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Enjoy Pucon

3.0 star property
Beachfront hotel in Pucón with spa and casino

Choose dates to view prices

Nestled by the lake, Enjoy Pucon offers a rejuvenating retreat with a breakfast buffet and spa treatments like manicures and facials. With 3 outdoor pools, free in-room WiFi, casino gaming tables for those feeling lucky and an on-site restaurant offering lunch and dinner options.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Ski storage
  • Ski passes
  • Health club
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $152
$152 total
May 31 - Jun 1

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room Standard

Minibar, in-room safe, free WiFi, bed sheets

Room Standard

  • 22 sq m
  • Sleeps 2

View all photos for Room Superior

Minibar, in-room safe, free WiFi, bed sheets

Room Superior

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 3

View all photos for Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial) | Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room (Matrimonial)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Matrimonial)

Superior Double Room (Matrimonial) | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room (Matrimonial)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, free WiFi, bed sheets

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Quadruple Room)

Suite (Quadruple Room) | Minibar, in-room safe, free WiFi, bed sheets

Suite (Quadruple Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, free WiFi, bed sheets

Suite

  • 30 sq m
  • Sleeps 2

View all photos for Quadruple Suite

Minibar, in-room safe, free WiFi, bed sheets

Quadruple Suite

  • 30 sq m
  • Sleeps 4

View all photos for Triple Room Standard

Minibar, in-room safe, free WiFi, bed sheets

Triple Room Standard

  • 37 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

Minibar, in-room safe, free WiFi, bed sheets

Quadruple Room Standard

  • 49 sq m
  • Sleeps 5

View all photos for Quadruple Room Superior

Minibar, in-room safe, free WiFi, bed sheets

Quadruple Room Superior

  • 47 sq m
  • Sleeps 5

View all photos for Triple Room Superior

Minibar, in-room safe, free WiFi, bed sheets

Triple Room Superior

  • 37 sq m
  • Sleeps 3

View all photos for Room Standard

Minibar, in-room safe, free WiFi, bed sheets

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2

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About the neighborhood

Map
Clemente Holzapfel 190, Pucón, Araucania, 4920000

What's nearby

  • Enjoy Pucon Casino - 1 min walk - 0.1 km
  • Pucon Beach - 3 min walk - 0.3 km
  • La Poza - 6 min walk - 0.5 km
  • Museo Mapuche Pucon - 9 min walk - 0.8 km
  • Santa Clara Monastery - 13 min walk - 1.2 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪La Maga Parrilla Uruguaya - ‬4 min walk
  • ‪Cassis - ‬4 min walk
  • ‪Madd Goat Coffee Roasters - ‬4 min walk
  • ‪BERLIN Café - ‬3 min walk
  • ‪Patacon - ‬4 min walk

About this property

Enjoy Pucon

  • Enjoy Pucon is a great choice for your beach stay in Pucón. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, facials, and body treatments. Restaurante Rangue serves breakfast, lunch, and dinner, and the bar is a great place to grab a drink. Other highlights at this Colonial hotel include a casino, a health club, and a fitness center.

At a glance

DONE

Hotel size

    • 151 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 4 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Onsite parking includes off-street options
    • Free offsite parking within 656 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Ski passes
  • Horse riding nearby
  • Ski runs nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Ski storage

Facilities

  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 3 outdoor pools
  • Casino
  • Full-service spa
  • 28 casino gaming tables
  • 519 casino slot machines
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 28
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Front entrance ramp
  • Well-lit path to entrance
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Kalül. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Restaurante Rangue - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Rangue - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of CLP 80000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 16000 per person (one way)

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs CLP 16000 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: CLP 142800 per stay
  • Pets are allowed for an extra charge of CLP 30000 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from December 15 to March 15
  • Guests under 14 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Enjoy Hotel

Enjoy Hotel Pucon

Enjoy Pucon

Enjoy Pucon Gran Hotel Pucon

Enjoy Gran Hotel

Enjoy Pucon Gran Pucon

Enjoy Gran

Frequently asked questions

Does Enjoy Pucon offer free cancellation for a full refund?

Yes, Enjoy Pucon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Enjoy Pucon?

Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Enjoy Pucon?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of CLP 30000 per pet, per day, and there's also a deposit of CLP 142800 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Enjoy Pucon?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Enjoy Pucon?

Yes, an airport shuttle is available. The charge is CLP 16000 per person one way.

What are the check-in and check-out times at Enjoy Pucon?

Check-in start time: 4 PM; Check-in end time: 4 AM. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Enjoy Pucon?

Yes, there's a casino, featuring 519 slot machines and 28 gaming tables.

What is there to do at Enjoy Pucon and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for fishing and horseback riding. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Enjoy Pucon also has a casino, a seasonal outdoor pool, and a health club, as well as spa services and a garden.

Are there restaurants at or near Enjoy Pucon?

Yes, there's an onsite restaurant, Restaurante Rangue.

What's the area around Enjoy Pucon like?

Enjoy Pucon is a short 1-minute walk from Enjoy Pucon Casino and 3 minutes' walk from Pucon Beach.

