Pan Pacific Suzhou

Property class: 4.5
Luxury hotel in Suzhou with 4 restaurants and indoor pool

Choose dates to view prices

When you stay at Pan Pacific Suzhou, you'll be within a 10-minute drive of Shantang Street and Suzhou Museum. Guests can indulge in spa services, and 萃英园全日餐厅, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. This luxurious hotel also features an indoor pool, a fitness center, and an outdoor tennis court. Public transportation is just a short walk: Renminqiao South Station is 9 minutes and Nanmen Station is 10 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
$60
The current price is $70 total
includes taxes & fees
Nov 22 - Nov 23

Why we love this property

Work and play balance
Located in the city center, this hotel offers a business center and 11 meeting rooms. After work, guests can enjoy the sauna, steam room, or tennis court.
Dining delights
International cuisine served poolside, in gardens, or al fresco. Chinese delicacies available at another spot. The buffet breakfast starts days right.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, a chair, a nightstand, a wall-mounted lamp, a framed artwork, and a decorative vase with flowers.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin

A hotel room with two beds, a desk, a chair, and a view of the city.

Premier Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King

A hotel room with a large bed, bedside tables, a TV, and a mirror.

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

A hotel room with two beds, a nightstand, a lamp, a wardrobe, and a door leading to another room.

Deluxe Twin

9.2 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Balcony Suite

A hotel room with a large bed, a sofa, a TV, a desk, and a balcony with a view.

Premier Balcony Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Twin

A hotel room with a bed, a desk, a chair, a TV, and a view of traditional buildings.

Premier Balcony Twin

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Balcony King

A hotel room with a large window, a bed, a nightstand, a lamp, and a vase with flowers.

Premier Balcony King

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A hotel room with a bed, a desk, a chair, a lamp, a tent, and a stuffed llama.

Family Suite

  • Garden view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Two Bedrooms

A hotel room with two beds, a desk with a chair, a small table, and a view of greenery outside.

Family Two Bedrooms

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room

A hotel room with two beds, a desk with a fruit basket, a chair, a nightstand, and a wall-mounted lamp.

Family Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier View King

A hotel room with a large bed, a chair, a small table with fruit, and a view of a cityscape and traditional architecture.

Premier View King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive Suite

A modern hotel room with a large bed, a desk, a chair, a nightstand, a wall-mounted lamp, a framed artwork, and a decorative vase with flowers.

Two Bedroom Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Premier View Twin

A hotel room with two beds, a desk, chairs, a TV, and a city view.

Premier View Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family King Room

A hotel room with a large bed, a desk, and a chair. There are two bedside tables, each with a lamp. A window with curtains is visible, and a clock is on the wall.

Family King Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Grande

A hotel room with a large bed, a desk with a chair, a wardrobe, and a wall-mounted artwork.

Premier King Grande

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Pagoda Suite

A hotel room with a large bed, a bedside table, a TV, a window with a view of a pagoda, and a balcony.

Pagoda Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premier King

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Panmen Scenic Area - 1 min walk - 0.1 km
  • Suzhou City Moat - 5 min walk - 0.5 km
  • Classical Gardens of Suzhou - 17 min walk - 1.4 km
  • Suzhou Park - 3 min drive - 2.8 km
  • Master of the Nets Garden - 4 min drive - 2.8 km

Getting around

  • Wuxi (WUX-Shuofang) - 46 min drive
  • Suzhou Railway Station - 13 min drive
  • Suzhou New District Railway Tram Stop - 25 min drive
  • Suzhou North Railway Station - 28 min drive
  • Renminqiao South Station - 9 min walk
  • Nanmen Station - 10 min walk
  • Sanyuanfang Station - 18 min walk

Restaurants

  • ‪萃英园 Garden Brasserie - ‬10 min walk
  • ‪步道驿站茶馆 - ‬11 min walk
  • ‪青玉案 - ‬5 min walk
  • ‪85°C Bakery Café (85度C) - ‬8 min walk
  • ‪KFC (肯德基) - ‬15 min walk

About this property

Pan Pacific Suzhou

  • When you stay at Pan Pacific Suzhou, you'll be within a 10-minute drive of Shantang Street and Suzhou Museum. Guests can indulge in spa services, and 萃英园全日餐厅, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. This luxurious hotel also features an indoor pool, a fitness center, and an outdoor tennis court. Public transportation is just a short walk: Renminqiao South Station is 9 minutes and Nanmen Station is 10 minutes.

