Krystal Grand Puerto Vallarta All Inclusive

Puerto Vallarta beachfront hotel with spa and beach bar

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Where to?

Dates

November 2025

1

December 2025

4 restaurants, breakfast, lunch served; local and international cuisine

Overlooking the ocean, Krystal Grand Puerto Vallarta All Inclusive offers a haven for relaxation. Unwind with beachfront dining, unwind at one of the 4 outdoor pools or indoor pool and enjoy shopping on site. With reflexology treatments and kids' meals available, this hotel caters to all ages.

Good

Popular amenities

Connecting rooms available
Bar
Childcare
Parking available
Spa

Main amenities (12)

Daily housekeeping
On the beach
4 restaurants and 2 bars/lounges
Full-service spa
4 outdoor pools and indoor pool
Free children's club
Free supervised childcare
24-hour fitness center
Free beach cabanas
Free beach club on site
Beach umbrellas
Beach sun loungers

For families (6)

Babysitting services
Children's pool
Children's club (free)
Playground on site
Connecting/adjoining rooms available
Premium TV channels

$326 total

includes taxes & fees

Nov 14 - Nov 15

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

1 bed

2 beds

Showing 12 of 12 rooms

Deluxe Resort View Double

Excellent

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

40 sq m
Resort view
Sleeps 4
2 Double Beds

Deluxe Resort View King

Excellent

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

40 sq m
Resort view
Sleeps 2
1 King Bed

Deluxe Partial Ocean View King

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

40 sq m
Partial sea view
Sleeps 2
1 King Bed

Deluxe Partial Ocean view Double

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

40 sq m
Partial ocean view
Sleeps 4
2 Double Beds

Deluxe Ocean View King

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

40 sq m
Sea view
Sleeps 2
1 King Bed

Deluxe Ocean View Double

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

40 sq m
Sea view
Sleeps 4
2 Double Beds

Jr. Suite Balcony King

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

50 sq m
Partial ocean view
Sleeps 2
1 King Bed

Jr. Suite Balcony Double

Excellent

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

50 sq m
Partial ocean view
Sleeps 4
2 Double Beds

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Jacuzzi Double

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

50 sq m
Partial ocean view
Sleeps 3
2 Double Beds

Jr. Suite Jacuzzi King

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

50 sq m
Partial ocean view
Sleeps 2
1 King Bed

Jr. Suite Hacienda King

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

43 sq m
Sleeps 2
1 King Bed

Jr. Suite Hacienda Double

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

LED TV

Blackout drapes/curtains

Ceiling fan

Hair dryer

40 sq m
Sleeps 3
2 Queen Beds

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Pool
Free breakfast
Spa
Free parking

$306 total

includes taxes & fees

Nov 17 - Nov 18

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About the neighborhood

136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

Cathedral of Our Lady of Guadalupe - 19 min walk - 1.6 km
International Convention Center - 6 min drive - 5.8 km
Vista Vallarta Club de Golf - 7 min drive - 2.7 km
Cruise Ship Terminal - 9 min drive - 11.1 km
Malecon - 16 min drive - 16.1 km

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

‪Fat Tony's Pizza - ‬5 min drive
‪El Cochiloco - ‬5 min drive
‪La Pizza House - ‬5 min drive
‪La Tienda Grande - ‬5 min drive
‪Micheladas Botaneras Ixtapa - ‬6 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

At Krystal Grand Puerto Vallarta All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 15-minute drive of Cruise Ship Terminal. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Sea Fire, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a beach bar. Fellow travelers love the helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

Hotel size

- 451 rooms

Arriving/Leaving

- Check-in time starts at 4:00 PM
- Minimum check-in age: 18
- Check-out time is 11:00 AM

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)
- Babysitting
- Free supervised childcare
- Free children's club

Pets

- No pets or service animals allowed

Internet

- Free WiFi in rooms (speed: 25+ Mbps)

Parking

- Covered onsite valet parking (MXN 55 per night; includes in/out privileges)

Other information

- Designated smoking areas (fines apply)

Property amenities

Food and drink

4 restaurants
2 bars/lounges
Beach bar
Coffee shop
Snack bar/deli

Traveling with children

Free children's club
Children's pool
Playground
Free supervised childcare/activities
Children's menu
Children's games
Toys
Beach toys
Art supplies
Children's books

What to do

On the beach
Free beach club
Beach volleyball
Shopping

Working away

Business center
7 meeting rooms
Computer station
Coworking spaces
Conference center (11141 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Romance packages

Facilities

ATM/banking
Garden
Communal living room
24-hour fitness center
4 outdoor pools
An indoor pool
Arcade/game room
Full-service spa
Massage/treatment rooms

Accessibility

Elevator
Elevator door width (inches): 40
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 40
Wheelchairs available on site
Lever door handles
Well-lit path to entrance

Room amenities

Be entertained

32-inch LED TV
Premium cable channels

Home comfort

Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Slippers
Children's slippers
Iron/ironing board
Window screens

Sleep well

Blackout drapes/curtains
Turndown service
Bed sheets provided

What to enjoy

Balcony

Freshen up

Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Laptop-friendly workspace
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers

Food and drink

Chef
Free bottled water
Highchair

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sea Fire - This beachfront buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Le Délice - Overlooking the garden, this restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Il Formaggio - This beach restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Fogo - Overlooking the garden, this restaurant specializes in Brazilian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

O' West - This poolside bar specializes in local and international cuisine and serves lunch only. Open daily.

