We stayed in for one night only and it is the nightmare, when we checked it the room make us so itchy and we tried to just shower and sleep. But we found there is mould at the shower head. Also, when we sleepy it my neck have reaction and my friend’s skin rashes are getting more and more. We requested to change the room, which the staff did, we changed to another room and it seems abit itchy but it is able to take it. Then 9:40 in the morning, someone just knock so badly to the door and we don’t know what is going on, a staff say that something goes wrong and wants my full name, after I told her she say my name out loud and walk away without explain. I asked when I checked out and she explained the colleague put me in the wrong room, that’s why she knocked and confirm with me again. There is so many ways they can fix the problem, night shift staff should leave a note of why the room is changed, the lady who knocked on the door can just call or leave me a message to confirm instead of knocked on my door aggressively. There are so many options in Bristol and I will never stay in this hotel again. The room is not clean and when I back home I still feel itchy after hot shower.