Heritance Kandalama

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Enjoy your visit to Kandalama with a stay at Heritance Kandalama. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Kanchana Restaurant, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting

For families (6)

  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
The current price is $200
$260 total
includes taxes & fees
Oct 8 - Oct 9

Why we love this property

Work and wellness
This hotel combines business functionality with spa luxury. Meeting rooms boost productivity while massages restore balance.
Culinary extravaganza
Savor culinary adventures across 4 distinct restaurants. The cafe delivers daytime delights, the bar pours evening drinks, and a buffet kickstarts mornings.
Wellness sanctuary
This hotel offers a full-service spa with daily treatments like aromatherapy and facials. A hot tub, sauna, and fitness room complete this relaxation haven.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite

A modern bedroom with a four-poster bed, a wooden desk, a sofa, and a balcony with a table.

Royal Suite

  • Sleeps 6
  • 1 King Bed

View all photos for Luxury Suite

A modern bedroom with a four-poster bed, a large window with curtains, and a view of the sunset over the sea.

Luxury Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a TV, and a balcony with a table and chairs.

Superior Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with a large bed, two bedside tables, a wooden door, and a dark-colored headboard with vertical stripes.

Superior Twin Room

  • Sleeps 4
  • 1 Twin Bed

View all photos for Luxury Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

A hotel room with a large bed, wooden wardrobe, desk, chair, and a framed picture on the wall.

Panoramic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A table with food and drinks, overlooking a body of water and greenery.

Deluxe Twin Room

  • Sleeps 4
  • 1 Twin Bed

View all photos for Luxury Twin Room (Panoramic)

A modern hotel room with a large bed, two chairs, a small table, and a balcony with a view of the water.

Luxury Twin Room (Panoramic)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Twin Room

A room with a wooden desk, chair, and sofa, a small table, and a view through large windows.

Luxury Twin Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Room, 1 King Bed (Panoramic)

A modern hotel room with a large bed, two chairs, a small table, and a balcony with a view of the water.

Luxury Room, 1 King Bed (Panoramic)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite

A bedroom with a large bed, wooden wardrobe, a TV, and a balcony with a view.

Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A table with food and drinks, overlooking a body of water and greenery.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Twin Room

A hotel room with a large bed, wooden wardrobe, desk, chair, and a balcony with a view.

Panoramic Twin Room

  • Sleeps 4
  • 1 Twin Bed

View all photos for Luxury Twin Room

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room

  • Sleeps 3
  • 2 Twin Beds

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$95 total
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About the neighborhood

Map
Kandalama Lake front, Kandalama, 21100

What's nearby

  • Popham's Arboretum - 15 min drive - 8.7 km
  • Dambulla Cave Temple - 20 min drive - 12.7 km
  • Sigiriya - 22 min drive - 14.9 km
  • Rangiri Dambulla International Stadium - 24 min drive - 16.3 km
  • Ancient City of Sigiriya - 43 min drive - 29.1 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 74 miles/119.1 km
  • Airport pick-up service

Restaurants

  • ‪The Kitchen Restaurant - ‬26 min drive
  • ‪Nirwana Restaurant - ‬26 min drive
  • ‪Ariya Restaurant - ‬22 min drive
  • ‪Wihara Restaurant - ‬24 min drive
  • ‪New Sigiri Restaurant - ‬25 min drive

About this property

Heritance Kandalama

  • Enjoy your visit to Kandalama with a stay at Heritance Kandalama. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Kanchana Restaurant, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive details

  • All-inclusive room rates at Heritance Kandalama are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 152 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Ecotours
  • Pool table
  • Table tennis
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Hardwood flooring in room

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Kanchana Restaurant - This restaurant serves breakfast, lunch, and dinner.
Kaludiya Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Cafe Kachchan - Overlooking the pool, this café serves light fare only.
Kachchan Bar - Onsite bar.
Kachchan Lounge - Onsite lobby lounge.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: USD 150
  • New Year's Eve (December 31) Gala Dinner per adult: USD 150

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 220 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 15 per day

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Heritance Kandalama

Heritance Kandalama Dambulla

Heritance Kandalama Hotel

Heritance Kandalama Hotel Dambulla

Kandalama

Kandalama Heritance

Hotel Heritance Kandalama

Kandalama Hotel Dambulla

Kandalama Hotel Sri Lanka

Heritance Kandalama Hotel

Heritance Kandalama Kandalama

Heritance Kandalama Hotel Kandalama

Frequently asked questions

Does Heritance Kandalama offer free cancellation for a full refund?

Yes, Heritance Kandalama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heritance Kandalama?

Yes, there's an outdoor pool.

Are pets allowed at Heritance Kandalama?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Heritance Kandalama?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Heritance Kandalama?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 220 per vehicle.

What are the check-in and check-out times at Heritance Kandalama?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Heritance Kandalama and nearby?

Have fun with nearby activities like hiking and mountain biking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Heritance Kandalama also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Heritance Kandalama?

Yes, there are 4 onsite restaurants, featuring pool views.

Does Heritance Kandalama have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Heritance Kandalama like?

