Escape to Mario Villanueva Madrid's upscale haven, Bacalari - Adults only. Enjoy a refreshing dip in the outdoor pool, unwind with a rejuvenating massage at the spa or savor delicious meals at the restaurant. With free WiFi and laundry facilities, your stay is sure to be nothing short of relaxing.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Free parking
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Spa services
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Snack bar/deli
Self-serve laundry
Concierge services
Feel at home (6)
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Minibar
Premium bedding
The current price is $122
$122
$151 total
includes taxes & fees
May 29 - May 30
Why we love this property
Foodie paradise
This hotel's restaurant and bar serve up culinary pleasures. The cooked-to-order breakfast starts mornings with personalized flavor.
Dreamy comfort awaits
Egyptian cotton sheets and premium, hypo-allergenic bedding create an oasis of comfort. Massages in-room and rainfall showers add luxury to the stay.
Calle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930
What's nearby
Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
Ecopark Bacalar - 2 min walk - 0.2 km
Fort of San Felipe - 11 min walk - 1.0 km
Municipal Spa of Bacalar - 19 min walk - 1.7 km
Lake Bacalar - 1 min drive - 0.8 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Corozal (CZH) - 53 min drive
Restaurants
asadero el establo - 10 min walk
La Playita - 9 min walk
Finisterre Cocina Mediterranea - 8 min walk
La Catrina - 8 min walk
Las Miches De La 1 - 5 min walk
About this property
BACALARI HOTEL BOUTIQUE
When you stay at BACALARI HOTEL BOUTIQUE, you'll be in a great location, within just a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a snack bar/deli are other features.
At a glance
DONE
Hotel size
12 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Hosted evening meals available for a surcharge
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Facilities
Safe-deposit box at front desk
An outdoor pool
Spa services
Accessibility
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
What to enjoy
In-room massage
Freshen up
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 per person
Hosted evening meal costs MXN 800
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Bacalari
Bacalari - Adults only Hotel
Bacalari - Adults only Bacalar
Bacalari - Adults only Hotel Bacalar
Frequently asked questions
Does BACALARI HOTEL BOUTIQUE offer free cancellation for a full refund?
Yes, BACALARI HOTEL BOUTIQUE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BACALARI HOTEL BOUTIQUE?
Yes, there's an outdoor pool.
Are pets allowed at BACALARI HOTEL BOUTIQUE?
Sorry, pets aren't allowed.
Is parking offered on site at BACALARI HOTEL BOUTIQUE?
Yes, there's free self parking.
What are the check-in and check-out times at BACALARI HOTEL BOUTIQUE?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at BACALARI HOTEL BOUTIQUE and nearby?
BACALARI HOTEL BOUTIQUE has an outdoor pool and spa services.
Are there restaurants at or near BACALARI HOTEL BOUTIQUE?
Yes, there's an onsite restaurant.
What's the area around BACALARI HOTEL BOUTIQUE like?
BACALARI HOTEL BOUTIQUE is a short 1-minute walk from Laguna Bacalar Ecological Park and 7 minutes' walk from Lake Bacalar.
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Reviews
BACALARI HOTEL BOUTIQUE Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.8
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The pool was a great extra feature with a perfect view over the lagoon and ideal for relaxing. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Dec 6, 2025
Friendly staff, spotless rooms, and a lovely restaurant make this place feel welcoming and comfortable.
Lourdes
Lourdes, 4-night trip
Verified
10/10 Exceptional
Feb 8, 2026
We were sad to leave Bacalari Boutique Hotel. Vanessa, Hannah, Dana, Oscar, Eric and last but not least Marco who were all such lovely welcoming and helpful staff who made our stay so special.
David
David, 11-night trip
Verified
10/10 Exceptional
Jan 19, 2026
The staff was absolutely awesome. They made us feel so welcome. Extra thanks to Marcos, Dona, Hannah, Veneta, the kitchen staff, cleaners, and the friendly maintenance guy. The rooms were good, the food excellent and the perfect location
Judy
Judy, 7-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Staff went over and above to help us with any request. They booked us a great boat trip for the day. On our last day we had room service which was very easy, delicious and reasonably priced. The room was gorgeous and the views were amazing.
Gemma
Gemma, 2-night trip
Verified
10/10 Exceptional
Feb 19, 2025
Clean, rooms were nice, staff was very helpful and the restaurant food was very good.
Ian
Ian, 5-night trip
Verified
10/10 Exceptional
Mar 11, 2026
Wl-Fi was great. Didn't use the pool because the warm lagoon was only 2 blocks away. Staff was excellent, espeically Vanessa. She gave me so many tips, especially when the best day to cruise the lagoon.
Housekeeping sometimes need a reminder to clean my room. I wish there was s closet to hang clothes and other drawers to store things.
