The Five Elements Hotel

Property class: 3.5
Sapareva Banya ski hotel with spa and ski shuttle

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The Five Elements Hotel features a ski shuttle and puts you near winter activities like snowboarding. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body treatments, or aromatherapy. Other highlights include 3 outdoor pools, an indoor pool, and a free kid's club. Ski passes are also available.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi

Room options

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View all photos for Comfort Room, Mountain View

Room

Comfort Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

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The price is $123
$137 total
includes taxes & fees
Nov 15 - Nov 16
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About the neighborhood

Map
Germaneya 36, Sapareva Banya, Kustendil, 2650

What's nearby

  • Geyser Square - 3 min walk - 0.3 km
  • Saparevo Banski & SPA - 12 min walk - 1.0 km
  • Church of St Nicholas - 12 min walk - 1.0 km
  • Vitosha Nature Park - 43 min drive - 50.4 km
  • Borovets Ski Resort - 48 min drive - 47.7 km

Getting around

  • Sofia Airport (SOF) - 89 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Котвата - ‬1 min walk
  • ‪Бохеми - ‬2 min walk
  • ‪Central Kafe - ‬11 min walk
  • ‪Pizza Rado - ‬10 min walk
  • ‪Ресторант ”Седем рилски езера” - ‬11 min walk

About this property

The Five Elements Hotel

  • The Five Elements Hotel features a ski shuttle and puts you near winter activities like snowboarding. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body treatments, or aromatherapy. Other highlights include 3 outdoor pools, an indoor pool, and a free kid's club. Ski passes are also available.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 81 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Free covered onsite self parking

Offsite

    • Ski shuttle*

Other information

    • Smoke-free property

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Reviews

The Five Elements Hotel Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered excellent breakfast and evening meals within the price. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Restaurant
Spa

Reviews

Verified review

10/10 Exceptional

Great stay.

Very helpful staff all round and housekeeping were very helpful too. Front desk were switched on and would adsist without waiting.
Verified review

10/10 Exceptional

Definitely recommended

There was a minor issue with our room upon check in which was quickly and professionally fixed. The staff were always friendly and helpful and the hotel was lovely. Also the breakfast and evening meal, within the price, was excellent. The spa was absolutely wonderful.
Verified review

10/10 Exceptional

Excellent hot spring hotel, amazing pools

The rooms were comfortable though over-heated for early November. The hot spring pools were amazing; the water composition was great and there were numerous pools of varying temperatures warm enough for the cooler months of the year. Food at the restaurant was great and varied. We also enjoyed the massages at the spa.The receptionist was unable to find our Hotels.com reservation when we checked in, which proved a bit alarming. We trusted they eventually sorted out the issue during our stay.
Verified review

10/10 Exceptional

Almost perfect!

It’s difficult to find anything to say negative about this remarkable facility with attentive and caring staff, except one important factor; that is, exterior noise. During Saturday afternoon, loud/piercing bass-accentuated “techno” music poured in from the adjacent public pool, while during the evening the restaurant across the way had singhe musician flooding the entire region with 10,000 Watts of outrageously loud and terribly mediocre music. Very disturbing and unfortunate .
Verified review

10/10 Exceptional

With a few exceptions it’s a very nice hotel very new inside and out with plenty of parking lots good size rooms very friendly staff in all departments not to mention that everywhere was clean and shiny. What we didn’t like was the automatic light switch on the balcony. If you want to get a seat on balcony after 9:30pm to enjoy the view of the nearby mountains you’ll be welcomed from all the insects being attracted by the light. And other thing that could be done is to change the water in the cold basin every day - it gets warm and dirty after one day in use. Actually these are the only things that are little annoying but didn’t spoil our stay.
Verified review

10/10 Exceptional

Neuere moderne Hotelanlage mit Spa und Pools

Schöne moderne neuere Hotelanlage. Gute saubere Zimmer mit zweckmässiger Nasszelle. Gute Betten mit komfortabler Matratze und Bettinhalt. Frühstück nicht überragend reichhaltig aber absolut genügend. Es dürften für unsere Bedürfnisse mehr Früchte bereits konfektioniert angeboten werden. Parkplatz zur Anlage gehörend. Einige sehr gute Restaurants in der Nähe. Benützung Spabereich und Poolanlagen mit Thermalwasser im Zimmerpreis inbegriffen.
Verified review

10/10 Exceptional

Struttura oltre le nostre aspettative, personale gentilissimo, ha accolto ogni nostra richiesta Kit di benvenuto con una serie di omaggi inespettati hanno reso il nostro soggiorno estremamente piacevole La pulizia è impeccabile Ritorneremo sicuramente
Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional