside bar, indulge in spa treatments like body scrubs and manicures, or savor breakfast, lunch and dinner at York Tavern restaurant. Guests appreciate helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Spa services
  • Conference center
  • Business center
  • 2 meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathtub or shower
  • Premium bedding
The current price is $182
$228 total
includes taxes & fees
Jul 31 - Aug 1

Room options

Check availability for these dates

Tonight

Jul 30 - Jul 31
Check availability for tonight Jul 30 - Jul 31

Tomorrow

Jul 31 - Aug 1
Check availability for tomorrow Jul 31 - Aug 1
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite | 1 bedroom, premium bedding, in-room safe, individually furnished

Main Deluxe Queen Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Westmoreland Cabana Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Cabana Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Town Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Town Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main King

1 bedroom, premium bedding, in-room safe, individually furnished

Main King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana King

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Cabana King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Main Twin Twin

Main Twin Twin | 1 bedroom, premium bedding, in-room safe, individually furnished

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

1 bedroom, premium bedding, in-room safe, individually furnished

Main Deluxe King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, in-room safe, individually furnished

Signature Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Blackout drapes/curtains
3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Westmoreland Town King

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland King Large

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Main Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Main Queen

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
Aug 18 - Aug 19
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About the neighborhood

Map
54 Main St, Ocho Rios

What's nearby

  • Turtle Beach - 6 min walk - 0.5 km
  • Turtle River Park - 7 min walk - 0.6 km
  • Ocho Rios Fort - 4 min drive - 2.6 km
  • Mystic Mountain - 6 min drive - 4.1 km
  • Dunn's River Falls - 8 min drive - 5.4 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive
  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Miss T's Kitchen - ‬4 min walk
  • ‪Cafe Express - ‬9 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Passage To India - ‬10 min walk

About this property

Sago Palm Hotel

Sago Palm Hotel puts you within a 10-minute drive of Dunn's River Falls and Jamaica Beaches. You can indulge in body wraps or mani/pedis, and York Tavern serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 37 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Private dining
  • Room service (limited hours)

What to do

  • Beach nearby
  • Rafting nearby
  • Ziplining nearby

Working away

  • Business center
  • 2 meeting rooms
  • Coworking spaces
  • Conference center (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Dining

York Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: USD 200.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 34 for adults and USD 17 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
HELP_OUTLINE

Frequently asked questions

Does Sago Palm Hotel offer free cancellation for a full refund?

Yes, Sago Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sago Palm Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sago Palm Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sago Palm Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sago Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What is there to do at Sago Palm Hotel and nearby?

Have fun with nearby activities like boat tours, rafting, and ziplining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Sago Palm Hotel also has spa services.

Are there restaurants at or near Sago Palm Hotel?

Yes, there's an onsite restaurant, York Tavern.

What's the area around Sago Palm Hotel like?

Sago Palm Hotel is located on the Ocho Rios Strip, a short 5-minute walk from Jamaica Beaches and 5 minutes' walk from Turtle River Park.

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Sago Palm Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Food
Restaurant
Room
Location
Family friendly
Bar
Store
Kitchen

What guests liked

  • Breakfast was consistently described as good, great, scrumptious, and amazing by multiple guests. (15 reviews)
  • The pool area was great and offered a wonderful view from the rooms. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Best Hotel in Ochi

Staff welcoming friendly, attended to our needs.
Jennifer, 4-night trip

10/10 Exceptional

The hotel has excellent customer service. The rooms were in good condition. Also the breakfast from the restaurant was very good.
Cargill ST PATRICK, 5-night trip

10/10 Exceptional

I love this place the staff was amazing 🇯🇲💯
Samoya, 3-night trip

10/10 Exceptional

Every member of staff was so helpful and polite. We had a great stay
John, 4-night trip

