Protea Hotel by Marriott Kampala

Property class: 4
Suburban hotel in Kampala with restaurant and bar/lounge

Choose dates to view prices

Enjoy your visit to Kampala with a stay at Protea Hotel by Marriott Kampala. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

View all photos for Room, 1 Queen Bed, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Garden View (Balcony)

A hotel room with a large bed, a bedside table with a lamp, a chair, and artwork on the walls.

Room, 1 Queen Bed, Garden View (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

A hotel room with a large bed, a bedside table with a phone, a chair, and artwork on the walls.

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, 199 reviews
The price is $103
$123 total
includes taxes & fees
Nov 6 - Nov 7
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About the neighborhood

Map
4 Elgon Terrace, Kololo, Kampala, 9421

What's nearby

  • Uganda Golf Course - 10 min walk - 0.9 km
  • The Acacia Mall - 15 min walk - 1.3 km
  • Kisementi - 18 min walk - 1.6 km
  • British High Commission - 18 min walk - 1.6 km
  • Uganda National Museum - 2 min drive - 1.9 km

Getting around

  • Entebbe Intl. Airport (EBB) - 51 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fairway Hotel - ‬11 min walk
  • ‪Kololo Courts - ‬20 min walk
  • ‪Java House - ‬13 min walk
  • ‪Bight of Benin - ‬17 min walk
  • ‪Lotus Mexican Resturant - ‬14 min walk

About this property

Protea Hotel by Marriott Kampala

  • Enjoy your visit to Kampala with a stay at Protea Hotel by Marriott Kampala. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
11:00am

Hotel size

    • 70 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

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Reviews

Protea Hotel by Marriott Kampala Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Property conditions & facilities

Popular mentions

Service staff
Room
Food
Lobby
Location

Reviews

Verified review

10/10 Exceptional

Great and very clean property with a great restaurant and bar.
Verified review

10/10 Exceptional

The hotel is beautiful and the staff were exceptionally warm, friendly and helpful.
Verified review

10/10 Exceptional

The staff were Amazing. Very welcoming and helpful with navigating Kampala. Will visit again
Verified review

10/10 Exceptional

Excellent staff and customer service.
Verified review

10/10 Exceptional

Staff was very professional and courteous. Room was pristine and comfortable
Verified review

10/10 Exceptional

Very good hotel

A very nice hotel. Excellent value for Kampala . Great breakfast . Close to acacia mall and several bars and restaurants .
Verified review

10/10 Exceptional

Excellent Value

The service at the hotel was excellent. Probably offers the best value in Kampala for location and condition. The staff were all really brilliant and breakfast was perfect. Would definitely stay here again.
Verified review

10/10 Exceptional

Protea is modern, clean and comfortable. It is located in the middle of shopping, entertainment and culture. The staff is welcoming, friendly and helpful and the meals are excellent
Verified review

10/10 Exceptional

Good hospitality!
Verified review

10/10 Exceptional

Everyone here at Protea is amazing. Thank you for making my stay so wonderful.
Verified review

10/10 Exceptional

Awesome
Verified review

2/10 Poor

When i checked in I was not happy about the size of the bed because it was not the standard queen size bed. However the manager on duty Nicholas was very helpful in getting me another room. In the morning i had to leave @9am leaving my partner sleeping. When she was leaving at around 11am the lady Joan at the reception told her that I had not paid for the room. This was a big embarrasment.She went on and paid and called me. I went to the hotel and spoke to Joan who immediately apologised and promised to refund the money in 24hours.This never happened I have tried to get in touch with the manager Samuel Ssembatya to no success they keep on telling me he is in a meeting.Calling the hotel is a bit expensive because i came back to the USA.
Verified review

10/10 Exceptional

Work trip

Comfortable but very loud music from surrounding bars/clubs.
Verified review

4/10 Fair

Noise! Noise! Noise! There are a number of night clubs across the road from the hotel and the music was so loud I had to call reception at 1am and ask to be moved (which they did). The next morning I awoke to the banging of the construction activities happening on the other side of the property! I will not be staying at the Protea again in a hurry (if I do I would definitely find a room as far from the Kololo road as possible), I think Protea are going to struggle to fix this.
Verified review

8/10 Very good

Nice hotel, central location

Hotel is in a good central position, food is excellent and staff are very helpful and welcoming, particularly Noah. However, lots of building going on in the area at the moment and so can be noisy during the day. At night, lots of loud music in the surrounding area, on Thursday and Friday night this went on into the early hours - is possible to drown it out a bit with the air conditioning but not great if you are a light sleeper
Verified review

10/10 Exceptional

Business trip

Perfect location for business as it was close to our venue Rooms are large and spacious
Verified review

10/10 Exceptional

Staff and food were both excellent
Verified review

10/10 Exceptional

Work trip

Clean and comfortable. Amazing staff. Very convenient location
Verified review

8/10 Very good

Nice location in very green area. Bit noisy with construction site next door.
Verified review

10/10 Exceptional

It is Clean with Modern facilities (Bedroom, Gym, Restaurant) and Staff were excellent
Verified review

8/10 Very good

The hotel is conveniently located. Staff are polite and helpful. One issue which is ongoing is the water pressure in the bathrooms it is constantly surging so you are getting hot, then cold water every few seconds. It sometimes surges so much the shower head comes off it’s holder.
Verified review

8/10 Very good

Protea good but...Protea Vs. Golf hotel

Stayed also in the Kampala Golf hotel so i can compare. Liked my room, the gym and the staff were quick on their feet and friendly. Internet was good enough for zoom and stable. Didn't like the breakfast since they switched from buffet to menu and only open at 8 am. In the Golf the rooms are good too and breakfast is buffet from 06.30 but the internet is dismal and bad altogether. Price though is much better than Protea and shops are more accessible as the Golf is adjacent to a mall.
Verified review

6/10 Good

Decent, but consider somewhere else.

The place was clean, the staff were mostly friendly and professional. At the end of the day, I just think there are better value hotels in Kampala. For being on the higher end of prices, there are few amenities (no pool, spa, etc.) I think the place was quite nice when I stayed here about 13 years ago but it felt like they hadn't done much to update it since then. I was disappointed that they called one of 'their drivers' for me who didn't know the place I needed to go but also had no data to pull up google maps with and look it up. I expected a bit more because of the price.
Verified review

10/10 Exceptional

Amazing place, Amazing staff!

Wonderful.
Verified review

8/10 Very good

Güzeldi

Güzeldi