Harte & Garter Hotel & Spa

Property class: 4.5
Luxury hotel with restaurant, near Windsor Royal Shopping Centre

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You'll be in a fantastic location at Harte & Garter Hotel & Spa, just a 5-minute walk from Windsor Royal Shopping Centre and Windsor Parish Church. You can indulge in massages, facials, or aromatherapy, and grab a bite to eat at Garter Bar and Ballroom, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a sauna.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • 6 meeting rooms
  • 24-hour front desk

For families (6)

  • Cribs/infant beds (surcharge)
  • Babysitting services
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Similar properties

Exterior
Harte and Garter
Windsor City Centre
  • Free WiFi
  • Non-smoking
7.4 out of 10, Good, 583 reviews
The price is $88
$106 total
includes taxes & fees
Sep 23 - Sep 24
Harte and Garter
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About the neighborhood

Map
31 High Street, Windsor, England, SL4 1PH

What's nearby

  • Windsor Royal Shopping Centre - 1 min walk - 0.0 km
  • Theatre Royal - 1 min walk - 0.2 km
  • St. Georges Chapel - 1 min walk - 0.2 km
  • Windsor Castle - 2 min walk - 0.2 km
  • Windsor Guildhall - 3 min walk - 0.3 km

Getting around

  • Heathrow Airport (LHR) - 22 min drive
  • Farnborough (FAB) - 46 min drive
  • Luton Airport (LTN) - 53 min drive
  • Gatwick Airport (LGW) - 63 min drive
  • London City Airport (LCY) - 77 min drive
  • Windsor & Eton Central Station - 3 min walk
  • Datchet Station - 3 min drive
  • Windsor & Eton Riverside Station - 5 min walk

Restaurants

  • ‪The King and Castle (Wetherspoon) - ‬1 min walk
  • ‪The Horse & Groom - ‬1 min walk
  • The Ivy Windsor
  • ‪Caffè Nero - ‬1 min walk
  • ‪Bill's Restaurant - ‬2 min walk

About this property

Harte & Garter Hotel & Spa

  • You'll be in a fantastic location at Harte & Garter Hotel & Spa, just a 5-minute walk from Windsor Royal Shopping Centre and Windsor Parish Church. You can indulge in massages, facials, or aromatherapy, and grab a bite to eat at Garter Bar and Ballroom, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a sauna.

At a glance

Hotel size

    • 98 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Room are located in the main building or Goswell House which is accessed via a separate entrance.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (fees apply)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting services
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 6 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1600
  • Safe-deposit box at front desk
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Victorian architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • 25-inch plasma TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Garter Bar and Ballroom - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 10.00 per person
  • Late check-out can be arranged for an extra charge of GBP 40.00 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 5.00 per night

Pets

  • Service animals exempt from fees

Parking

  • Self parking is available for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Garter Hotel
Harte & Garter Hotel
Harte & Garter Hotel Windsor
Harte Garter
Harte Garter Hotel
Harte Garter Windsor
Harte Hotel
Clarion Collection Harte Garter Hotel Windsor
Clarion Collection Harte Garter Hotel
Clarion Collection Harte Garter Windsor
Clarion Collection Harte Garter
Harte And Garter Hotel
Clarion Collection Harte Garter Hotel Spa
Clarion Collection Harte & Garter Hotel & Spa Hotel
Clarion Collection Harte & Garter Hotel & Spa Windsor
Clarion Collection Harte & Garter Hotel & Spa Hotel Windsor

Frequently asked questions

Are pets allowed at Harte & Garter Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Harte & Garter Hotel & Spa?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Harte & Garter Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of GBP 40.00 (subject to availability). Express check-in and check-out are available.

What is there to do at Harte & Garter Hotel & Spa and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Harte & Garter Hotel & Spa also has a sauna.

Are there restaurants at or near Harte & Garter Hotel & Spa?

Yes, Garter Bar and Ballroom offers British cuisine.

What's the area around Harte & Garter Hotel & Spa like?

Harte & Garter Hotel & Spa is in Windsor City Centre, a short 3-minute walk from Windsor & Eton Central Station and 7 minutes' walk from Windsor Castle.

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Reviews

Harte & Garter Hotel & Spa Reviews

7.6

Good

8.2

Cleanliness

9.4

Location

7.8

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

2/10 Poor

The hotel ceased trading and you did not inform me of this. Thanks a lot.
Verified review

8/10 Very good

Short break with friends

Felt it was expensive for an “average” room. Bathroom needed updating. However, staff & food very good, as was location.
Verified review

6/10 Good

Not impressed

Run down and grubby
Verified review

10/10 Exceptional

Amazing location

Amazing location to Windsor Castle, so central to see everything Windsor has to offer. We would not hesitate to return .
Verified review

4/10 Fair

Highly Disappointing, not as advertised!

View over the castle was great! Everything else was highly disappointing. Upon check-in they tried charging us the room again even though the monies had already been taken when we booked the room, my husband had to prove it before they double checked their own system (crazy!) We chose Hart & Garter as it has a spa, poor advertising meant guests actually have to pay extra for this and not even the hotel could advise where this was stated, instead advised they are looking at the advertising next week as it is misleading (again poor Customer Services) Then came bed time, the springs in one of the mattresses were all popped out (we booked the superior king room and it was 2 singles pushed together) Called reception in the morning and asked for the manager as my wife barely slept, they sent house keeping who asked to inspect the mattress! After seeing the springs before even feeling them she apologised and advised she would put the room out of service, there is no way you wouldn’t notice these when changing the bed, wish I’d taken a photo. We did get around 45% refund but we certainly won’t be returning here, we’ll stay at the Macdonald for sure next time!
Verified review

10/10 Exceptional

Quality

It's located in the prime of Windsor castle opposite
Bathroom suite
Bathroom suite his/her's
Verified review

10/10 Exceptional

Solo trip to Windsor

This hotel was a wonderful surprise! It’s beautiful and in the middle of everything. Steps to the castle.
Verified review

10/10 Exceptional

Loverly, homely hotel with very large bedrooms. Overall, a lovely night stay.
Verified review

6/10 Good

It's an old traditional hotel and is ideally situated for any events that may involved the Queen being at Windsor Castle. The hotel faces on to the Windsor Castle so if you are located in one of the rooms at the front of the hotel, you have a perfect view to take in any of the pomp and ceremony. Hotel could do with being renovated, but at the same time maintaining it's traditional character.
Verified review

8/10 Very good

It was fine, staff were very helpful.
Verified review

10/10 Exceptional

ce place to stay....

The hotel was being modernised but was really goo. Excellent location for sightseeing. Food was really good and would certainly recommend breakfast at a very reasonable £10 pp. only problem was like most places there was no parking at the hotel
Verified review

8/10 Very good

Visiting family

Stayed 2 nights central location rigt opposite the castle excellent for the town only issue no on site parking had to go to local car park before 9am to pay tickets for day
Verified review

10/10 Exceptional

Best bedroom view of the castle !!

Amazing experience !!!
Verified review

10/10 Exceptional

Fantastic location, professional staff

Good stay abd rest
Verified review

6/10 Good

Good location however quite noisy too. Rooms are dated and the lights are dim. Could do with a refurb. Bed comfortable but I was really cold in the night and there were no extra blankets in the room
Verified review

6/10 Good

Could do with some tic. Only bar was closed to residents because of private function
Verified review

4/10 Fair

The hotel was central and was clean and tidy with big rooms. However, we were not aware that we'd be in a back building, with a side street / alley way entrance. Also, roadworks started right outside the window at 5am on Sunday morning which really disturbed our stay and ruined the day we were meant to be spending in Windsor as everyone was so tired from an early start. While this may be outside the hotel's control it was a shame that they hadn't known about the works, nor made apologies when it was raised.
Verified review

10/10 Exceptional

I absolutely LOVED this hotel!! On most vacations, I never invest in a nice hotel but I’m so happy I stayed at the Clarion because the location is insane; it’s directly across the street from Windsor Castle and it’s right in town near all the shops and restaurants. I had a great view of town from my window and the room was lovely and very comfortable. The only complaints I have are that the check-in process was a bit annoying; it took 10-15 minutes to check me in because they couldn’t find my reservations. Besides that, the window on the show wasn’t fully attached so the floor got really wet when I showered. Other than that, however, it was an amazing hotel. If I ever return to Windsor, I will definitely stay here.
Verified review

6/10 Good

Hit & miss

On arrival the hotel charged me again having paid when booked in June. When I went back to reception to challenge with proof of payment I was told they would need to investigate and come back after a further 1 hour. Bathroom sink basin had a dirty rim around it, shower door did not fully close. We also had noise until 4am keeping us awake.
Verified review

6/10 Good

The location is great! Opposite the castle and next to all the pubs and shops. Staff was very nice. But the hotel is very tired especially in the communal areas. The room also didn't have any heating? It had a small plug in electric heater on the floor to heat the whole room and bathroom. It wasn't warm until the middle of the night. That was a real shame given the fact it was so cold outside and you just wanted to be toasty in the room.
Verified review

8/10 Very good

Good hotel in Windsor and nice views of Palace
Verified review

8/10 Very good

Great location for Windsor Castle. General TLC needed in room/bathroom. No nearby parking.
Verified review

6/10 Good

Billig hotell, sentralt, enkel standard

Enkel standard, men bra beliggenhet rett ved Windsor Castle. Rent, men hele hotellet trenger en oppgradering.
Verified review

6/10 Good

Was happy with the hotel and the room until this morning. I was awaken by the guest above my room from around 6am Every step they taken on the floor could be very loudly heard in my room because the the floor boards. This disrupted my sleep which I was very unhappy about.
Verified review

6/10 Good

Adequate hotel in great central location

Hotel was perfectly located in central location. Room was adequate but felt cramped. One of the bedside lampshades was broken. Bed was a small double and bedding was clean but not luxurious in any way - pillows were lumpy. Bathroom was very small and cramped. Due to the glass bath/shower screen being so close to the sink, getting in and out of the bath/shower was rather awkward. (Would have been very tricky for anyone elderly or with any kind of mobility issues). Bathroom wall tiles were generally clean but the grout was discoloured and black in a large area by shower. Room was chilly on arrival but we used the freestanding heater provided which worked well. We didn't make use of the hotel's facilities so could not comment in that respect. Hotel lacked atmosphere. We would've relayed these comments directly to the hotel using the comment card provided in the room but this had already been completed by a previous guest and not replaced..