ARCOTEL Kaiserwasser Vienna

Property class: 4
Family-friendly hotel with restaurant, connected to the convention center, near Ernst Happel Stadium

Choose dates to view prices

At ARCOTEL Kaiserwasser Vienna, you'll be within a 10-minute drive of St. Stephen's Cathedral and Vienna State Opera. Guests can visit the health club for a workout or grab a bite to eat at Restaurant UNO, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a sauna, and a snack bar/deli. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Kaisermuhlen-Vienna International Centre U-Bahn is 3 minutes and Donauinsel U-Bahn is 11 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
The current price is $101
$120 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room

A hotel room with a red bed, a desk, and a television.

Comfort Room

8.0 out of 10
Very good
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite

A modern hotel room with a large flat-screen TV, a sofa, a desk with a chair, a coat rack, and a large window with curtains.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables, a desk, a chair, a TV, and a window with curtains.

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite (Deluxe)

A hotel room with a bed, a green sofa, a small round table, a lamp, and a large mirror.

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A modern hotel room with a grey sofa, a small wooden table, a TV mounted on the wall, and a large window with sheer curtains.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room

A hotel room with a large bed, two bedside tables, a desk, a chair, a TV, and a window with curtains.

Superior Room

8.0 out of 10
Very good
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

Similar properties

An outdoor patio with a long wooden table surrounded by chairs, a covered seating area, and a modern building with large windows and a central staircase.
ARCOTEL Donauzentrum
Donaustadt
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 484 reviews
The price is $90
$103 total
includes taxes & fees
Nov 1 - Nov 2
ARCOTEL Donauzentrum
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About the neighborhood

Map
Wagramer Strasse 8, Vienna, Vienna, 1220

What's nearby

  • Vienna International Centre - 2 min walk - 0.2 km
  • United Nations Industrial Development Organization Headquarters - 3 min walk - 0.3 km
  • Danube Bike Path (Vienna) - 3 min walk - 0.3 km
  • International Atomic Energy Agency - 8 min walk - 0.7 km
  • Alte Donau - 8 min walk - 0.7 km

Getting around

  • Vienna International Airport (VIE) - 27 min drive
  • Handelskai Station - 4 min drive
  • Erzherzog-Karl Street Station - 4 min drive
  • Vienna Praterstern Station - 29 min walk
  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Donauinsel U-Bahn - 11 min walk
  • Alte Donau U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Krokodü Am Copa Beach - ‬9 min walk
  • ‪Flow Cafe - ‬7 min walk
  • ‪VIC Cafeteria - ‬11 min walk
  • ‪Rembetiko - ‬11 min walk
  • ‪Vital Lounge - ‬7 min walk

About this property

ARCOTEL Kaiserwasser Vienna

  • At ARCOTEL Kaiserwasser Vienna, you'll be within a 10-minute drive of St. Stephen's Cathedral and Vienna State Opera. Guests can visit the health club for a workout or grab a bite to eat at Restaurant UNO, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a sauna, and a snack bar/deli. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Kaisermuhlen-Vienna International Centre U-Bahn is 3 minutes and Donauinsel U-Bahn is 11 minutes.

At a glance

Hotel size

    • 282 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (EUR 22 per day)

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

ARCOTEL Kaiserwasser Vienna Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with a wide variety of options and high-quality food. (31 reviews)
  • The property offers ample parking with a nearby metro station and convenient access to the highway. (4 reviews)
  • The hotel restaurant offers a good selection of food and drinks for breakfast and evening meals, with some reviewers praising the quality of dishes like Wiener schnitzel. (6 reviews)
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Popular mentions

Room
Service staff
Location
Food
Breakfast
Airport
Subway
Restaurant
Bed
Parks

Reviews

Verified review

10/10 Exceptional

Such a great location, good breakfast and helpful staff.
Verified review

10/10 Exceptional

Clean spacious room. Excellent breakfast buffet
Verified review

10/10 Exceptional

The rooms are big and clean. The hotel staff was really nice. It is really convenient to be that close to the subway and walking distance from the river
Verified review

8/10 Very good

Clean room and many towels. Room temperature is also comfortable.
Verified review

10/10 Exceptional

Perfect location
Verified review

8/10 Very good

Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms.
Verified review

8/10 Very good

Convenient location and clean space.
Verified review

10/10 Exceptional

Vienna weekend

Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
Verified review

10/10 Exceptional

Room is relatively large compared with the price. There are many good transportation facilities and parks around the hotel.
Verified review

10/10 Exceptional

Close to the Vienna International Center

I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Verified review

8/10 Very good

Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro.
Verified review

10/10 Exceptional

One of the best Hotels that you can stay in Vienna. 200M from U1 Metro station and 2 stations by Metro to Westfield big shopping center. Very decent breakfast.
Verified review

8/10 Very good

Arcotel

The hotel was 20 mins from the airport by taxi and beside the U-bahn so accessibility was excellent. The staff were friendly and polite. The room was clean and comfortable, but a little bit dated. I would stay here again.
Verified review

10/10 Exceptional

Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again.
Verified review

10/10 Exceptional

Comfortable, Convenient, Exceptional Service

Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
Verified review

8/10 Very good

Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Verified review

8/10 Very good

A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Verified review

6/10 Good

The best thing about this property is its location, if you are going for businness at the VIC. This hotel is literally accross the street from the VIC and U station. The food was also very good. The cons were the dated carpeting and attendant stuffy smell. For the same price, I prefer staying at NH Danube City, which is a 3-minute walk from the VIC.
Verified review

10/10 Exceptional

Great stay, perfect location and kind staff

I loved my stay in this hotel alot, I went for business and the location is perfect and very close to the subways. Beside the staff are friendly and kind especially Georgina!!! I met her once but she was very welcoming and full of positive energy even though I wasnt in the mood to talk and laugh but because of her I forgot my tiredness and started to smile. The hotel should always hold this kind of staff!
Verified review

10/10 Exceptional

Excellently located for the Vienna International Centre (UN, etc.). The airlines bus from the airport stops right outside. Staff very friendly and helpful. Good breakfast in the restaurant. Evening meals in restaurant or bar are good too. Weiner schnitzel particularly good value. Only negative comment would be that one has to let water in bath/shower run for ages before it becomes hot. Relatively spacious rooms.
Verified review

8/10 Very good

This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again.
Verified review

4/10 Fair

Rooms were clean and comfortable. Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything. Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you. Door into the room had a stuck mechanism and had to be unlocked by staff at 2am.
Verified review

4/10 Fair

I have asked for an upgrade of my room, because I am a Gold Member, but they gave me the smallest room on the executive floor and empty room minibar. I complained to another clerk and have received a larger room (quite good one) and filled minibar. However, next day, the minibar has not been refilled. However, I again complained and have received a couple of free drinks. Also, I have left request to prepare my room after 11.30 am, but nothing has happen for two days. I am upset that such simple things have to be done without any complaints from myself!
Verified review

8/10 Very good

Very good hotel. However, one day they did not clean the room despite request as I left the room @ 09:45, there was no usb chargers in the walls and they were not able to find me a UK to EU electric plug.
Verified review

10/10 Exceptional

Everything was excellent. Breakfast selection was great. There was no room service during my stay though.