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Kigali Serena Hotel

Luxury Kigali hotel with outdoor pool, connected to the convention center

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Where to?

Dates

October 2025

3

November 2025

Outdoor pool

Property preview

Reception

Breakfast buffet

Front of property

Kigali Serena Hotel offers an upscale retreat in the heart of the city, with a poolside bar, sauna, and on-site restaurant. Guests can unwind with free continental breakfast, relax by the outdoor pool or indulge in a rejuvenating massage. The helpful staff has left a lasting impression on previous guests.

Wonderful

Popular amenities

Airport transfer
Bar
Spa
Non-smoking
Gym

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Fitness center
Sauna
Steam room
Children's pool
Pool bar
24-hour room service
Coffee shop/cafe
Spa services
Massage/treatment rooms

Feel at home (6)

Babysitting (surcharge)
Children's pool
Television
Garden
Terrace
Daily housekeeping

$225 total

includes taxes & fees

Oct 4 - Oct 5

Room options

Check availability for these dates

Tonight

Tomorrow

All rooms

1 bed

2 beds

3+ beds

Showing 14 of 14 rooms

1 bedroom, minibar, in-room safe, desk

Deluxe Room

Sleeps 2

1 bedroom, minibar, in-room safe, desk

Superior Room

Sleeps 2

Prime Rooms

Sleeps 2

1 bedroom, minibar, in-room safe, desk

Junior Queen Suite

Sleeps 2

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Executive Suite

Sleeps 2

1 bedroom, minibar, in-room safe, desk

Standard King Room

Sleeps 2

Standard Twin Room

Sleeps 2

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Separate bedroom

Blackout drapes/curtains

Bidet

Shower/tub combination

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

Excellent

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Blackout drapes/curtains

Separate bedroom

Bidet

Shower/tub combination

25 sq m
City view
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Blackout drapes/curtains

Separate bedroom

Bidet

Shower/tub combination

30 sq m
City view
Sleeps 3
1 King Bed OR 2 Twin Beds

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Balcony

Soundproofed

Air conditioning

TV

Separate bedroom

Blackout drapes/curtains

Bidet

Shower/tub combination

30 sq m
City view
Sleeps 2
1 King Bed OR 2 Twin Beds

Executive Suite | Living area | 42-inch TV with satellite channels

Executive Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

TV

Blackout drapes/curtains

Separate bedroom

Bathrobes

70 sq m
1 bedroom
City view
Sleeps 2
1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Queen Room

Sleeps 2

1 bedroom, minibar, in-room safe, desk

Executive Suite

Sleeps 2

Similar properties

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers

Pool
Spa
Airport transfer
Free parking

$263 total

includes taxes & fees

Oct 17 - Oct 18

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About the neighborhood

Boulevard De La Revolution, Kigali, 250

What's nearby

Nyamirambo Stadium - 4 min drive - 3.4 km
Kigali Genocide Memorial Centre - 5 min drive - 4.5 km
Kigali Heights - 7 min drive - 4.2 km
University of Kigali - 7 min drive - 4.2 km
Kigali Convention Centre - 7 min drive - 5.3 km

Getting around

Kigali (KGL-Kigali Intl.) - 27 min drive
Airport shuttle (surcharge)

Restaurants

‪Choose Kigali Fine Dining - ‬4 min drive
‪Macoco (Madja’s Coffee Corner) - ‬14 min walk
‪Abou Tamu-Tamu - ‬15 min walk
‪Preet Fast Food - ‬15 min walk
‪Hotel des Milles Collines - ‬15 min walk

About this property

Kigali Serena Hotel

When visiting Kigali, Kigali Serena Hotel is a great choice to consider. You can indulge in deep-tissue massages, body wraps, or aromatherapy, and The Milima Restaurant serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.

At a glance

Hotel size

- 148 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is 11 AM

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Babysitting*

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli

Traveling with children

Children's pool
Babysitting (surcharge)

Working away

24-hour business center
Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff

Facilities

4 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Spa services
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Thin carpet in room

Room amenities

Be entertained

42-inch TV
Satellite TV channels

Home comfort

Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided

Freshen up

Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone
Electrical adapters/chargers

More

Daily housekeeping
In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The Milima Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Sokoni Restaurant - Onsite restaurant.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of RWF 35 per person (one-way)

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for RWF 150.0 per day
Airport shuttle for children between the ages of 4 and 12 costs RWF 18 (one-way)

Pool, spa, & gym (if applicable)

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Property Registration Number A505/06

Also known as

Hotel Kigali

Hotel Kigali Serena

Hotel Serena Kigali

Kigali Hotel

Kigali Hotel Serena

Kigali Serena

Kigali Serena Hotel

Serena Hotel Kigali

Serena Kigali

Serena Kigali Hotel

Kigali Serena Hotel Hotel

Kigali Serena Hotel Kigali

Kigali Serena Hotel Hotel Kigali

Frequently asked questions

Does Kigali Serena Hotel offer free cancellation for a full refund?

Yes, Kigali Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kigali Serena Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Kigali Serena Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Kigali Serena Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Kigali Serena Hotel?

Yes, an airport shuttle is available. The charge is RWF 35 per person one-way.

What are the check-in and check-out times at Kigali Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in are available.

What is there to do at Kigali Serena Hotel and nearby?

Kigali Serena Hotel has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Kigali Serena Hotel?

Yes, there's an onsite restaurant, The Milima Restaurant.

What's the area around Kigali Serena Hotel like?

Kigali Serena Hotel is in the heart of Kigali, a short 16-minute walk from Union Trade Center and 17 minutes' walk from Ntarama Church.

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