Quinta Rivera

Property class: 3.5
Family-friendly hotel in Actopan with outdoor pool and restaurant

Choose dates to view prices

Take in the views from the rooftop terrace when you stay at Quinta Rivera. Guests can take a dip in the outdoor pool or grab a bite to eat at Otomi, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Bar
  • Laundry facilities
The current price is $66
$78 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, bedside lamps, a telephone, and a small table with a chair.

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a wooden floor, a bed with a beige bedspread, a nightstand with a lamp, and a bathroom with a toilet and sink.

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Lerdo De Tejada No. 50, Actopan, HGO, 42500

What's nearby

  • Museo Exconvento San Nicolas Tolentino - 9 min walk - 0.8 km
  • Juarez Square - 10 min walk - 0.9 km
  • Xoxafi Caves - 44 min drive - 24.4 km
  • University of Football and Sports Science - 59 min drive - 28.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 119 min drive

Restaurants

  • ‪CARBO SANTO ASADOR - ‬8 min walk
  • ‪Mariscos Aldamary - ‬4 min walk
  • ‪El Itacate Actopan - ‬14 min walk
  • ‪Restaurante "Otomí - ‬1 min walk
  • ‪Casa la martina (Pescados y mariscos) - ‬9 min walk

About this property

Quinta Rivera

  • Take in the views from the rooftop terrace when you stay at Quinta Rivera. Guests can take a dip in the outdoor pool or grab a bite to eat at Otomi, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden.

At a glance

Hotel size

    • 54 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Quinta Rivera Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers delicious food with great service and good prices. (12 reviews)
  • Breakfast was buffet-style, varied, and delicious with excellent service. (6 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Yes, very nice staff
Verified review

10/10 Exceptional

Our family stayed four nights at this hotel and we enjoyed our stay. We appreciate the room service by coming back to a clean room after being out all day. The buffet was great regarding food and service. We will definitely stay here again.
Verified review

10/10 Exceptional

Great place for the kids and to relax. Very friendly and helpful staff. Highly recommended!
Verified review

10/10 Exceptional

Liked it

Nice place great restaurant very nice people
Verified review

8/10 Very good

It’s a nice hotel with parking and a restaurant. We stayed 2 nights but after the first night I had to buy a fan. There’s no heating or cooling unit in the room. The staff were very friendly.
Verified review

10/10 Exceptional

Good for a last minute stay
Verified review

10/10 Exceptional

Very friendly staff and helpful staff
Verified review

10/10 Exceptional

Excelent
Verified review

8/10 Very good

Confortable
Verified review

8/10 Very good

TV WASN´T WORKING FOR NETFLIX
Verified review

2/10 Poor

Asked for the menu and I asked if the quesadillas lady was making quesadillas. He said yes. I ordered 4 quesadillas total but waiter charged me full price for two buffets. When complained they replied that if you stand up and get quesadillas on your own that is full price buffet, even if you ordered one quesadilla. Totally an abuse. They said had the waiter brought them it would have been much cheaper. Be aware of this so they do not rip you off. Cuando ordene el menú pregunté si la señorita de las quesadillas estaba haciendo quesadillas. El mesero me contestó que si y fui. Ese fue mi error, por ordenar 4 quesadillas me cobraron por 2 costos del precio de el buffet. Me explicó el mesero que si el me las hubiera traído, me hubieran cobrado la mitad de precio pero como yo me paré, me tenían que cobrar por dos buffets. Tengan cuidado con este hotel, ellos te van a tratar de quitarte tu dinero, son muy abusivos.
Verified review

