Verified
4/10 Fair
Jun 27, 2026
Booked a room with a ‘fully equipped’ kitchen - it had nothing in the cupboards and reception refused to provide any kettle, cups etc as advertised so couldn’t even make a cup of tea!
Left jacket in wardrobe but housekeeping didn’t hand it in and reception not helpful - wouldn’t even check with staff or room.
Beds hard with 1 flat pillow
Doors bang when they close all night
Reception only knew ‘it’s not possible’ to anything asked of them and customer service terrible.
Pool snack bar not manned - only drinks available in day is vending machines
Hotel is just soul less and really nothing in the vicinity of the hotel to do - bar Portaventura.
Pros - free shuttle bus, breakfast is fab as are the dining room staff, room was decent size.




Gill
Gill, 1-night trip


























