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Hotel ARENA am Zoo

Central hotel connected to the convention center, within walking distance of Frankfurt Zoo

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Photo gallery for Hotel ARENA am Zoo

Restaurant
Economy Single Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Triple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Comfort Single Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Front of property
When you stay at Hotel ARENA am Zoo, you'll be just a 5-minute drive from Römerberg and MyZeil. Also, Frankfurt Christmas Market and Alte Oper are just a 5-minute drive away. Public transportation is just a short walk: Zoo U-Bahn is 2 minutes and Ostendstraße Tram Stop is 2 minutes.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Multilingual staff

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Comfort Double Room

Highlights

Soundproofed
Heating
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Economy Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Comfort Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Hotel Am Zoo

  • Pet friendly
  • Parking available
  • Free WiFi
  • Bar
8.0 out of 10, Very Good, 163 reviews
The price is $62
$71 total
includes taxes & fees
Jul 6 - Jul 7
Hotel Am Zoo
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About the neighborhood

Map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316

What's nearby

  • Frankfurt Zoo - 3 min walk - 0.3 km
  • Frankfurt Cathedral - 12 min walk - 1.1 km
  • MyZeil - 15 min walk - 1.3 km
  • Alte Oper - 3 min drive - 2.1 km
  • Main Tower - 4 min drive - 2.1 km

Getting around

  • Frankfurt Airport (FRA) - 30 min drive
  • Mainz (QFZ-Mainz Finthen) - 39 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 102 min drive
  • Frankfurt (Main) Ost Station - 10 min walk
  • Konstablerwache Station - 11 min walk
  • Frankfurt (Main) South Station - 28 min walk
  • Zoo U-Bahn - 2 min walk
  • Ostendstraße Tram Stop - 2 min walk
  • Zoo Tram Stop - 2 min walk

Restaurants

  • ‪Kutscherklause - ‬5 min walk
  • ‪The Four Corners Irish Pub - ‬6 min walk
  • ‪Maingold - ‬5 min walk
  • ‪Pizzeria Sardinien - ‬2 min walk
  • ‪Thai Restaurant Bangkok - ‬6 min walk

About this property

Hotel ARENA am Zoo

When you stay at Hotel ARENA am Zoo, you'll be just a 5-minute drive from Römerberg and MyZeil. Also, Frankfurt Christmas Market and Alte Oper are just a 5-minute drive away. Public transportation is just a short walk: Zoo U-Bahn is 2 minutes and Ostendstraße Tram Stop is 2 minutes.

Languages

English, Georgian, German, Russian

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (EUR 15 per night; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Services

  • Multilingual staff
  • Virtual front desk

Facilities

  • Built in 2017

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night

Parking

  • Self parking costs EUR 15 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

Also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Frequently asked questions

Does Hotel ARENA am Zoo offer free cancellation for a full refund?

Yes, Hotel ARENA am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel ARENA am Zoo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel ARENA am Zoo?

Yes. Self parking costs EUR 15 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel ARENA am Zoo?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel ARENA am Zoo?

No, this hotel doesn't have a casino, but Casino Bad Homburg (18-min drive) is nearby.

What is there to do at Hotel ARENA am Zoo and nearby?

Recommended spots to visit include Frankfurt Zoo (3-min walk) and European Central Bank (7-min walk), along with Frankfurt Cathedral (14-min walk) and MyZeil (0.8 mi).

What's the area around Hotel ARENA am Zoo like?

Hotel ARENA am Zoo is in Ostend, a short 2-minute walk from Zoo U-Bahn and 16 minutes' walk from MyZeil.

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Hotel ARENA am Zoo Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Lobby

Reviews

6/10

Cleanliness could be better, however very well located

10/10

Quiet hotel close to the tram. The staff is friendly and accommodating.
1-night trip

8/10

the room was modern, clean and quiet. very small but functional.
3-night trip

8/10

Nice
1-night trip

2/10

-
1-night trip

10/10

Very good
2-night trip

8/10

Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
6-night trip

8/10

The hotel was very good for the price we paid. The rooms are comfortable and clean. It´s located in a very central area, with easy access to subway. There are lots of restarurants around the area at 10 min walks. Don´t expect too much service in the frontdesk because there is personal only for a few hours a day. We arrived at night so we had to make check in in a machine, but there was no problem at all. Breakfast is very basic, they serve coffe, boiled eggs, fruit and bread. At the end, if you are not expecting too much luxury but rather an easy and comfortable stay, it is a very good option.
6-night trip

6/10

Average
4-night trip

8/10

Nothing
2-night trip

2/10

Sadly they lost my luggage with valuables inside. Sofar my requests to the hotel have remained unanswered.
4-night trip

8/10

Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
1-night trip

6/10

We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
2-night trip

8/10

Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
2-night trip

6/10

1-night trip

6/10

4-night trip

4/10

6-night trip

8/10

Praktisch, preiswert und in Ordnung - mehr nicht. Andere Gäste waren in den meisten Nächten ziemlich laut; Laute Konversationen, Türen nachts um 1 zufallen lassen. Eine Nacht ging der Feueralarm, weil wohl jemand in seinem Zimmer geraucht hat.
7-night trip

10/10

2-night trip

8/10

1-night trip

8/10

2-night trip

2/10

Das Zimmer war dreckig, das Bett hatte einige sichtbare Macken. Das Personal war irgendwie meist nicht zu finden und unprofessionell (sie waren wohl auch unterbesetzt?). Und man wurde zu früh aus dem Zimmer geschickt, ca. eine halbe Stunde. An sich war das Zimmer auch sehr klein, es gab keine Annehmlichkeiten, wie Wasser oder Kernseife, wie man es üblicherweise kennt, lediglich 1 in 3 Schampoo und Handseife gab es. Wer günstig sein möchte, gut. Aber es gibt dafür halt nur das Mindeste....
1-night trip

6/10

Check-in war schlecht. Ich habe den Online Meldeschein für das Hotel ausgefüllt und muss wieder das beim Check-in Maschine machen. Nach 16 Uhr gab es keinen Mensch beim Rezeption Schalter.
2-night trip

2/10

Wir haben ein Zimmer mit Doppelbett gebucht. Zwei aneinander gestellte Einzelbetten sind KEIN Doppelbett. Der Check-In Automat hat mich meine letzten Nerven gekostet. Es ist traurig das die Rezeptionen immer weniger besetzt sind. Hier kommen wir sicher nicht wieder her.
1-night trip

6/10

Der Check-in per Automat war etwas mühsam, da das Gerät sehr langsam ist und man alle Daten, die man bereits vorher Online in Meldeschein angegeben hat nochmal eingeben muss (u.a. Adresse und Passnummer). Das Zimmer war okay, aber nicht vollständig sauber. Auf dem Boden lag noch Glitter und im Müll die Zahnbürste des letzten Gastes.
3-night trip