No hot water, unable to select channels on the TV, pillows were terrible, breakfast was lacking. Soft drink spill in the elevator that had been there awhile—floor half wet and sticky.
The shower water assembly was loose and didn’t function well at all. When I raised the water diverter, the spout and shutoff valve came out from the wall. Been like this for a while—poor maintenance. The shutoff valve was turned off so tightly, I thought it would snap when I used a lot of strength to turn it on.
When I mentioned the TV channel selection issue, I was told I had to follow a certain process but there were no instructions and we were not informed of the process requirement at checkin.
When I asked the staff about the hot water issue this morning, she stated she had just learned of it and had a call-in to maintenance but no response yet. Several clients complained.
I complained the night I arrived; people do shower at night.
A terrible stay overall. Lots of highway noise throughout the night.
Won’t ever stay there again.