Sago Palm Hotel offers a luxurious oasis in the city center. Unwind at the poolside bar, indulge in spa treatments like body scrubs and manicures, or savor breakfast, lunch and dinner at York Tavern restaurant. Guests appreciate helpful staff.
Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive
Restaurants
Boulangerie - 5 min walk
Miss T's Kitchen - 4 min walk
Cafe Express - 9 min walk
Mother`s - 3 min walk
Passage To India - 10 min walk
About this property
Sago Palm Hotel
Sago Palm Hotel puts you within a 10-minute drive of Dunn's River Falls and Jamaica Beaches. You can indulge in body wraps or mani/pedis, and York Tavern serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
37 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.
Dining
York Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
MONETIZATION_ON
Fees & policies
Refundable deposits
Breakage deposit: USD 200.00 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 34 for adults and USD 17 for children
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
HELP_OUTLINE
Frequently asked questions
Does Sago Palm Hotel offer free cancellation for a full refund?
Yes, Sago Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sago Palm Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sago Palm Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sago Palm Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sago Palm Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What is there to do at Sago Palm Hotel and nearby?
Have fun with nearby activities like boat tours, rafting, and ziplining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Sago Palm Hotel also has spa services.
Are there restaurants at or near Sago Palm Hotel?
Yes, there's an onsite restaurant, York Tavern.
What's the area around Sago Palm Hotel like?
Sago Palm Hotel is located on the Ocho Rios Strip, a short 5-minute walk from Jamaica Beaches and 5 minutes' walk from Turtle River Park.
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Sago Palm Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Food
Restaurant
Room
Location
Family friendly
Bar
Store
Kitchen
What guests liked
Breakfast was consistently described as good, great, scrumptious, and amazing by multiple guests. (15 reviews)
The pool area was great and offered a wonderful view from the rooms. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 28, 2025
Best Hotel in Ochi
Staff welcoming friendly, attended to our needs.
Jennifer
Jennifer, 4-night trip
10/10 Exceptional
Apr 29, 2025
The hotel has excellent customer service. The rooms were in good condition. Also the breakfast from the restaurant was very good.
Cargill ST PATRICK
Cargill ST PATRICK, 5-night trip
10/10 Exceptional
Mar 29, 2025
I love this place the staff was amazing 🇯🇲💯
Samoya
Samoya, 3-night trip
10/10 Exceptional
Feb 19, 2025
Every member of staff was so helpful and polite.
We had a great stay
John
John, 4-night trip
10/10 Exceptional
Feb 14, 2025
This property was amazing.
Nicol
Nicol, 2-night trip
10/10 Exceptional
Jun 23, 2025
Fantastic Boutique Hotel
I had the absolute pleasure of staying at this beautiful boutique hotel in Jamaica, and I can confidently say it exceeded all expectations. From the moment I arrived, the staff made me feel incredibly welcomed every single person I interacted with was warm, friendly, and genuinely helpful. Their hospitality truly made the experience feel like a home away from home.
The food was another highlight of my stay every meal was fresh, flavorful, and clearly made with love. Knowing that the hotel partners with local farmers to source fresh, sustainable produce only made each bite more meaningful. It’s a wonderful feeling to support a place that supports its community in such a thoughtful way.
As a Black/Jamaican owned hotel, this place also carries a deep sense of pride and authenticity that you can feel in everything from the decor to the service. I’m so glad I chose to stay here and will absolutely be returning on my next visit to Jamaica. Highly recommend!
Verified traveler
2-night trip
10/10 Exceptional
Jan 6, 2025
Enjoyed our 3 days stay in the town. Clean place and friendly staff. Would stay again!
Chantell
Chantell, 3-night trip
2/10 Poor
Jun 24, 2025
Unfair charges
The “included breakfast” did not have anything available when I asked for it.
I was told coffee was yet to me made.
Whipped cream was not available..
What really did I pay for?
Paul
Paul, 1-night trip
10/10 Exceptional
Mar 3, 2025
Nice modern boutique hotel nestled in the heart of Ocho Rios. Facility was clean and well kept. Room and bed were very comfortable. Staff were courteous and friendly. Jamaican breakfast was delicious.
Michelle
Michelle, 1-night trip
10/10 Exceptional
Jan 19, 2025
Everything about the property was very excellent the food and the cleanliness of the room. When i go back to jamaica i know where im going to stay
Howard
Howard, 5-night trip
8/10 Very good
Mar 2, 2025
I love the security.
Sybil Y
Sybil Y, 2-night trip
8/10 Very good
Jan 18, 2025
Everything was great at the property but breakfast could be better.
Dwane
Dwane, 1-night trip
10/10 Exceptional
Jan 13, 2025
Property was great, accessible to nearby affordable restaurants, wholesale stores, and tourist areas like margarita ville. Staff was very friendly and accommodating as well. I will definitely be back to this hotel in the near future.
Shareef
Shareef, 3-night trip
8/10 Very good
Jan 11, 2025
Beautiful interior and clean.
Gabriel
Gabriel, 2-night trip
10/10 Exceptional
Jan 25, 2025
The property was great. The breakfast was good as far as the location. It was not in the best neighborhood, but it was gated so I felt safe inside the compound.
mike
mike, 3-night trip
10/10 Exceptional
Mar 20, 2025
VERY GOOD
Anil
Anil, 2-night trip
8/10 Very good
Apr 16, 2025
Overall good location, friendly staff, and clean rooms. Experienced a small incident in the parking lot. Staff had the courtesy to inform me of the accident and managed to find a solution for getting the bumper of rental car fixed, however, the solution cost me a day of vacation with the only tangible benefit being a topped off gas tank so the person who caused the accident could save a few dollars.
Breakfast was good, walking distance to shops, and free access to public beach. Decent value for the money minus the accident.
Ryan
Ryan, 2-night trip
10/10 Exceptional
Jan 17, 2025
The staff went over and beyond!!!! Excellent service!
Twana
Twana, 4-night trip
10/10 Exceptional
Jan 18, 2025
Wonderful
We loved our stay at the Sago Palm. All the staff were super friendly and courteous and most of all professional. The room was great — very comfortable and clean. We liked the sweet patio in our room as well. The hotel was well located so as to be-able to walk around to the craft market and different restaurants, as well as our favorite, Juici Patties 😊
Lilly
Lilly, 2-night trip
2/10 Poor
Jun 4, 2025
Everything was good until the waiter decided to overcharge me at the restaurant. He decided to add an extra 25% on top of my bill for I don't know what because Im paying a service charge for eating at the restaurant according to my receipt. He could not explain what this 25% extra is for as it was not included on my receipt. Even after going back and forth the issue was still not solved. This is clearly a way of cheating guests to get the extra money.
Christina
Christina, 4-night trip
10/10 Exceptional
Aug 7, 2024
Very clean hotel. Great staff!
Vysaul
Vysaul, 4-night trip
10/10 Exceptional
Oct 29, 2024
Love the location and staff.
There isn't an elevator but the flight of stairs isn't bad.
Patrick
Patrick, 1-night trip
10/10 Exceptional
Mar 3, 2024
Wonderful staff, quick and easy check-in, food was top tier... would definitely go back!
Verified traveler
3-night trip
10/10 Exceptional
Apr 20, 2024
My spouse and I, really enjoyed our stay, Food was Superb, location was great and convenient. Will definitely visit again.
Keisha
Keisha, 4-night trip
10/10 Exceptional
Nov 25, 2024
Facility was impeccable, room absolutely beautiful, staff was very friendly & helpful.
Food menu was very limited, no local “niceties” offered like fresh fruit.