Alma Maya Resort – Riviera Maya

Property class: 4
Puerto Morelos hotel with restaurant and bar/lounge

Choose dates to view prices

When visiting Puerto Morelos, Alma Maya Resort – Riviera Maya is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a health club, and a fitness center.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Health club
  • Room service
  • Spa services
  • Air conditioning
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Private pool
  • Television
  • Patio
  • Daily housekeeping
  • Espresso maker

Why we love this property

Breakfast and bites
A restaurant and bar elevate culinary options at this hotel. Free local cuisine breakfast provides a flavorful start to each day.
Serene private pool
This hotel offers an exclusive dip in its private pool. Tranquility and luxury combine for an intimate swimming experience away from crowds.
Spa escape
Indulgent spa services and in-room massages elevate relaxation at this hotel. Yoga classes and a fitness room complete the wellness journey.

Room options

View all photos for Comfort Room

A cozy room with a bed, a desk, and a large window offering a view of the night sky.

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Room

Two geodesic dome structures with a concrete floor and a metal railing.

Luxury Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Room, 1 Queen Bed

A spherical structure with a transparent section revealing a bed and a small table, surrounded by a wooden fence and trees.

Panoramic Room, 1 Queen Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Map
Ruta de los Cenotes km 27, Puerto Morelos, QROO, 77576

What's nearby

  • Extreme Adventure Cancun - 31 min drive - 19.7 km
  • Cenote Siete Bocas - 41 min drive - 26.3 km
  • El Tinto Golf Course - 55 min drive - 48.6 km
  • Xoximilco - 56 min drive - 51.0 km
  • Moon Palace Golf Club - 58 min drive - 52.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive
  • Tulum Intl. Airport (TQO) - 164 min drive

Restaurants

  • ‪TieRra Cocina Creativa - ‬10 min drive

About this property

Alma Maya Resort – Riviera Maya

  • When visiting Puerto Morelos, Alma Maya Resort – Riviera Maya is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a health club, and a fitness center.

At a glance

Hotel size

    • 11 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily until 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

    • Free secured, uncovered onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private picnics
  • Room service (limited hours)

What to do

  • Yoga classes
  • Evening entertainment
  • Table tennis

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Romance packages

Facilities

  • Health club
  • Spa services
  • Reception hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • Smart speaker
  • 32-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Espresso maker
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Private pool
  • In-room massage
  • Patio

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: MXN 200 per accommodation, per stay

Renovations and closures

This property is closed from June 23 2026 to June 22 2028 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Is Alma Maya Resort – Riviera Maya currently open?

This property is closed from June 23 2026 to June 22 2028 (dates subject to change).

Does Alma Maya Resort – Riviera Maya offer free cancellation for a full refund?

Yes, Alma Maya Resort – Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alma Maya Resort – Riviera Maya?

Yes, there's a private pool.

Are pets allowed at Alma Maya Resort – Riviera Maya?

Sorry, pets aren't allowed.

Is parking offered on site at Alma Maya Resort – Riviera Maya?

Yes, there's free self parking.

What are the check-in and check-out times at Alma Maya Resort – Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM.

What is there to do at Alma Maya Resort – Riviera Maya and nearby?

Onsite recreation at Alma Maya Resort – Riviera Maya includes yoga. Enjoy amenities like private pools, a health club, and spa services.

Are there restaurants at or near Alma Maya Resort – Riviera Maya?

Yes, there's an onsite restaurant.

Does Alma Maya Resort – Riviera Maya have any outdoor private spaces?

Yes, every room features a private pool and a patio.

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Reviews

Alma Maya Resort – Riviera Maya Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The food was delicious and the menu options were limited but satisfying. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

We love it here. The views, location, attention to detail...it is one of the best places to stay !
Verified review

10/10 Exceptional

This is the best place to stay! It is a very special place, with an excellent atmosphere. ideal to relax and enjoy!
Verified review

10/10 Exceptional

Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
Verified review

10/10 Exceptional

It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
Verified review

10/10 Exceptional

Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
Verified review

10/10 Exceptional

The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
Verified review

10/10 Exceptional

we really enjoyed our time at Alma maya! This hotel is amazing. Easy check in and check out! Loved the environment, the size of the room, the cleanliness, the service! This place is a must
Verified review

10/10 Exceptional

Great hotel, we were made to feel very welcome. A genuine five-star experience. The staff are so friendly! Can’t wait to return!
Verified review

10/10 Exceptional

Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
Verified review

10/10 Exceptional

The whole experience and stay was a 10/10. Everything summed up from customer service, to cleanliness, to taste of food, to the great atmosphere, and overall the entire hotel made the experience the best stay we have had. Can’t wait to return
Verified review

10/10 Exceptional

My stay was wonderful! customer service is great. My room had a beautiful view, the place is dreamy.
Verified review

10/10 Exceptional

visited this hotel with my boyfriend for our anniversary and this hotel exceeded my expectation! Everything was top tier and I can't say enough good things about it! The hospitality and service provided by the staff were top-notch. Highly recommend this hotel to everybody
Verified review

10/10 Exceptional

Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
Verified review

10/10 Exceptional

We loved our stay and loved every moment....with one exception: leaving!😢 The place was beautiful and the entire staff was absolutely fantastic.
Verified review

10/10 Exceptional

service impeccable and fast with outstanding staff members who possess grace and a warm welcoming nature. Perfect for a couple trip! I visited with my girlfriend and we loved it! The room was clean and well equipped.
Verified review

10/10 Exceptional

The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
Verified review

10/10 Exceptional

I just returned from my trip and multiple people asked where I went based on pictures I posted. It is a beautiful place to visit, with exceptional service, and plenty of activities & entertainment to make it even more enjoyable!!
Verified review

10/10 Exceptional

Definitely would come back. Hotel was great, clean, very accommodating. We met so many amazing people and staff members. It was truly an amazing stay and couldn’t ask for a better time on vacation. Thank you!
Verified review

10/10 Exceptional

This hotel is absolutely amazing and will not disappoint. Every single member of staff we came into contact with was so attentive, Friendly and helpful. It far exceeded expectations.
Verified review

10/10 Exceptional

The employees are really nice all the time, which is the most important when you're on vacation. The cleanliness is top notch. The amenities are amazing. Breakfast is exquisite. Worth the money!
Verified review

10/10 Exceptional

WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
Verified review

10/10 Exceptional

just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
Verified review

10/10 Exceptional

wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
Verified review

10/10 Exceptional

Wonderful place, the staff is very kind, always greeted with a smile. They made sure you did not go without anything you needed!! Friendly and fun atmosphere! We enjoyed all the activities they had to offer, day and night! We would definitely revisit here!!
Verified review

10/10 Exceptional

It was an unforgettable experience. The property is stunning, surrounded by lush greenery and peaceful vibes. The rooms were beautifully designed, blending luxury with nature. The staff was incredibly attentive and made sure every detail of our stay was perfect. We loved the serene atmosphere, it felt like a true escape.