4/10 Fair

This was my second time staying at Quinta Rivera and it was very disappointing. 4-5 years ago I stayed at Quinta Rivera and I had an absolute pleasant experience. However, my second time around was very disappointing. Rooms are outdated. My room was dirty, bed sheets were ripped and stained. On my first night, I noticed the pillow cases had a potent bad smell. And so I called the front desk to have them change the pillow cases. It turns out the pillows were the ones that needed to be changed. The curtains are suppose to be white but look gray from accumulated dirt. On occasions I have to call the reception desk to bring room essentials because maintenance staff forgot to replenish. Lastly, during our 12 days in Quinta Rivera hotel we had no internet service. Overall, the cleanliness needs to be address and rooms need to be updated. The only 2 great things about Quinta Rivera: is the location -since its just a couple of blocks to el centro and its staff; both reception staff and restaurant staff were very kind and pleasant.
Verified review

10/10 Exceptional

Excelente servicio y atención, todo limpio. El único detalle es que con los eventos se llena el estacionamiento para los huéspedes del hotel. Pero todo lo demás excelente.
Verified review

8/10 Very good

Habitación limpia y personal atento
Verified review

4/10 Fair

Comida, muy bien. La atención del personal muy buena. El estacionamiento demasiado escaso cuando el hotel está a tope, deben hacer algo con ese tema urgente!!, como ofrecer una pensión en otro lugar cercano. Sin embargo, lo malo pasaría si no es por la pesima experiencia que nos tocó vivir en la última estancia...solo de una noche y 2 habitaciones contiguas en 2o piso...TODA la noche un grupo de huéspedes de habitaciones de cercanas a la alberca, se la pasaron con música a alto volumen y karaoke!!! No dejaron dormir. Mi pregunta a la gerencia es: desde cuando un hotel tan tranquilo se convirtió en un antro? Creo que el hotel cuenta con instalaciones dedicadas a fiestas, pero los cuartos o la alberca NO son lugares para estar hasta las 5-6am con la fiesta a todo lo que dá. En este sentido muy mala experiencia, y atento llamado a la Gerencia del Hotel, porque esta situación SI que puede hacer pensar en otra opción para futuras estancias. Muchas gracias
Verified review

10/10 Exceptional

El hotel es excelente
Verified review

10/10 Exceptional

El personal muy atento, las habitaciones estaban limpias y en buenas condiciones.
Verified review

6/10 Good

En el baño había varias imperfecciones y le faltaba más limpieza
Verified review

8/10 Very good

El servicio de alberca es deficiente, si te hospedas de lunes a jueves te encontrarás con la alberca cerrada, solicitar que la abran,
Verified review

6/10 Good

La habitación es aceptable y cumple para pasar la noche. La alberca climatizada es un punto a favor y el ambiente del hotel es tranquilo. Sin embargo, hay varios aspectos que necesitan mejorar. Las cortinas no cierran correctamente, por lo que desde el exterior se puede ver hacia el interior de la habitación, lo que afecta mucho la privacidad. Además, estaban llenas de polvo. El baño también presentó problemas: el inodoro no funcionaba correctamente y era necesario abrir manualmente la llave de agua de la parte inferior para que se llenara el tanque y poder descargar. Reportamos el problema, pero el personal hizo caso omiso y nunca se solucionó durante nuestra estancia. La habitación únicamente cuenta con una televisión con canales muy limitados. En cuanto al servicio, el personal fue bastante indiferente; incluso al momento del registro no mostraron disposición para ayudar a completar la información solicitada. En resumen, el hotel tiene potencial por su ambiente tranquilo y la alberca climatizada, pero el mantenimiento de las habitaciones y la atención del personal dejan mucho que desear.
Verified review

10/10 Exceptional

Muy buen hotel y ubicación
Verified review

4/10 Fair

Antes íbamos mucho a ese hotel era un desayuno excelente y el personal súper amable. Les aconsejo buscar otro sitio. La atención bien. La comida cruda y cara. El WC no se iba y quedaba un olor todo el tiempo. Fueron a realizar la limpieza a las 6 pm. Había muy pocos lugares.
Verified review

6/10 Good

Buen estacionamiento
Verified review

8/10 Very good

No me gustó q el cortinero estaba dañado y había jabon
Verified review

8/10 Very good

Buena opcion, Sólo la puerta de baño que se abria sola aun con el seguro, Al abrir la puerta de la habitación