The front desk staff were excellent—very kind, helpful, and welcoming. The hotel is also in a great location: central, convenient, and feels safe at all times. The lobby is nice and well air-conditioned.
However, there were some significant issues during our stay. There is no elevator, and our room was on the third floor, which became difficult in extreme heat. The air conditioning only works in the room, not in common areas like the stairwell, making the climb uncomfortable.
In the room, the air conditioning eventually cooled the bedroom, but it struggled overall, and the bathroom remained very hot throughout our stay.
I would consider staying here again in cooler weather, but in high temperatures, the lack of effective cooling made our stay uncomfortable.