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Aparthotel

Quay West Suites Melbourne

5.0 star property
Luxury aparthotel with indoor pool, near Melbourne Arts Centre

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Photo gallery for Quay West Suites Melbourne

Relax by the pool in a sleek, contemporary space with a minimalist design.
Enjoy al fresco dining with a view of the city skyline from our outdoor seating area.
Experience the sleek, curved entrance of this high-rise hotel, featuring a dynamic facade with a mix of straight and angled lines.
Enjoy meals al fresco in our outdoor dining area, surrounded by lush greenery and offering a view of the surroundings.
Enjoy a panoramic view of the historic cityscape from this living room's large window.
Quay West Suites Melbourne, near the National Gallery of Victoria and SEA LIFE Melbourne, offers a luxurious retreat with an indoor pool and sauna. Visit the on-site restaurant for local cuisine or unwind at Jarrah Bar and Terrace with al fresco dining options. With free in-room WiFi, a fireplace in the lobby, multilingual staff by your side.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Microwave
  • Lounge area
  • Bar
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • 109 apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
  • Terrace
The current price is $175
$192 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Premium Apartment, 2 Bedrooms, Balcony | Living area | 40-inch LCD TV with cable channels, TV, pay movies

Premium Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 90 sq m
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony, River View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Premium Apartment, 3 Bedrooms, Balcony | Living area | 40-inch LCD TV with cable channels, TV, pay movies

Premium Apartment, 3 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 162 sq m
  • 1 bathroom
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds, Kitchenette

Premium bedding, down comforters, in-room safe, laptop workspace

Studio, 2 Twin Beds, Kitchenette

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 36 sq m
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
26 Southgate Avenue, Southbank, VIC, 3006

What's nearby

  • Crown Casino - 14 min walk - 1.2 km
  • Rod Laver Arena - 14 min walk - 1.2 km
  • Melbourne Convention and Exhibition Centre - 14 min walk - 1.2 km
  • Princess Theatre - 17 min walk - 1.5 km
  • Melbourne Cricket Ground - 2 min drive - 2.3 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Avalon Airport (AVV) - 44 min drive
  • Flinders Street Station - 5 min walk
  • Spotswood Station - 14 min drive
  • Southern Cross Station - 22 min walk
  • Melbourne Central Station - 18 min walk
  • Parliament Station - 19 min walk
  • Flagstaff Station - 22 min walk

Restaurants

  • ‪Waterfront Southgate - ‬2 min walk
  • ‪Baguette - ‬5 min walk
  • ‪Transport Hotel - ‬6 min walk
  • ‪Arbory - ‬6 min walk
  • ‪Clocks at Flinders - ‬4 min walk

About this property

Quay West Suites Melbourne

Quay West Suites Melbourne puts you in a great location, within just a 10-minute walk of Collins Street and Regent Theatre. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. An indoor pool and a fitness center are offered, and apartments get the details right with premium bedding and down comforters. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), Croatian, English, French, German, Greek, Hindi, Indonesian, Italian, Korean, Macedonian, Maltese, Norwegian, Polish, Portuguese, Serbian, Spanish, Thai, Vietnamese

At a glance

DONE

Property size

    • 109 apartments
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (AUD 35 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
VPN_KEY

Other information

    • Designated smoking areas
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Pool/Spa

  • Indoor pool
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Secured self parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Free crib/infant bed

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle
  • Toaster

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 35 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night

Bathrooms

  • Towels provided
  • Designer toiletries
  • Bathrobes
  • Eco-friendly toiletries
  • Slippers
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High pile carpet in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Bicycle rentals on site
  • Golf nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 109 rooms
  • 26 floors
  • 1 building
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs

Special features

Dining

Jarrah Bar and Terrace - This bar specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 35 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
  • Bar/Lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for AUD 80.0 per night

Parking

  • Covered self parking costs AUD 35 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Mastercard, American Express, Diners Club, Eurocard
This property is professionally cleaned.

Also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Does Quay West Suites Melbourne offer free cancellation for a full refund?

Yes, Quay West Suites Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay West Suites Melbourne?

Yes, there's an indoor pool.

Are pets allowed at Quay West Suites Melbourne?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quay West Suites Melbourne?

Yes. Self parking costs AUD 35 per day. Onsite parking includes off-street options.

What are the check-in and check-out times at Quay West Suites Melbourne?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Quay West Suites Melbourne and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Quay West Suites Melbourne also has a sauna and a steam room.

Are there restaurants at or near Quay West Suites Melbourne?

Yes, Jarrah Bar and Terrace offers alfresco dining and local cuisine.

What's the area around Quay West Suites Melbourne like?

Quay West Suites Melbourne is located by the river in Southbank, a short 5-minute walk from Flinders Street Station and 9 minutes' walk from Collins Street.

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Quay West Suites Melbourne Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
View
Restaurant
Breakfast
Spacious room
Cities
Balcony
Bed

What guests liked

  • The indoor pool was beautiful, perfect temperature, and great for lap swimming and kids. (8 reviews)
  • Breakfast was very nice and a fantastic value. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Tick ! Tick ! Tick ! Perfect.

Best apartment in Melbourne. Great location, great team, great rooms, great pool, great restaurant/breakfast and on and on! Loved our stay here - will stay again and will recommend to everyone we know. This was our second stay here and it did not disappoint.
Sally, 1-night trip

10/10 Exceptional

Excellent central location to explore the city and surrounds. The apartment suite was great for a family with a kitchen, separate living and dining spaces, and amazing views.
Sidney, 4-night trip

10/10 Exceptional

Loved having a suite. The array of restaurants was incredible
Alejandro, 3-night trip

10/10 Exceptional

Breakfast and Room Service outstanding

Rooms were clean and comfortable. Breakfast and room service was outstanding.
Brendan, 2-night trip

10/10 Exceptional

Well presented hotel, friendly staff. Had no problems and would recommend and definitely would come back
Cameron, 2-night trip

10/10 Exceptional

Great stay, everyone at reception are welcome excellent and the manager is great
Bikramjit, 13-night trip

10/10 Exceptional

Fantastic apartment, spacious, clean and great views. Very friendly, professional, and accommodating staff. Breakfast included is also fantastic value. We have stayed a few times now and are always very happy with the value for money :).
Mike, 4-night trip

10/10 Exceptional

Great location, great hotel elegant new great pool. Excellent service. Loved breakfast too
Sezim, 1-night trip

10/10 Exceptional

Loved our stay such a great location
Michelle, 1-night trip

10/10 Exceptional

Excellent location and staff are brilliant
Jasen, 4-night trip

10/10 Exceptional

Great location,great breakfast,friendly staff
Dennis, 3-night trip

8/10 Very good

Wonderful staff on front desk and in the restaurant.
Colette, 5-night trip

10/10 Exceptional

We could not fault the place . It was immaculate. The moment you walked in the essential oils in reception was amazing . Stephen at reception was so professional and made us laugh with his wittiness. We now found a hotel we will keep coming back to .
Leanne, 1-night trip

4/10 Fair

5-star hotel or apartment building?

Checked into a one-bedroom superior suite, which felt like a gloomy apartment with a view of a footpath. We seriously considered leaving, but opted for an upgrade to a city-view room, which I highly recommend. Self-parking in the grubby basement is available. We spent quite some time trying to get into that, as our keycards had not been activated even though we discussed our car and parking at check-in, and there’s no signage to guide you. If you love a quality 5-star buffet breakfast, this isn't the hotel for you. Breakfast is basic; easily the most minimal I’ve encountered at a 5-star hotel. You may(?) also be sharing the pool and gym with residents who live in the building. One saving grace is that some of the staff were lovely, which helped offset the poor first impression at check-in from an unsmiling staff member. In summary, there are far nicer hotels in the Melbourne CBD, and along Southgate, for less.
1-night trip

10/10 Exceptional

We were very happy with our two night stay. The staff were wonderful, from the front desk to the breakfast room, and breakfast itself was excellent (including espresso coffee) - one of the best hotel breakfasts we’ve had! Furthermore, travelling with a six year old, a pool is a must, and the indoor pool here is divine. Approx 12m and a separate hot spa bath. We didn’t use the gym but the set up looks good. Thank you to housekeeping for refreshing our room, it was so lovely to come back to a clean and tidy space at the end of a long day sightseeing.
Leila, 2-night trip

10/10 Exceptional

Excellent stay and customer service!
Raluca, 5-night trip

10/10 Exceptional

Wonderful place to stay! Not only is it so convenient to transport, the CBD and NGV, but also the staff at Quay West are superb. First class service and the breakfast is wonderful. Excellent!
Geoffrey, 6-night trip

10/10 Exceptional

Great location to everything. Such a fun town
Ian, 5-night trip

10/10 Exceptional

Excellent location, friendly, helpful staff. Nicely appointed room, very comfortable beds.
Gamini, 2-night trip

10/10 Exceptional

Everything was amazing a d i would definitely be staying again in the future.
Stella, 3-night trip

10/10 Exceptional

Absolutely great and close to everything! Thank you for a lovely stay!
Raluca, 1-night trip

10/10 Exceptional

Friendly staff, comfy beds, great upgrade, delicious Buffet breakfast, fabulous pool and excellent location.

10/10 Exceptional

Love the property!
Shivani, 1-night trip

8/10 Very good

Great rooms for families, room service food was average though.
Alissa, 2-night trip

10/10 Exceptional

Great apartment in a great location. A wonderful 5 days in Melbourne we had.
William, 5-night trip