Fees & policies

Children & extra beds

In-room babysitting is available for an extra charge

Parking

Covered valet parking costs MXN 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Altitud Vallarta AIl Inclusive

Krystal Altitude Vallarta AIl Inclusive

Krystal Grand Altitude Pto. Vallarta AI

Krystal Grand Puerto Vallarta All Inclusive Hotel

Krystal Grand Altitude Puerto Vallarta AIl Inclusive

Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive offer free cancellation for a full refund?

Yes, Krystal Grand Puerto Vallarta All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Grand Puerto Vallarta All Inclusive?

Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Krystal Grand Puerto Vallarta All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Krystal Grand Puerto Vallarta All Inclusive?

Yes. Valet parking costs MXN 55 per night.

What are the check-in and check-out times at Krystal Grand Puerto Vallarta All Inclusive?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Krystal Grand Puerto Vallarta All Inclusive?

No, this hotel doesn't have a casino, but Winclub Casino Platinum (10-min drive) and Casino Life The Marine Core Vallarta (10-min drive) are both nearby.

What is there to do at Krystal Grand Puerto Vallarta All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Grand Puerto Vallarta All Inclusive also has 2 bars, an indoor pool, and a 24-hour fitness center, as well as an arcade and a garden.

Are there restaurants at or near Krystal Grand Puerto Vallarta All Inclusive?

Yes, there are 4 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views.

Does Krystal Grand Puerto Vallarta All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Krystal Grand Puerto Vallarta All Inclusive like?

Krystal Grand Puerto Vallarta All Inclusive is located a short 19-minute walk from Go Karts.

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Krystal Grand Puerto Vallarta All Inclusive Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Food

Service staff

Room

Buffets

Restaurant

Drinks

Entertainment

Booking

Water

Beach

6/10 Good

Jul 5, 2025

Ok hotel

Bernard J, 7-night trip

10/10 Exceptional

Apr 16, 2025

Still excellent best location

Mitra, 7-night trip

8/10 Very good

Jan 25, 2025

Food was great great service from bartenders.

Leonard, 7-night trip

10/10 Exceptional

Mar 1, 2025

Good hotel, staff very friendly. Touch up renovation would be great, but for the price - it’s a great option.

Ievgen, 7-night trip

10/10 Exceptional

Sep 25, 2024

I really like it there

humberto, 3-night trip

8/10 Very good

Oct 15, 2024

I loved the hacienda for adults only

ruby, 4-night trip

8/10 Very good

Jun 30, 2025

Krystal Grand Stay

There was a problem with the air conditioning and ceiling fan the first few days. They had to come out 3 or 4 times to fix it. I believe that it was somehow connected to the patio door because after they fixed it, I wasn't able to open the door; therefore, unable to actually sit out on the patio; which was too bad because it was a beautiful view and I was only able to appreciate it with the door closed. There was also an odor in the restroom maybe the first couple of days that seemed to dissipate after that. Otherwise, enjoyed my stay.

4-night trip

8/10 Very good

May 14, 2025

Nice Stay For a 4 Day Trip

Nice place to stay in! It wasn’t too crowded when we stayed in the month of May. You have access to Krystal Grand and Hacienda which is a nice plus as Krystal Grand is more family friendly and Hacienda is for adults and more quieter. The food was not bad but could improve. You also have to make a reservation for the restaurants for the dinner option but if you don’t make it on time you are out of luck. We managed to get one on our last night only after talking to reception. You also have to pay a fee for room service. The staff were very friendly and always helpful. No complaints on that. Overall it was a very nice experience.

Heriberto, 3-night trip

10/10 Exceptional

Feb 2, 2025

Good

Nieves, 3-night trip

6/10 Good

Jun 26, 2025

The customer service in the buffet restaurant was excellent and the seafood they served at Jalavera restaurant was delicious. That's really the only thing nice about this property. What I don't like is the room I stayed at, it smells musty, earthy and damp. I know, there's mold in my room. It rained during my stay and it flooded the inside of the room where the door of the balcony area. Part of my blanket got soaked and was wet and I called front desk for a new one, but no one came to replace it, so that night I slept without a blanket. The pictures here on expedia is very different from the what the actual room looks like so beware.