ANGELA Lynn
ANGELA Lynn, 5-night trip
Verified
8/10 Very good
Nov 13, 2025
Nice hotel with good location. The shower was either hot or cold, which was a bit annoying.
André
André, 3-night trip
Verified
10/10 Exceptional
Jan 11, 2025
Super nice and helpful staff and great restaurant!
Kinga
Kinga, 3-night trip
Verified
10/10 Exceptional
Mar 19, 2025
Nice hotel overlooking the lake
Great experience, nice accommodations overlooking the lake… heated infinity pool… 10 minutes walk to downtown
Raul
Raul, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2025
Exciting new hotel in Bacalar
Beautiful hotel, great room with patio with view, walking distance to everything and delicious restaurant
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2024
Great place! Friendly staff.
Luis
Luis, 2-night trip
Verified
10/10 Exceptional
Apr 30, 2025
Our hotel staff was very friendly. She booked is a private tour of Bacalar lagoon and what an experience!!
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Dec 11, 2024
Great stay and great staff. Very quiet at night and the bed was wonderful. Thank you for everything ❤️
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Romantic getaway
Excellent room private rooftop with jacuzzi, very friendly staff close to the Laguna and city center. Loved it!
Benjamin
Benjamin, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2025
Best hotel I've stayed at in Mexico
I've lived in Mexico for 3 years and this is the best hotel we've stayed at. So much attention to detail and I loved the small size of the hotel. The private rooftop and plunge pool were a great extra. Food was amazing, beds were comfortable, everything was perfect. I won't stay anywhere else!
Kristen
Kristen, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2025
Rooms are big ! I loved it !
OSCAR
OSCAR, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2024
Bacalari Hotel is located in a very convenient area. Very close to Lake Bacalar. Around the corner, there's a cafe that sells great coffee and breakfast items. If you're a walker, you can walk to the main square - at the most 1.5 miles where you'll find a nice park, Fort San Felipe Bacalar and museum and lots of restaurants and shopping opportunities.
C
C, 4-night trip
Verified
10/10 Exceptional
Mar 10, 2025
Amazing property! The rooms, the design, the view, everything is great!
One of the reception staff (with short hair) was very nice but the rest was rather cold which felt a bit odd.
The pool is great, however pool staff allows guests to smoke (weed) in the pool which would put off some of the guests. A shame really but we had overall a great time.
Bob
Bob, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Hidden gem! This place was perfect! We had a room with a private rooftop terrace with a great view of the lagoon. It was awesome for hanging out and enjoying late night drinks. It had a small cold plunge pool too. The lagoon is a quick 2 minute walk. It was 20 pesos per person to hang out/swim by the dock all day. They have easy, safe parking at the hotel. The town square/restaurants are within walking distance. Iscream Bar is the best! The hotel bed was amazing! Room was equipped with AC, hot water, TV, coffee, water, and the onsite pool was so cool! We will definitely go back!
Lacee
Lacee, 3-night trip
Verified
10/10 Exceptional
Feb 16, 2025
Perfect location
I was here for about a week and had an excellent stay in one of the double rooms. If you're also someone who values quiet, this is absolutely where you should look in Bacalar. The pool has a perfect view over the lagoon at sunrise and sunset and is minutes from a great swimming spot and the gorgeous ecological park. I was originally worried it would be far from restaurants and the central launch point for a lot of the boat activities, but the longest I ever had to walk was 20 minutes (most things within 10), and cabs are also always an option. The AC in the room worked well and we also liked having a little patio outside. It was very easy to get water every day so no need to buy bottles and the staff were delightful and helpful. The pool is just the right size for relaxing when it gets hot or for watching the stars at night. The restaurant is a solid choice and provided coffee was good quality. I prefer a slightly softer bed, but these were very much in line with what is average in Mexico. Overall, this is a great choice if you prefer to be a little more removed from the party and closer to nature.
Lisa
Lisa, 5-night trip
Verified
8/10 Very good
Feb 6, 2026
A unique hotel! We enjoyed our stay!
Susan
Susan, 2-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Excelente personal
Raúl
Raúl, 3-night trip
Verified
10/10 Exceptional
Aug 19, 2025
The location and staff were fantastic! The view from our rooftop was perfect. Room service, friendly and accomodating staff, delicious food! Everything was perfect!
Sue
Sue, 2-night trip
Verified
8/10 Very good
Mar 19, 2025
Good location downtown hotel
Nice hotel but a little pricy for what it offers...
Jorge
Jorge, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2026
The location was perfect. It was a very close walk to the lagoon and to many restaurants and town centre.
Front desk staff told us there was nothing nearby but that is not correct.
Not an option for anyone that has mobility issues.
The restaurant didn’t serve lunch and had many things unavailable for dinner.