Located on Malecon, Hotel Imperial offers a warm welcome with laundry facilities and in-room WiFi. Savor local flavors at the restaurant or unwind with a drink at the bar. With helpful 24-hour front desk staff, this hotel near Zocalo is perfect for those who want to explore Veracruz Harbour.
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700
What's nearby
Zócalo - 1 min walk - 0.1 km
Veracruz Cathedral - 2 min walk - 0.2 km
Veracruz Harbour - 3 min walk - 0.3 km
Malecón de Veracruz - 5 min walk - 0.5 km
Naval Historical Museum - 7 min walk - 0.6 km
Getting around
General Heriberto Jara Intl. Airport (VER) - 28 min drive
Veracruz Central Station - 8 min walk
Restaurants
Los Portales de Veracruz - 1 min walk
Restaurant Bar Regis - 1 min walk
Bar El Estribo - 1 min walk
Gran Café del Portal - 1 min walk
El Alba Fuente De Sodas - 1 min walk
About this property
Hotel Imperial
When you stay at Hotel Imperial, you'll be just a 5-minute drive from Veracruz Harbour and Veracruz Aquarium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. This Colonial hotel is also within a short drive of Plaza Las Americas Shopping Mall and World Trade Center Veracruz.
At a glance
DONE
Hotel size
37 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 1794
Safe-deposit box at front desk
An outdoor pool
Banquet hall
Reception hall
Colonial architecture
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz
Frequently asked questions
Is there a pool at Hotel Imperial?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Imperial?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Imperial?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Imperial?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Imperial?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (10-min drive) and Big Bola Casino (11-min drive) are both nearby.
What is there to do at Hotel Imperial and nearby?
Hotel Imperial has an outdoor pool.
Are there restaurants at or near Hotel Imperial?
Yes, there's an onsite restaurant.
What's the area around Hotel Imperial like?
Hotel Imperial is in Malecon, a short 8-minute walk from Veracruz Central Station and 3 minutes' walk from Veracruz Harbour.
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Reviews
Hotel Imperial Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.2
Location
7.4
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
4/10 Fair
Jan 21, 2026
No hot water, TVs didn't work, noisy until midnight every night, no internet, elevator didn't work for 3 days and we were on the third floor
This is a 330 year old building, and it really needs to be renovated. The staff were nice, and the rooms were clean. The location is excellent---right on the zocalo. It is not comfortable and is lacking in so many ways.
Andrew Glenn
Andrew Glenn, 10-night trip
Verified
10/10 Exceptional
Sep 28, 2025
We’re nice place will recommend
Francisco
Francisco, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Lovely staff
Hector
Hector, 4-night trip
Verified
10/10 Exceptional
Sep 4, 2025
People who work there are very polite and kind.
Jose Javier
Jose Javier, 4-night trip
Verified
10/10 Exceptional
May 28, 2025
Excelente
Josue
Josue, 1-night trip
Verified
10/10 Exceptional
Jul 1, 2025
EXCELENTE
CARLOS JOSE
CARLOS JOSE, 2-night trip
Verified
10/10 Exceptional
Mar 12, 2025
Excelente!
Angel
Angel, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2023
The place is very nice but is noise because the ubication, great place high recommended
Rey de jesus
Rey de jesus, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2024
Nice and quite
Raul Mendoza
Raul Mendoza, 1-night trip
Verified
10/10 Exceptional
Jul 31, 2025
I liked everything
Raymundo
Raymundo, 3-night trip
Verified
8/10 Very good
Nov 13, 2022
Wonderful, charming stay
Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 27, 2025
Parking was hard to find. I am lucky to speak Spanish because I had to ask around town to find the streets. I recommend to call the front desk upon arrival to ask for the parking address. Please advice people to find the “Registro Civil” building, when I searched the name and number of the street, Google maps and Waze showed 5 different spots.
Beatriz
Beatriz, 3-night trip
Verified
4/10 Fair
Feb 4, 2026
We choose a room with balcony according to the web side of expidia with the price expidia show then when try to get the room they say the price was wrong and they gives us a different room
Jaime
Jaime, 3-night trip
Verified
6/10 Good
Apr 20, 2025
Cleaning could be better.
JANETT
JANETT, 1-night trip
Verified
8/10 Very good
Dec 26, 2023
Everything great foo ok overall i well recommended .
Javier
Javier, 1-night trip
Verified
6/10 Good
Dec 6, 2024
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Yesenia
Yesenia, 4-night trip
Verified
10/10 Exceptional
May 29, 2025
Ok
Fabiola
Fabiola, 2-night trip
Verified
4/10 Fair
Dec 2, 2022
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities
Dionisio
Verified
2/10 Poor
Jun 19, 2024
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
oralia
oralia, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
La habitación me gustó todo muy limpio el hotel igual servicio en recepción todo bien
Gracias
Arturo
Arturo, 2-night trip
Verified
10/10 Exceptional
Feb 15, 2026
El cuarto super amplio limpio el personal muy profesional y prudentes
marlene
marlene, 2-night trip
Verified
6/10 Good
Feb 13, 2026
Mejoraría la habitación, las almohadas y sábanas tienen mal olor, agregado a olor a humedad. Por otra parte el pe
Gaby
Gaby, 3-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Buena respuesta del personal
Brenda
Brenda, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Buen trato, lugar seguro y cómodo
Marisol
Marisol, 1-night trip
Verified
4/10 Fair
Jan 31, 2026
Habitación con olor a guardado y a polvo, mal olor salía del lavabo, no había papel higiénico, el elevador muy lento, muchos ruidos de trabajadores por la noche. No ningún señalamiento del estacionamiento del hotel. Sábanas súper ásperas, se salía el agua del área de regadera y era un terrible regadero de agua en el baño.