We stayed at Hotel YIT Casablanca as a family and overall had a pleasant stay.
The room was spacious, clean and the beds wer comfortable. We were on the top floor and had a lovely terrace with a table, which was definitely a highlight. Granada was very warm during our stay, so we'd have really appreciated having a fridge in the room.
The bathroom was divided into separate shower and toilet areas. The shower was very spacious, but there was mini shelf for toiletries. The toilet area also had no shelves and the sink was extremely small — almost Barbie-sized! A few simple shelves would make the bathroom much more practical.
Our first interaction with reception was unfortunately not very welcoming. We arrived before check-in time but had been told we could still use the parking. When we went to ask about it, the morning receptionist seemed annoyed and repeatedly told us, in a rather authoritative tone, “Check-in is at 2pm.” We understood this, of course, but the attitude felt unnecessarily rude and ill mannered.
Thankfully, the afternoon receptionist completely changed our experience. She was professional, kind and extremely helpful, and gave us some excellent restaurant recommendations. A special thank you to her! The night receptionist was also polite and always greeted us warmly.
Overall, we enjoyed our stay. With a few improvements to the facilities and a different approach, it could be better.