Hotel Santa Cruz

Property class: 3
Hotel with restaurant, near Costa Verde

Choose dates to view prices

When you stay at Hotel Santa Cruz, you'll be just a 5-minute drive from John F. Kennedy Park and Larcomar Shopping Center. For a bite to eat, guests can check out La Plazoleta, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room | Down comforters, memory foam beds, in-room safe, WiFi (free)

Classic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Twin Room

Classic Twin Room | Down comforters, memory foam beds, in-room safe, WiFi (free)

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Twin Room

Down comforters, memory foam beds, in-room safe, WiFi (free)

Classic Twin Room

  • 17 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Matrimonial

Down comforters, memory foam beds, in-room safe, WiFi (free)

Standard Matrimonial

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Single classic

Down comforters, memory foam beds, in-room safe, WiFi (free)

Single classic

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

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About the neighborhood

Map
Av santa Cruz 1347, miraflores, Lima, Lima, 15074

What's nearby

  • Malecón de Miraflores - 5 min walk - 0.5 km
  • Costa Verde - 7 min walk - 0.6 km
  • Costa Verde Beach - 7 min walk - 0.6 km
  • Miraflores Central Park - 19 min walk - 1.6 km
  • John F. Kennedy Park - 19 min walk - 1.6 km

Getting around

  • Jorge Chávez Intl. Airport (LIM) - 35 min drive
  • Santa Clara Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Señorío de Sulco - ‬7 min walk
  • ‪La Red - ‬2 min walk
  • ‪Atelier De Pizza - ‬7 min walk
  • ‪Neira Café Lab - ‬4 min walk
  • ‪Café de Lima - ‬6 min walk

About this property

Hotel Santa Cruz

  • When you stay at Hotel Santa Cruz, you'll be just a 5-minute drive from John F. Kennedy Park and Larcomar Shopping Center. For a bite to eat, guests can check out La Plazoleta, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

At a glance

Hotel size

    • 90 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Plazoleta - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 180 per room (roundtrip)

Children & extra beds

  • Rollaway beds are available for PEN 30.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property Registration Number 20507715479

Also known as

Hotel Santa Cruz Lima

Santa Cruz Lima

Hotel Santa Cruz Lima

Hotel Santa Cruz Hotel

Hotel Santa Cruz Hotel Lima

Frequently asked questions

Does Hotel Santa Cruz offer free cancellation for a full refund?

Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Cruz?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Cruz?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Santa Cruz?

Yes, an airport shuttle is available. The charge is PEN 180 per room roundtrip.

What are the check-in and check-out times at Hotel Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Santa Cruz?

No, this hotel doesn't have a casino, but Casino Golden Palace (5-min drive) is nearby.

What is there to do at Hotel Santa Cruz and nearby?

Recommended spots to visit include Costa Verde (8-min walk) and Huaca Pucllana Ruins (0.9 mi), along with John F. Kennedy Park (1 mi) and Miraflores Central Park (1.1 mi).

Are there restaurants at or near Hotel Santa Cruz?

Yes, La Plazoleta offers international cuisine.

What's the area around Hotel Santa Cruz like?

Hotel Santa Cruz is a short 19-minute walk from John F. Kennedy Park and 5 minutes' walk from Malecón de Miraflores.

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Reviews

Hotel Santa Cruz Reviews

7.2

Good

7.8

Cleanliness

8.2

Location

7.6

Staff & service

7.2

Property conditions & facilities

Popular mentions

Service staff
Breakfast
Location
Lobby
Room

Reviews

Verified review

8/10 Very good

Rooms where ok. Internet not working in bedrooms. Staff are friendly. Location is good. Could have a bit more variety from one day to the other.
Verified review

10/10 Exceptional

Great location
Verified review

8/10 Very good

Good hotel
Verified review

10/10 Exceptional

The neighborhood is great
Verified review

10/10 Exceptional

My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Verified review

4/10 Fair

Cheap price, but you can do better. Rooms are tired (peeling flooring, curtains don’t fully close), very noisy (including construction type work) and bad breakfast.
Verified review

4/10 Fair

The sheets don’t fit the beds, towels old. Breakfast was not included.
Verified review

4/10 Fair

Paper this wall, you hear everything next door including toilet activities. Not hot water. No extra blankets. Old run down facility.
Verified review

2/10 Poor

Beware if you plan to book this hotel

We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
Verified review

2/10 Poor

Go to another hotel, do not waste your money

Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
rusty fridge
Broken curtain
Verified review

2/10 Poor

Horrible En todo aspecto.

Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
Verified review

10/10 Exceptional

Vert good service
Verified review

6/10 Good

Lo que me gusto fue su ubicación ya que esta cerca de restaurantes y comercios, No me gusto sus camas, al acostarme me undí en el colchón, muy viejito al parecer, y a una amiga en su baño tenia sangre en la tasa, la tuvieron que cambiar de habitación. El servicio del bar muy bueno, el barman muy atento preparo deliciosos tragos
Verified review

8/10 Very good

O hotel tem boa localização, bem próximo ao calçadão de Miraflores, onde pode-se fazer uma gostosa caminhada com o visual do Pacífico. Há uma boa área comercial próxima ao hotel e acesso a linhas de ônibus urbanos.
Verified review

4/10 Fair

The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
Verified review

6/10 Good

Mejorar Limpieza en la habitación Ruidos se filtran las habitaciones de los demas huéspedes a toda hora. Maltrato del personal a los clientes. Ver cuaderno de reclamos.
Verified review

4/10 Fair

Cheap hotel in a good location

This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
Verified review

10/10 Exceptional

Chambre pas insonorisée. On entend tout.
Verified review

8/10 Very good

The staff are outstanding - always there to help! A five star staff!
Verified review

8/10 Very good

Staff was awesome!
Verified review

8/10 Very good

Staff is excellent! Very helpful and friendly.
Verified review

10/10 Exceptional

Location, and personnel very friendly.
Verified review

8/10 Very good

Friendly Lima

Two days in Lima in a safer friendly district of Mira Flores . Staff were friendly & helpful. I’d recommend this hotel. Breakfast was ok , walking distance to good restaurants , movies & the beach . Between 3-4 stars.
Verified review

2/10 Poor

.
Verified review

8/10 Very good

Good