At a glance

Hotel size

    • 336 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (17 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • Children aged 6 and younger eat free breakfast

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage

Other information

    • Smoke-free property

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Reviews

Pan Pacific Suzhou Reviews

9.2

Wonderful

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel restaurants served high quality food for reasonable prices and were a highlight of the stay. (18 reviews)
  • The indoor pool was heated and had a lifeguard on duty, providing a safe and enjoyable experience. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Taxi
Location

Reviews

Verified review

10/10 Exceptional

My wife and I stayed four nights and really enjoyed it. The hotel is lovely - it has all the comfort and amenities of a 5-star hotel, with a Chinese touch. It is well-located to access all the sights in Suzhou and the water towns. There is a fantastic Italian restaurant above the lobby. It was so good we ate there every night!
Verified review

10/10 Exceptional

Great hotel with amazing grounds, helpful staff and central location for exploring Suzhou. Would absolutely recommend ! Breakfast was great as well
Verified review

10/10 Exceptional

Dolly provides the best service. thank you
Verified review

10/10 Exceptional

Incredible historic hotel!
Verified review

10/10 Exceptional

Very nice hotel, breakfast is excellent too
Verified review

10/10 Exceptional

Great location next to historic sites. Friendly staff and absolutely beautiful architecture
Verified review

4/10 Fair

Hotel was a great location and had convenient access to historical suzhou inner city. HOWEVER, I would highly caution and families traveling with young children to book here. Even though
Verified review

10/10 Exceptional

Really helpful and kind staff. Free breakfast buffet that had a gorgeous spread with food from Asian and Western cuisines. The property is magnificent, really embodying the hallmarks of Jiangnan architecture.
Verified review

10/10 Exceptional

Superior Hotel in Great location with great amenities
Verified review

8/10 Very good

Good services. Breakfast was great! We enjoyed our stayed.
Verified review

10/10 Exceptional

A very beautiful hotel. The scenery is the best. Love the trees and flowers. Close to pan men.
Verified review

10/10 Exceptional

Very good. Nice room and good breakfast
Verified review

10/10 Exceptional

Excellent breakfast buffet. Beautiful property. Clean and spacious room. The on-site noodle restaurant and cafe are good, too. Would definitely book again!
Verified review

10/10 Exceptional

The hotel is a replica of an ancient Suzhou villa and garden. It is a huge resort and offers many fun facilities. We visited the Han dynasty clothing experience center which lends one guest one free hour of Han dynasty ancient clothing to try out. That was a lot of fun and we shot many pics in the ancient garden. The manager was so nice and generous and offered 2 guests in our party of the same service. I heartily recommend this hotel.
Verified review

10/10 Exceptional

Next to a park, quieter, free and worth a lot.
Verified review

8/10 Very good

Clean room, helpful staff, and superb amenities!
Verified review

10/10 Exceptional

Breakfast variety was good but local breakfast items were the best. Room was clean and comfortable with a good hairdryer which is important for me. Staff were great and I enjoyed the history of Suzhou by the Manager and his knowledge is great. He gave a lot of exploration tips and I definitely need to go back Suzhou again to throughly enjoy the city
Verified review

10/10 Exceptional

I had a wonderful stay at Pan Pacific Suzhou. The room was modern, beautifully designed, and very clean, which made the entire stay feel incredibly comfortable and relaxing. The location was also a huge plus. It’s close to Panmen Gate and the gardens, and getting around was really easy. Everything felt convenient without being too busy. Overall, a great mix of comfort, design, and location. I’d definitely stay here again!
Verified review

8/10 Very good

Overall clean and spacious room, but it was an extremely long walk from lobby to our room. Staff was helpful. Several restaurants within walking distance and there was an excellent bakery shop nearby.
Verified review

10/10 Exceptional

Very cool hotell. High class rooms and facilities.
Verified review

10/10 Exceptional

the room is clean
Verified review

10/10 Exceptional

Great room, staff, cleaning and facilities. Many perks available for guests such as complimentary hanfu experience, access to Panmen garden, etc.
Verified review

10/10 Exceptional

Excellent breakfast and services, serene atmosphere surrounded by the garden
Verified review

10/10 Exceptional

Hospitable staff, neat room and great location.
Verified review

10/10 Exceptional

hotel looks like a palace and the garden is linked to a beautiful place of interest which hotel guests can gain free entry and also get 1 hour of complimentary ancient dressing