2/10 Malo
13 abr. 2025
Disappointing
We were really disappointed with our stay. The place was not clean at all — we found hair everywhere, which was very off-putting. The bathroom was dirty and had black bits on the floor, making it feel unhygienic. The freezer was also very dirty, with bits of hair inside it — absolutely unacceptable.
On top of that, we specifically booked an accommodation with a terrace, but were given a room with no terrace at all. This was misleading and not what we paid for.
To make matters worse, we were charged 50 euros for cleaning, which is completely unreasonable considering the state the property was in when we checked in.
The only positive aspects of our stay were the spa and the view, which were both very nice. Unfortunately, those few good points didn’t make up for the overall lack of cleanliness and misleading listing. Would not recommend to anyone and specially to ones travelling with kids.
Cliente verificado
Se hospedó 3 noches con familiares
Opinión verificada de un huésped de Hoteles.com
