I spent 11 days at the resort and was thoroughly impressed by the customer service, attentiveness, cleanliness, and overall resort performance. In particular, there were several people that went above and beyond to include Sabina and Catherine in the dining hall; bartender Paul and multiple other drink servers; and managers Mercer and Defence. I was also impressed with the Spa, in so much I had four spa services. Although the spa is somewhat small for a resort this size, that didn’t take away from the professionalism and expert services demonstrated by Berniece (I believe that’s her name) and Vivian. A major observation I have is that I strongly encourage management to have hand sanitizer accessible for employees and guest throughout the resort specifically in the dining hall, and where food is served for obvious hygienic reasons.
