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Best Western Plus Citrus Hotel Eastbourne

3.0 star property
Beachfront hotel with restaurant, near Congress Theatre

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Reception
Exterior
Sports facility
Standard Room, 1 King Bed, Non Smoking, Sea View | Desk, free WiFi, bed sheets
In the heart of Eastbourne, Citrus Hotel Eastbourne by Compass Hospitality offers a haven with helpful staff. With free in-room WiFi and a restaurant, guests can unwind while enjoying dry cleaning/laundry services and tour/ticket assistance for added convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry facilities
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Standard Room, Non Smoking (Walk-in Shower)

Desk, free WiFi, bed sheets

Standard Room, Non Smoking (Walk-in Shower)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 23 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

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$65 total
includes taxes & fees
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About the neighborhood

Map
King Edward's Parade, Eastbourne, England, BN21 4EB

What's nearby

  • Devonshire Park Theatre - 3 min walk - 0.3 km
  • Congress Theatre - 3 min walk - 0.3 km
  • Eastbourne Bandstand - 6 min walk - 0.5 km
  • Devonshire Park Lawn Tennis Club - 6 min walk - 0.6 km
  • Eastbourne Pier - 12 min walk - 1.0 km

Getting around

  • Gatwick Airport (LGW) - 73 min drive
  • Eastbourne Station - 13 min walk
  • Hampden Park Station - 14 min drive
  • Pevensey and Westham Station - 15 min drive

Restaurants

  • ‪To the Rise Bakery - ‬10 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬2 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬8 min walk

About this property

Best Western Plus Citrus Hotel Eastbourne

Best Western Plus Citrus Hotel Eastbourne puts you just a 5-minute drive from South Downs National Park. Fellow travelers love the helpful staff.

Languages

Afrikaans, Danish, English, French, German, Polish, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 50 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (GBP 2 per day)
    • Offsite parking within 328 ft (GBP 2 per day)
    • Street parking available

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Room service

What to do

  • On the beach
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Banquet hall

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 1-inch flat-screen TV

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 9 for adults and GBP 5 for children
  • Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

  • Self parking costs GBP 2 per day
  • Parking is available nearby and costs GBP 2 per day (328 ft away)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Best Western Plus Citrus Hotel Eastbourne?

Yes, pets are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Best Western Plus Citrus Hotel Eastbourne?

Yes. Self parking costs GBP 2 per day.

What are the check-in and check-out times at Best Western Plus Citrus Hotel Eastbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability).

What is there to do at Best Western Plus Citrus Hotel Eastbourne and nearby?

Recommended spots to visit include Congress Theatre (3-min walk) and Towner Art Gallery (3-min walk), along with Eastbourne Heritage Centre (3-min walk) and Devonshire Park Theatre (4-min walk).

Are there restaurants at or near Best Western Plus Citrus Hotel Eastbourne?

Yes, there's an onsite restaurant.

What's the area around Best Western Plus Citrus Hotel Eastbourne like?

Best Western Plus Citrus Hotel Eastbourne is located on the waterfront, a short 3-minute walk from Congress Theatre and 3 minutes' walk from Eastbourne Beach.

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Best Western Plus Citrus Hotel Eastbourne Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bathroom
Parking
Shower
Ocean view
Restaurant
Bed
Location

Reviews

10/10 Exceptional

Lovely place to stay

It was a very clean and tidy place, the staff were very friendly and obliging
Nicholas, 3-night trip

10/10 Exceptional

Enjoyed the stay, staff were excellent
Stephen, 2-night trip

8/10 Very good

Very good. Spacious and clean room with fantastic sea view. Location was excellent too. Managed to find parking right in front of the hotel. Staff was friendly. Water pressure of the shower was good. Breakfast spread didn't have many choices but adequate. Enjoyed our stay.
Subashini, 1-night trip

10/10 Exceptional

Ideal for a short stay

The family room was extremely large and ideal for our 2 night trip. Best Western's budget option but clean, very comfortable beds. Very friendly and helpful staff. A pool table provided entertainment.
Jacqueline, 2-night trip

10/10 Exceptional

We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Sue, 1-night trip

8/10 Very good

Lovely staff, hotel clean and simple
Alex, 1-night trip

10/10 Exceptional

Comfy room in a great location. Games room too!

We had a great stay here. We were at the top in a huge room with a large walk-in shower. It was clean and comfy, and all the staff we met were friendly and welcoming. There's a games room in the basement with sofas, a pool table and table football, and it was nice to socialise with other guests for a bit. It's well situated for the Wishtower part of the seafront and we had great views from our room.
Debbie, 2-night trip

10/10 Exceptional

Good views

We have a very big room with great views, king size bed. The breakfast suite is.
David, 1-night trip

10/10 Exceptional

This is an old hotel. However the staff’s attention to detail and care was amazing. Nancy who serves breakfast was a ray of sunshine and just a delight. My daughter and friends all enjoyed staying here and we will be back again. Thank you so much for looking after us with the care that you did.
Anna, 6-night trip

10/10 Exceptional

Excellent service
Toni, 1-night trip

8/10 Very good

The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Philip, 1-night trip

8/10 Very good

Nice location great price
Georgina, 1-night trip

10/10 Exceptional

Very nice !!!

Kind reception and very big room ,beds very comfortable ,surely recommend 🙂
Andrzej, 1-night trip

6/10 Good

Tired public areas

Tired public rooms -slightly scruffy. Bedroom Ok. Bathroom dated. When we arrived the key system was broken and receptionists had to let you into rooms.
Amanda, 1-night trip

10/10 Exceptional

We really enjoyed our stay at the Citrus hotel. Eastbourne is lovely. We were on the front. Such a beautiful big room. So pleased. The reception staff all deserve a 🌟They were so friendly and professional. Thankyou xx
Jane, 3-night trip

10/10 Exceptional

Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!
Stephen, 1-night trip

10/10 Exceptional

Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
John, 1-night trip

10/10 Exceptional

Comfortable beds, spacious room, very friendly staff, good value for money
Elena, 1-night trip

8/10 Very good

The staff was very clear in booking check in and outs
Mike, 1-night trip

2/10 Poor

Poor cleanliness

Bathroom toilet had old urine and hair all over it, hand basin dirty. One of the beds had no sheet only duvet on top of yellow stained mattress protector.
Kevin, 1-night trip

8/10 Very good

The Hotel was a good price compared to others in the area and it was cleaan and convenient.
Katharine, 1-night trip

8/10 Very good

Lovely stay

Lovely hotel,staff very helpful,gorgeous double room,plenty of room really comfortable bed
Michele, 1-night trip

10/10 Exceptional

It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental, It was Very close to 🌊 Front...was Great to walk 🚶‍♀️ I'd definitely go back again !!!!
Anna, 2-night trip

10/10 Exceptional

The staff were very welcoming and helpful. The property was clean and well lit. Will definitely be back Good value for money.
Jan, 2-night trip

2/10 Poor

Fourth world at best
Colin, 1-night trip