City Express by Marriott Mazatlán

Property class: 3
Hotel with outdoor pool, near La Gran Plaza Mall

Choose dates to view prices

City Express by Marriott Mazatlán puts you just a 5-minute drive from The Mazatlan Malecón and La Gran Plaza Mall. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Mazatlán Letters and Mazatlán Aquarium are within a short drive. Fellow travelers say great things about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
The current price is $55
$65 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110

What's nearby

  • El Cid Country Club Golf Course - 10 min walk - 0.9 km
  • La Gran Plaza Mall - 12 min walk - 1.1 km
  • The Mazatlan Malecón - 17 min walk - 1.5 km
  • Mazatlán Letters - 17 min walk - 1.5 km
  • Teodoro Mariscal Stadium - 4 min drive - 1.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 27 min drive

Restaurants

  • ‪julia y mayel - ‬3 min walk
  • ‪Mariscos Omar - ‬10 min walk
  • ‪Tacos Wicho - ‬5 min walk
  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Mariscos El Chinchorro - ‬5 min walk

About this property

City Express by Marriott Mazatlán

  • City Express by Marriott Mazatlán puts you just a 5-minute drive from The Mazatlan Malecón and La Gran Plaza Mall. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Mazatlán Letters and Mazatlán Aquarium are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
1:00pm

Hotel size

    • 110 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

City Express by Marriott Mazatlán Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities

Popular mentions

Room
Breakfast
Service staff
Location
Coffee
Cleanliness
Bed

Reviews

Verified review

10/10 Exceptional

Clean room, Excelent staff, close to restaurantes.
Verified review

8/10 Very good

On my first day, the housekeeping team tried to enter the room; on one occasion, they didn't even knock—they just opened the door. The room was clean because I had just checked in. On the second day, however, they never came to clean it. Everything else was very good: the pool was clean and the staff very friendly. The breakfast was simple, with the fresh-brewed coffee machine being a highlight.
Verified review

10/10 Exceptional

The price was very good. It seemed further away from the airport than expected. Breakfast was good. This is an older property and not luxurious but I was glad I booked.
Verified review

10/10 Exceptional

we will be back

the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi
Verified review

8/10 Very good

Good customer service. Room nice and clean. Very good location.
Verified review

6/10 Good

Room was dated and air conditioner was super noisy. Bathroom sink did not drain properly. Pool was ok and had been retrofitted with a liner that was damaged. Hotel was kept fairly clean. Great location, staff was friendly and helpful. Breakfast had Mexican and western cuisine.
Verified review

10/10 Exceptional

Excellent customer service
Verified review

10/10 Exceptional

Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!
Verified review

4/10 Fair

We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Verified review

6/10 Good

Bad front desk customer service

Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Verified review

8/10 Very good

Generally, everything is fine.
Verified review

10/10 Exceptional

Good hotel
Verified review

10/10 Exceptional

Its the perfect hotel to stay at a great price. Free breakfast and coffee every morning. Perfect location
Verified review

10/10 Exceptional

Todo excelente
Verified review

8/10 Very good

Excelente hotel
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

I love the place and will come back to stay
Verified review

8/10 Very good

Nice
Verified review

10/10 Exceptional

Went down for the Mazatlán Carnaval 2024, great hotel and safe,
Verified review

10/10 Exceptional

Real nice ando cozy
Verified review

10/10 Exceptional

I was there 12 hrs total everyone was nice
Verified review

10/10 Exceptional

Great customer service
Verified review

8/10 Very good

Nice
Verified review

8/10 Very good

It was good we only used for one night