Heritance Kandalama is located a short 2-minute walk from Kandalama Reservoir.

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Reviews

Heritance Kandalama Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a wide variety of delicious food options, including a buffet and à la carte choices, with many guests praising the quality and taste. (23 reviews)
  • The breakfast buffet offered a wide variety of options, including Sri Lankan dishes, and was described as pleasant and impressive. (13 reviews)
  • The spa facilities, including the jacuzzi and infinity pool, offered a serene and breathtaking experience. (3 reviews)
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Popular mentions

Room
Nature
View
Service staff
Location
Lake
Breakfast
Restaurant
Food
Architecture

Reviews

Verified review

10/10 Exceptional

Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.
Verified review

10/10 Exceptional

Truly a once in a lifetime experience staying in this hotel. It is built around the rock face overlooking a lake and you really do feel entirely immersed in the nature. We had monkeys on our balcony as well as in the open corridors on the way to breakfast, we even saw a wild elephant on the island opposite from the lobby, it was incredible! There are also three pools to choose from, my favourite was the infinity one overlooking the lake which was the best view I have ever swam with. The location is great too as a base for the cultural triangle. We did lions rock and an elephant safari one day, on which we saw over 200 wild elephants. The next day we also did the Dambulla cave temple so you can do so much around this location. Wish we could have stayed for longer than the two nights we did to enjoy the hotel itself more as well as all the sites to see in the area. The room was comfortable and clean and the staff were always so helpful and welcoming. The food was amazing with so many choices for breakfast and in the buffet restaurant in the evening.
Verified review

10/10 Exceptional

Amazing architecture and views. The grounds are lovely and the food is simply superb.
Verified review

8/10 Very good

Heritance Kandalama is a beautiful and unique hotel with a fantastic location, impressive architecture, and several lovely swimming pools. The hotel feels luxurious, and the surroundings make the stay a memorable experience. However, we had booked a room for four people, but when we arrived, there were only beds and towels for three. When we asked for an extra bed for our eight-year-old daughter, the hotel initially wanted to charge us extra. After quite a bit of discussion, they eventually provided the bed at no additional cost, but this should have been arranged in advance when the booking was clearly for four people. Overall, it is a very nice and fairly luxurious hotel, but guests should be prepared for many additional charges. We enjoyed our stay, but the service regarding the room setup could have been better.
Verified review

10/10 Exceptional

A fabulous location and different hotel
Verified review

10/10 Exceptional

Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!
Verified review

10/10 Exceptional

Super comfortable place. Hope to stay again!
Verified review

10/10 Exceptional

Love the place and location
Verified review

8/10 Very good

that was nice stay. the architecture is so stunning and staff is friendly.
Verified review

10/10 Exceptional

Excellent location to have a relaxing quite time
Verified review

10/10 Exceptional

Best hotel right in the middle of nature, breathtaking views and friendly staff
Verified review

10/10 Exceptional

Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.
Verified review

10/10 Exceptional

Amazing views. Fantastic experience. Friendly, professional staff.
Verified review

10/10 Exceptional

Stunning location. Brilliant service! Wonderful architecture!
Verified review

10/10 Exceptional

Very passionate team, extraordinary friendly atmosphere, excellent restaurants, in the centre of Sri Lankas nature with the opportunity to visit many UNESCO world heritage sites. We have been there for 8 nights to enjoy all those experiences. Many thanks to the team, Dr. Andreas Neuss
Verified review

4/10 Fair

Heritance Kandalama is set in a beautiful location and amazing lake views. Great hotel Interiors and views. Unfortunately besides the panoramic view from our room, the actual room itself was lacklustre to say the least. Bathroom is outdated with no amenities. Room furniture seems like a hodgepodge of items put together. Mattress and pillows had a smell, a few stains and felt old. Called the front desk/operator on a Wednesday night at 10:30pm and no one answered the phone for 25 mins. We had checked in at 930pm and promised they would deliver our extra rollaway bed and it took 1 hour to get it. Buffett dinner and breakfast spread has way too many options just to make it look full but the quality of the food was 3/10. Overall 2/5
Verified review

10/10 Exceptional

Amazing design of hotel that blends in to the beautiful forest and lake landscape. A truly amazing piece of architecture. The staff, food and facilities are top notch.
Verified review

10/10 Exceptional

Their hospitality is super high, every staff is always caring of you. Very clean, beautiful scenery, sounds of nature. It’s the perfect place for relaxing holidays.
Verified review

10/10 Exceptional

Amazing location Food was phenomenal If i have to nitpick, the rooms could use a little upgrade with its fixtures Over all it was worth every penny.
Verified review

10/10 Exceptional

Love this place, and its people 😊
Verified review

10/10 Exceptional

Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.
Verified review

10/10 Exceptional

Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.
Verified review

8/10 Very good

Hotel is excellent. Staff amazing. A couple of issues with the food were the only problems. We will stay here again.
Verified review

6/10 Good

After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition
Verified review

10/10 Exceptional

Beautiful hotel with breath taking views! The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience. Overall it was a memorable and perfect stay for us. Highly recommend this gem for anyone looking for relaxation and luxury!