10/10 Exceptional

This property was amazing.
Nicol, 2-night trip

10/10 Exceptional

Fantastic Boutique Hotel

I had the absolute pleasure of staying at this beautiful boutique hotel in Jamaica, and I can confidently say it exceeded all expectations. From the moment I arrived, the staff made me feel incredibly welcomed every single person I interacted with was warm, friendly, and genuinely helpful. Their hospitality truly made the experience feel like a home away from home. The food was another highlight of my stay every meal was fresh, flavorful, and clearly made with love. Knowing that the hotel partners with local farmers to source fresh, sustainable produce only made each bite more meaningful. It’s a wonderful feeling to support a place that supports its community in such a thoughtful way. As a Black/Jamaican owned hotel, this place also carries a deep sense of pride and authenticity that you can feel in everything from the decor to the service. I’m so glad I chose to stay here and will absolutely be returning on my next visit to Jamaica. Highly recommend!
2-night trip

10/10 Exceptional

Enjoyed our 3 days stay in the town. Clean place and friendly staff. Would stay again!
Chantell, 3-night trip

2/10 Poor

Unfair charges

The “included breakfast” did not have anything available when I asked for it. I was told coffee was yet to me made. Whipped cream was not available.. What really did I pay for?
Paul, 1-night trip

10/10 Exceptional

Nice modern boutique hotel nestled in the heart of Ocho Rios. Facility was clean and well kept. Room and bed were very comfortable. Staff were courteous and friendly. Jamaican breakfast was delicious.
Michelle, 1-night trip

10/10 Exceptional

Everything about the property was very excellent the food and the cleanliness of the room. When i go back to jamaica i know where im going to stay
Howard, 5-night trip

8/10 Very good

I love the security.
Sybil Y, 2-night trip

8/10 Very good

Everything was great at the property but breakfast could be better.
Dwane, 1-night trip

10/10 Exceptional

Property was great, accessible to nearby affordable restaurants, wholesale stores, and tourist areas like margarita ville. Staff was very friendly and accommodating as well. I will definitely be back to this hotel in the near future.
Shareef, 3-night trip

8/10 Very good

Beautiful interior and clean.
Gabriel, 2-night trip

10/10 Exceptional

The property was great. The breakfast was good as far as the location. It was not in the best neighborhood, but it was gated so I felt safe inside the compound.
mike, 3-night trip

10/10 Exceptional

VERY GOOD
Anil, 2-night trip

8/10 Very good

Overall good location, friendly staff, and clean rooms. Experienced a small incident in the parking lot. Staff had the courtesy to inform me of the accident and managed to find a solution for getting the bumper of rental car fixed, however, the solution cost me a day of vacation with the only tangible benefit being a topped off gas tank so the person who caused the accident could save a few dollars. Breakfast was good, walking distance to shops, and free access to public beach. Decent value for the money minus the accident.
Ryan, 2-night trip

10/10 Exceptional

The staff went over and beyond!!!! Excellent service!
Twana, 4-night trip

10/10 Exceptional

Wonderful

We loved our stay at the Sago Palm. All the staff were super friendly and courteous and most of all professional. The room was great — very comfortable and clean. We liked the sweet patio in our room as well. The hotel was well located so as to be-able to walk around to the craft market and different restaurants, as well as our favorite, Juici Patties 😊
Lilly, 2-night trip

2/10 Poor

Everything was good until the waiter decided to overcharge me at the restaurant. He decided to add an extra 25% on top of my bill for I don't know what because Im paying a service charge for eating at the restaurant according to my receipt. He could not explain what this 25% extra is for as it was not included on my receipt. Even after going back and forth the issue was still not solved. This is clearly a way of cheating guests to get the extra money.
Christina, 4-night trip

10/10 Exceptional

Very clean hotel. Great staff!
Vysaul, 4-night trip

10/10 Exceptional

Love the location and staff. There isn't an elevator but the flight of stairs isn't bad.
Patrick, 1-night trip

10/10 Exceptional

Wonderful staff, quick and easy check-in, food was top tier... would definitely go back!
3-night trip

10/10 Exceptional

My spouse and I, really enjoyed our stay, Food was Superb, location was great and convenient. Will definitely visit again.
Keisha, 4-night trip

10/10 Exceptional

Facility was impeccable, room absolutely beautiful, staff was very friendly & helpful. Food menu was very limited, no local “niceties” offered like fresh fruit.
Ingrid, 2-night trip