Kimberly, 2-night trip

10/10 Exceptional

Nov 6, 2024

Staff at this resort were very friendly and provide awesome services. Transportation was easy accessible with their taxis. Getting to the city was fun & easy. We actually rented uber to get to the city. They had multiple restaurants & souvenirs shops. Just overall a great & memorable experience at this resort.

Dianne, 5-night trip

2/10 Poor

Dec 15, 2024

I don’t suggest this place at all. Worst experience in puerto Vallarta. Only reason we stayed was we were attending a wedding here.

Victoria, 6-night trip

10/10 Exceptional

Apr 7, 2024

Really enjoyed!

Stayed for 3 nights. Our room was spacious and comfortable. The pools were warm and the food was plentiful and delicious. Staff were amazingly helpful. I will return.

Julie, 3-night trip

10/10 Exceptional

Jun 7, 2024

The shampoo & shower gel were cheap

Maria, 4-night trip

6/10 Good

Dec 12, 2024

It was Okay’ only. Front desk agent was not very cooperative or helpful. Rooms were not family friendly as there was no door in the restroom and shower. Broken AC since the room temperature never went below 28 degree Celsius during our 5 days stay. All inclusive food and beverages were too mediocre and repetitive. Only the good thing about this Resort is it’s right to next to the beach. Thats it !

Sunil, 5-night trip

4/10 Fair

Nov 5, 2024

Not enough staff

Virginia, 5-night trip

4/10 Fair

Dec 1, 2024

Service is slow, they forget you ask for basic things such as towel in the room, hair dryer had to ask 3 different days and they always said it was coming and never arrived, not sure if they are understaff but for the amount of money they change you can find way better options

Francisco, 3-night trip

10/10 Exceptional

Nov 12, 2024

0

MAYRA SANCHEZ, 3-night trip

4/10 Fair

Dec 17, 2024

The first room we received had black mold on the ceiling. They couldn’t switch our room till 2 days later and even the upgraded room was very dirty. Mold on ceiling torn blanket and broken mirror in bathroom. I would not recommend this hotel to anyone.

Tali, 7-night trip

6/10 Good

Dec 3, 2023

The outdoor daytime snack bars where very disappointing, poorly organized and food was ice cold rare hamburgers and hotdogs.

Ian Michael, 7-night trip

8/10 Very good

Mar 6, 2024

Reception staff weren’t very accommodating. Some didn’t have necessary language skills. Staff overall weren’t very friendly with the exception of Daniel and Carlos beach wait staff, and Luis buffet wait staff. They get 5 stars.

Tammy, 6-night trip

6/10 Good

Feb 24, 2024

The pools were great, the food at the restaurants was good. The food at the buffet was below average, there were long lines and they seemed disorganized. They also frequently ran out of certain dishes. The staff were friendly but you could only ever get 1 drink and almost no service at the pool. They didn't bring us enough towels for the room and getting towels for the pool was difficult. There were not enough chairs at the pool and they sporadically enforced the chair- saving rule.

Robert, 6-night trip

6/10 Good

Apr 4, 2024

Underwhelming stay. Staff were very unfriendly and unwelcoming, they seemed very annoyed by guests. It was unusual compared to other experiences I have had in Mexico. The other guests we spoke to also said they felt unwanted by the staff. The restaurants were challenging to get in for dinner and when we did finally get in the food was not great when we did get in. Wifi did not work during our stay. Our toilet would not flush the last day we were there. I wouldn’t recommend or stay here again.

Jeannette, 4-night trip

10/10 Exceptional

Mar 4, 2025

the room as absolutely filthy and not cleaned. Mold everywhere. Can’t get proper change of towels or bedding. They limit your restock of water, even with a medical condition involving a Cpap. My husband and 5 year old where sick and to avoid spreading, they wanted to stay in room. We weren’t allowed to bring food to them and the option was $150 peso charge room service. My 5 year old wasn’t allowed to sit outside without shoes on, but a lady with a see through coverup wearing only a thread of a thong and barely covered nipples was allowed to sit and eat. The hallways were never cleaned and were absolutely disgusting. My husband ended up with mold infection in his lungs and sick. My son noticed an ear plug on the ground in the hallway and after 6 days, still was there. The room wrecked of mold and curtains had visible mold on them.

Allison, 7-night trip

8/10 Very good

Apr 9, 2024

Wedding weekend in PVR

We were upgraded to a suite with a pool. The room was wonderful, great location and the pool was fantastic. Overall the room was great, but could definitely use some TLC and updates. The air conditioning in our room was VERY loud. It was near the pool so was loud outside, but that didn't bother us at all. We enjoyed the music and hustle and bustle. The CG pools are filled with families and kids. The 5th floor pool is party central and the Hacienda pool was beautiful and adult only. The food was decent. Similar to a cruise. The drinks were plentiful but until you asked for alcohol in the drink, they were more virgin like. The beach was incredible. Lots of chairs and umbrellas, the water was so clear, and the sand was raked every morning. We would go back knowing that the experience is like a cruise ship on land!

Nancy, 5-night trip