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Reviews

Enjoy Pucon Reviews

7.6

Good

8.2

Cleanliness

9.2

Location

7.8

Staff & service

6.8

Property conditions & facilities

Popular mentions

View
Room
Service staff

Reviews

Verified

10/10 Exceptional

This was one of my favorite hotels with a beautiful view of the lake! You’re literally walking distance to everything so don’t really need a car once you’re staying here. Staff was very help and breakfast was amazing! Casino across the street was fun with Karaoke. Highly recommend if you are in the area
Jonathan, 1-night trip
Verified

10/10 Exceptional

Excellent. In the middle of the downtown. Love it
Diemary, 1-night trip
Verified

10/10 Exceptional

Everything was amazing! Will definitely stay there again.
Pedro, 1-night trip
Verified

8/10 Very good

Rooms either look on the lake or toward the volcano. Hotel is in an old grandiose style, but somewhat updated. Not sure our a/c was working, but open windows seemed to work well. Staff very attentive. Parking not uncomplicated unless you do valet. Pools crowded, but decent fitness center. Breakfast is a buffet with decent offerings. Weekends have a loud EDM show that goes to 1am+; if you are located above it, good luck sleeping.
Robert, 3-night trip
Verified

10/10 Exceptional

I’ve stayed here several times and I was most impressed this last time. Winter is still a great time to stay here. The spa is great with indoor pool and sauna. Very tasteful upgrades done to the entire hotel and the breakfast buffet was superb. Being able to walk to the nearby shops and restaurant is why I come back. The staff seems way better than years ago. Professional and kind
Felipe, 1-night trip
Verified

10/10 Exceptional

The perfect mix of modern and history

Nice hystorical hotel with a fantastic SPA
Fernando Rodrigo, 1-night trip
Verified

8/10 Very good

Excelente
paola, 1-night trip
Verified

10/10 Exceptional

Wow! Wonderful place! THE place to go. In front of the lake, playa, volcano, downtown, everything is there for you! Thanks and see you again
David, 2-night trip
Verified

8/10 Very good

Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!
YVONNE, 4-night trip
Verified

8/10 Very good

Old star coming back

Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement
Victor, 7-night trip
Verified

8/10 Very good

I like the location with beautiful view, near to many thing such restaurants, stores and grocerys, very Nice place with good breakfast every morning. Not like: the restaurant is básic with a simple menu options and expensive for what they offer and service. Also the room service close so early at the night.
Ernesto, 2-night trip
Verified

10/10 Exceptional

All good
Sarita, 3-night trip
Verified

6/10 Good

-The staff is not friendly -I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes) -Nice view from the hotel -The hotel is a bit old
Amina, 1-night trip
Verified

4/10 Fair

Poor conditions and ugly staff …
CARLOS, 6-night trip
Verified

4/10 Fair

I had to pay the value-added tax even though I thought it was already included. The hotel was on the beach, but access to it was closed because they only open it in summer—which makes no sense, as several guests wanted to walk there. There was only one can of Diet Coke in the minibar, even though the room was for two people.
Gabriel, 2-night trip
Verified

4/10 Fair

Bad experience not worth the price

We had a very disappointing stay at this hotel. Upon arriving at 1 pm after a long trip, we were informed that check-in was only available after 4 pm. When we asked if they could call us in case a room became available earlier, the receptionist rudely declined, stating that she was too busy handling check-outs to make such calls. Once we were finally able to check in, the bathroom in our room had a terrible odor. We went to the lobby to report the issue, and the staff’s initial response was, “Is it that bad?” Eventually, they sent housekeeping, who suggested changing rooms. We didn’t receive our new room until almost 6 pm. The breakfast was another major letdown. The quality was poor, and one day many items ran out—no eggs, no ham, nothing worthwhile. I’ve attached a photo to illustrate the situation. While the hotel’s location was convenient, and the valet and luggage staff were helpful, everything else was subpar. Overall, the experience was far from what we expected for the price. Definitel not worthy
Maria, 3-night trip
Verified

6/10 Good

Instalaciones y servicios muy básicos para el precio tan elevado
Andrea, 2-night trip
Verified

10/10 Exceptional

Excelente hotel y muy bien ubicado. habitaciones espaciosas y muy Cómodas. La comida del Restaurant Dominga es deliciosa.
RODRIGO, 3-night trip
Verified

10/10 Exceptional

Hotel confortável, boa limpeza. Ótima localização com vista do lago e do vulcão Villarica
Aguinaldo, 2-night trip
Verified

8/10 Very good

Melhor escolha em Pucón ! A localização é única ! Em frente ao lago e com vista para o vulcão ! No centro, ao lado de todos restaurantes e comércio da cidade ! Os quartos estão recém reformados , ar condicionado novo , banheiro grande e bom .. só precisam tirar aquela cortina do box ! Os funcionários são muito amáveis e prestativos ! É um hotel com vida, DJ nos finais de semana … muitas famílias ! O restaurante do hotel é muito bom! Café da manhã muito bom também ! Os corredores dos aptos, a piscina e a academia necessitam de uma reforma e atualização ! Voltaria com certeza !
Daniele t m, 3-night trip
Verified

10/10 Exceptional

Muito bom

Gostemos muito, tudo muito bom com excessão da piscina coberta que está sem o telhado e tudo muito feio….
Heverson, 6-night trip
Verified

10/10 Exceptional

Excelente, como Familia nos encantó.
Karin, 1-night trip
Verified

6/10 Good

Excelente ubicación, limpias las habitaciones y comadas. El servicios de catering pesimo... muy malo
Scandar, 5-night trip
Verified

10/10 Exceptional

Hotel refinado, com ótima localização e excelente serviço por parte da equipe! Certamente foi uma grata surpresa! Recomendo!
Ruan, 3-night trip
Verified

8/10 Very good

Para uma primeira vez, valeu a pena.

Atendimento cordial e profissional. Achamos que havia muito barulho e ruído que ouvíamos apartir do quarto. Banheiro mal cheioroso, suspeito que devido ao refluxo da tubulação de esgoto. As instalações são bacanas! Vista para o lago espetacular! Poderia ter mais elevadores 2 apenas parecem insuficientes. Café da manhã bom, além da excelente localização. Não usamos piscina. Só o restaurante uma vez.
Luis Gustavo, 3-night trip