Win & Win Hotel & Casino Chiclayo

Property class: 3
Chiclayo hotel with outdoor pool and pool bar

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Enjoy your visit to Chiclayo with a stay at Win & Win Hotel & Casino Chiclayo. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Rulet, one of 2 restaurants, which serves Peruvian cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a terrace.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a television, and a nightstand.

Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

A hotel room with a bed, bedside table, TV, and a desk with a chair.

Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A swimming pool with a bar area, surrounded by palm trees and a multi-story building.

Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Av. Bolognesi 756, Chiclayo, Lambayeque

What's nearby

  • Plaza de Armas - 7 min walk - 0.6 km
  • Santa Maria Cathedral - 7 min walk - 0.6 km
  • Provincial Municipality of Chiclayo - 7 min walk - 0.6 km
  • Mercado Modelo - 16 min walk - 1.3 km
  • Paseo de las Musas - 16 min walk - 1.3 km

Getting around

  • Chiclayo (CIX-Capitan FAP Jose A. Auinones Gonzales Intl.) - 5 min drive

Restaurants

  • ‪920 - ‬5 min walk
  • ‪Romanita - ‬4 min walk
  • ‪Balta 512 - ‬4 min walk
  • ‪920 - ‬5 min walk
  • ‪920 - ‬3 min walk

About this property

Win & Win Hotel & Casino Chiclayo

  • Enjoy your visit to Chiclayo with a stay at Win & Win Hotel & Casino Chiclayo. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Rulet, one of 2 restaurants, which serves Peruvian cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a terrace.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 94 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 6:30 AM - midnight
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Smoke-free property

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Reviews

Win & Win Hotel & Casino Chiclayo Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent and the staff offered a lovely packed option for early departures. (4 reviews)
  • The restaurant served excellent food and the staff were attentive and doing their best. (4 reviews)
  • The pool was very good and looked lovely. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Clean room, staff and breakfast
Verified review

10/10 Exceptional

Good location and the staff very helpfull
Verified review

10/10 Exceptional

Clean room, very kind staff
Verified review

10/10 Exceptional

The roim was clean, bed and pillows were very comfortable and the staff were very helpful.
Verified review

10/10 Exceptional

Good place to stay. It is clean and the staff is very friendly and always ready to help.
Verified review

10/10 Exceptional

Best hotel north of Lima on the way there my taxi driver called it the Caesar’s palace of Peru! I loved the hotel it had great food and you get a free drink for staying
Verified review

10/10 Exceptional

The staff were absolutely excellent. Great breakfast - get the extra hot dish they will offer you at the table! Food at the hotel is all wonderful.
Verified review

8/10 Very good

People were very kind and friendly and clean
Verified review

10/10 Exceptional

Check-in was quick and easy, room was clean and the air conditioning worked great. We ate in the restaurant for supper and it was absolutely amazing! The pool looks lovely, but we did not have time for a swim. We had to leave early for an excursion and they had a packed breakfast ready for us, which was lovely. The chocolate cake was amazing. Checkout was also easy and quick. The location was close to the grocery store that had a bank machine. This hotel met our needs very well and the price was great!
Verified review

10/10 Exceptional

Excellent customer service
Verified review

6/10 Good

Good customer service. The facility needs urgent renovation .
Verified review

6/10 Good

This place is too expensive for what they offer. The building itself is very old; the hot water takes a long time to warm up; the rooms feel dirty and outdated. While it's close to the airport, the main plaza, and other attractions, the city is so affordable that you can easily get around with Uber. The location is poor. The noise from the street, the bar, and the casino makes it impossible to sleep. The pool is the only good feature, but be prepared: since it's the only pool in the area, outsiders are allowed to use it during the day, and it gets very crowded, especially on weekends. Despite all these issues, the staff is amazing. They were the only reason it was somewhat worth staying here. However, this is not a 4-star hotel.
Verified review

10/10 Exceptional

Delicious breakfast.
Verified review

6/10 Good

Poor room,staff very nice breafast ok, Elevato suck
Verified review

10/10 Exceptional

Great place, great staff.
Verified review

10/10 Exceptional

Super
Verified review

8/10 Very good

Great staff, ok hotel

Our stay was fine, the hotel is older and could use some updating, but the staff was super friendly and very attentive.
Verified review

8/10 Very good

Good
Verified review

10/10 Exceptional

Good breakfast, not just the classic eggs and bread breakfast. More attention to it
Verified review

10/10 Exceptional

I liked all the staff like Marisol, Marco at the front counter. The cleaning staff and Michel at the restaurant
Verified review

2/10 Poor

Rooms are small place is dirty
Verified review

10/10 Exceptional

Yes I had
Verified review

2/10 Poor

DO NOT STAY AT THIS HOTEL - what a horrible nightmare experience. Should have slept on outside sidewalk.
Verified review

2/10 Poor

Barb and bad
Verified review

6/10 Good

Regular