Nestled in the heart of Richlands Area, Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel offers a warm welcome with a breakfast buffet and laundry facilities. Unwind in the spa tub, get energized at the gym or dive into the indoor pool.
Museum of the Middle Appalachians - 58 min drive - 50.5 km
Getting around
Abingdon, VA (VJI-Virginia Highlands) - 58 min drive
Tri-Cities, TN (TRI-Tri-Cities Regional) - 87 min drive
Restaurants
Bellacino's Pizza & Grinders - 4 min drive
McDonald's - 9 min drive
Taco Bell - 6 min walk
Cuz's Uptown Barbeque - 5 min drive
Wendy's - 9 min drive
About this property
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG is a great choice for a stay in Pounding Mill. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
63 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Working away
Meeting rooms
Services
24-hour front desk
Laundry facilities
Facilities
ATM/banking
Fitness center
An indoor pool
Accessibility
Braille/raised signage
Assistive listening devices available
Room amenities
Be entertained
LED television
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Renovations and closures
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
Hot tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 11 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG
Frequently asked questions
Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 30.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG and nearby?
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG has an indoor pool and a fitness center.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
9.2
Staff & service
9.0
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast was consistently delicious and the staff were friendly and attentive. (24 reviews)
The pool was clean, fun, and a great place for kids to swim. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Toilet
Location
Shower
Bed
Internet
Bathroom
Reviews
10/10 Exceptional
Jul 19, 2025
Great stay
This motel is clean and centrally located. All the staff were great!
Robin
Robin, 2-night trip
10/10 Exceptional
Jun 1, 2025
Nice Hotel
Angel
Angel, 1-night trip
8/10 Very good
Jun 24, 2025
Its a nice hotel, needs to be updated some
Karen
Karen, 2-night trip
10/10 Exceptional
Jun 13, 2025
What a great hotel should be. Clean, comfortable, excellent service. Cookies and snacks in the evening. A great breakfast. No complaints.
Thomas
Thomas, 1-night trip
10/10 Exceptional
Jun 28, 2025
Claypool Hill
The staff is always friendly and helpful. The motel is clean. the toilet does continue to run slightly but I forgot to tell them.
John
John, 2-night trip
10/10 Exceptional
May 11, 2025
Staff friendly and helpful, the hair dryer was missing from my room and they brought me a replacement in less than 5 minutes—awesome customer service!
Clean, safe, quiet, comfortable hotel!
Robin
Robin, 3-night trip
6/10 Good
May 25, 2025
The pool area needs some repairs. Overall our stay was okay.
Melonie
Melonie, 1-night trip
10/10 Exceptional
Apr 1, 2025
It was a very nice clean hotel and friendly staff. Thank you for a wonderful day.
Stacy
Stacy, 1-night trip
6/10 Good
Aug 3, 2025
The staff was the best part of this hotel.
All of the employees provided true southern hospitality. My complaint was that there were a large number of children there with sports teams, and they were loud! The rooms didn’t have enough sound attenuation to compensate for all the kids running and yelling up and down the hall.
Carlton
Carlton, 2-night trip
10/10 Exceptional
Dec 11, 2024
I like the fact that the area has a nice hotel option like Holiday Inn Express.
Jim
Jim, 2-night trip
10/10 Exceptional
Oct 30, 2024
Have stayed here many times, great place friendly staff
Aaron
Aaron, 2-night trip
10/10 Exceptional
Mar 14, 2025
Good nights stay
Very comfortable and clean, reception was excellent
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
May 12, 2025
Stayed for the pool and hot tub, and the free breakfast. All was fine, the breakfast was great. The door to our room wouldn't open normally, but the lady at the front desk knew right away what to do. It was pretty quiet. Kids loved swimming, and the beds were clean and comfy.
Brandon
Brandon, 1-night trip
10/10 Exceptional
May 6, 2025
Great place to stay.
The folks arr always very helpful and friendly. The hotel is always clean. Breakfast is good also. The lady that worked the breakfast on Saturday was very pleasant. She hustled are break so well. She never stopped except to ask each of us if everything was OK. I wish i had employees like her when I had my business. We have stayed there several times and the employees and amenities keep us coming back.
John
John, 3-night trip
2/10 Poor
Apr 30, 2025
They did not have a room for me and I had to stay at a comfort inn in Bluefield with no TV, coffee, or toilet paper
David
David, 1-night trip
10/10 Exceptional
Jul 9, 2024
Enjoyed the breakfast.
mike
mike, 4-night trip
8/10 Very good
Jul 5, 2025
I was not happy
Heather
Heather, 1-night trip
6/10 Good
Jun 26, 2025
The pool and hot tub were closed. I was given conflicting stories why. Front desk said hot tub needed parts. Maintenance guy said cleaning. If cleaning why would you clean during open hours and not closed hours. There 2 days never got to get in and I picked this hotel for the pool and hot tub. Very annoyed at this.
Karen
Karen, 2-night trip
6/10 Good
Jan 31, 2025
It was clean and the staff was kind but the area had limited dining and we had to ask twice for receipts
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Sep 26, 2024
Safe and convenient place
Yasuhiro
Yasuhiro, 2-night trip
10/10 Exceptional
Feb 14, 2023
Very friendly staff and the hotel was very clean
Becky
Becky, 3-night trip
10/10 Exceptional
Sep 15, 2024
We have stayed at this location several times. Area is very safe, some food and shopping are nearby. Breakfast is always good.
William
William, 1-night trip
8/10 Very good
Oct 4, 2024
During Helene storm and the staff was amazing thru all the troubles.
I will definitely stay again in the future
Michael
Michael, 2-night trip
10/10 Exceptional
Aug 21, 2024
Richmond hill.
Clean, comfortable, convenient to everything i needed.