City Express by Marriott Mazatlán

Property class: 3
Hotel with outdoor pool, near La Gran Plaza Mall

Choose dates to view prices

City Express by Marriott Mazatlán puts you just a 5-minute drive from The Mazatlan Malecón and La Gran Plaza Mall. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Mazatlán Letters and Mazatlán Aquarium are within a short drive. Fellow travelers say great things about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness center
  • Room service
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $60
$71 total
includes taxes & fees
Sep 21 - Sep 22

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a window with a view of buildings.

Room, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a phone, and a window with a city view.

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a wardrobe, a mirror, a television, and an air conditioning unit.

Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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9.4 out of 10, Exceptional, 2,635 reviews
The price is $52
$62 total
includes taxes & fees
Sep 20 - Sep 21
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About the neighborhood

Map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110

What's nearby

  • El Cid Country Club Golf Course - 10 min walk - 0.9 km
  • La Gran Plaza Mall - 12 min walk - 1.1 km
  • The Mazatlan Malecón - 17 min walk - 1.5 km
  • Mazatlán Letters - 17 min walk - 1.5 km
  • Teodoro Mariscal Stadium - 4 min drive - 1.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 27 min drive

Restaurants

  • ‪julia y mayel - ‬3 min walk
  • ‪Tacos Wicho - ‬5 min walk
  • ‪Mariscos Omar - ‬10 min walk
  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Taco Macho - ‬8 min walk

About this property

City Express by Marriott Mazatlán

  • City Express by Marriott Mazatlán puts you just a 5-minute drive from The Mazatlan Malecón and La Gran Plaza Mall. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Mazatlán Letters and Mazatlán Aquarium are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 110 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–10:30 AM
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Fitness center
  • An outdoor pool
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Fees & policies

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

City Express Mazatlán

City Express Mazatlán Hotel

City Express Mazatlan Hotel Mazatlan

City Express Mazatlán Hotel Mazatlan

City Express Mazatlán Mazatlan

Frequently asked questions

Does City Express by Marriott Mazatlán offer free cancellation for a full refund?

Yes, City Express by Marriott Mazatlán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express by Marriott Mazatlán?

Yes, there's an outdoor pool.

Are pets allowed at City Express by Marriott Mazatlán?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Express by Marriott Mazatlán?

Yes, there's free self parking.

What are the check-in and check-out times at City Express by Marriott Mazatlán?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.

Is there an onsite casino at City Express by Marriott Mazatlán?

No, this hotel doesn't have a casino, but MonteCarlo Casino (17-min walk) and Casino del Rey (3-min drive) are both nearby.

What is there to do at City Express by Marriott Mazatlán and nearby?

City Express by Marriott Mazatlán has an outdoor pool and a fitness center, as well as a garden.

What's the area around City Express by Marriott Mazatlán like?

City Express by Marriott Mazatlán is a short 20-minute walk from The Mazatlan Malecón and 16 minutes' walk from El Cid Country Club Golf Course.

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Reviews

City Express by Marriott Mazatlán Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.4

Property conditions & facilities

Popular mentions

Room
Breakfast
Service staff
Location
Cleanliness
Coffee
Bed

Reviews

Verified review

10/10 Exceptional

Clean room, Excelent staff, close to restaurantes.
Verified review

10/10 Exceptional

The price was very good. It seemed further away from the airport than expected. Breakfast was good. This is an older property and not luxurious but I was glad I booked.
Verified review

10/10 Exceptional

we will be back

the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi
Verified review

6/10 Good

Room was dated and air conditioner was super noisy. Bathroom sink did not drain properly. Pool was ok and had been retrofitted with a liner that was damaged. Hotel was kept fairly clean. Great location, staff was friendly and helpful. Breakfast had Mexican and western cuisine.
Verified review

8/10 Very good

Good customer service. Room nice and clean. Very good location.
Verified review

10/10 Exceptional

Excellent customer service
Verified review

10/10 Exceptional

Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!
Verified review

4/10 Fair

We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Verified review

6/10 Good

Bad front desk customer service

Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Verified review

8/10 Very good

Generally, everything is fine.
Verified review

10/10 Exceptional

Good hotel
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Its the perfect hotel to stay at a great price. Free breakfast and coffee every morning. Perfect location
Verified review

8/10 Very good

Excelente hotel
Verified review

10/10 Exceptional

Excelente
Verified review

8/10 Very good

Nice
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

I love the place and will come back to stay
Verified review

10/10 Exceptional

Went down for the Mazatlán Carnaval 2024, great hotel and safe,
Verified review

10/10 Exceptional

Real nice ando cozy
Verified review

10/10 Exceptional

I was there 12 hrs total everyone was nice
Verified review

10/10 Exceptional

Great customer service
Verified review

8/10 Very good

Nice
Verified review

8/10 Very good

Ok
Verified review

8/10 Very good

It was good we only used for one night