Protea Hotel by Marriott Cape Town Cape Castle

Property class: 3
Family-friendly hotel with outdoor pool, near Cape Town Stadium

Choose dates to view prices

When you stay at Protea Hotel by Marriott Cape Town Cape Castle, you'll be just a 5-minute drive from Long Street and Cape Town Stadium. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, an outdoor pool, and a terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Internet access
  • Restaurant
  • Air conditioning

Similar properties

A high-rise room with a view of a port and cityscape.
ITC Hospitality - One Thibault Hotel
Cape Town City Centre
  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
8.4 out of 10, Very good, 168 reviews
The price is $96
$111 total
includes taxes & fees
Nov 7 - Nov 8
ITC Hospitality - One Thibault Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
3 Main Road, Green Point, Cape Town, Western Cape, 8001

What's nearby

  • Two Oceans Aquarium - 6 min walk - 0.6 km
  • Cape Town Stadium - 11 min walk - 1.0 km
  • Greenpoint Market - 11 min walk - 1.0 km
  • Long Street - 17 min walk - 1.4 km
  • Cape Town International Convention Centre - 17 min walk - 1.5 km

Getting around

  • Cape Town Intl. Airport (CPT) - 23 min drive
  • Cape Town Station - 22 min walk
  • Cape Town Bellville Station - 31 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Gold Restaurant - ‬6 min walk
  • ‪Espressolab De Waterkant - ‬5 min walk
  • ‪Nobu - The One&Only Cape Town - ‬15 min walk
  • ‪Caramba - ‬5 min walk
  • ‪Shift Espresso Bar - ‬5 min walk

About this property

Protea Hotel by Marriott Cape Town Cape Castle

  • When you stay at Protea Hotel by Marriott Cape Town Cape Castle, you'll be just a 5-minute drive from Long Street and Cape Town Stadium. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, an outdoor pool, and a terrace.

At a glance

CHECK-IN
10:00am
CHECK-OUT
11:00am

Hotel size

    • 65 rooms

Arriving/Leaving

    • Check-in start time: 10:00 AM; Check-in end time: 2:00 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*

Parking

    • Onsite self parking (ZAR 40 per night)

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Protea Hotel by Marriott Cape Town Cape Castle Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Amazing

Amazing
Verified review

10/10 Exceptional

Convenient

We only stayed here 1 night, it was exactly what we needed, in walking distance to the robben island ferry. The staff was very helpful and friendly. I loved the white wine served as a welcome drink. Our room was comfortable and the area close to amenities.
Verified review

8/10 Very good

Pleasant and convenient

Hotel was in a good location for bars and restaurants, as well as being relatively close, in walking distance, to the V&A. The staff were very friendly and helpful, however, a little inconsistent. They kindly arranged for a taxi for us to Newlands on the first day, at a reasonable cost, however, when we asked for the same on the second day, the cost almost doubled. We therefore took a 20 minute walk to the railway station for 90% cheaper. The room was spacious and clean for our 8 night stay, and we would definitely use it again if in Cape Town.
Verified review

10/10 Exceptional

Bra Hotel till rimligt pris

Bra hotel med parkering i huset upp till reception/rum. Stort rum med Sovrum och vardagsrum, stort badrum men liten dusch. Frukost helt OK
Verified review

4/10 Fair

Fine for a night, but not an extended stay

The room was very bare bones and not nicely decorated. The bathroom was very tiny with no window and the shower curtain was so thin the water went right through it. The couch had been very worn and was sunken in the middle. The bed was so tiny and was hard for 2 people to sleep in, so one of us spent several nights sleeping on the couch. We had a patio door, but it didn’t open. One of our 2 air conditioners didn’t work and only the living room window opened. It was hard to air out the room. The pool was also dirty when we went to use it. The staff closed it down to clean but it still took a long time. The staff was friendly and helped us in any way they could. We could also see the New Years Eve fireworks from the pool area. We didn’t have breakfast at the hotel but there are plenty of nearby places to get breakfast. Part of the reason this hotel was so disappointing was because the week prior we stayed at the Protea hotel down the street and that hotel was so modern and comfortable. The amenities were much nicer. Just know all Protea Marriott hotels are not the same.
Verified review

8/10 Very good

View og tablemount is beautiful, However facility is too old. Especially bath
Verified review

6/10 Good

Access issue

I arrived around 11pm. All access to property was closed and no signage or people to advise what to do. I had to walk around at that hour with car parked on road to figure out what to do. I eventually found a buzzer and someone opened. not good.
Verified review

8/10 Very good

This was nice - could not use the pool because of the weather. Breakfast was good and the staff was friendly and helpful.
Verified review

8/10 Very good

Overall the property was pleasant, the staff were friendly and I would stay again.
Verified review

8/10 Very good

南アフリカ全体でそうなんだろうけど、シャワーの水圧が弱すぎ。あとは、まったく問題なし。強いて言えば、ウオーターフロント、ダウンタウン、どちらに行くにも、徒歩15分はかかる点。
Verified review

4/10 Fair

Friendly staff, but hotel condition is old.

Staff and service were wonderful and accommodating to all requests. However the hotel is dated and worst part was the two elevators never worked at the same time. Each day it would be one or the other and when you're unlucky the working elevator takes 10 minutes to arrive when called or even longer.
Verified review

10/10 Exceptional

Great view. Great room. Desk staff great. Negatives however: Disappointed the pool looked a little under the weather and we did not use it. Water was green. Cleaning staff needs to learn to not hold elevators. Sometimes long waits for one.
Verified review

6/10 Good

Good stay

We were transferred to Cape Town Lodge Hotel because the Protea Hotel by Marriott Cape Town Cape Castle was fully booked. The location of the hotel was perfect for Bo-Kaap and central district shops, but too far away from V & A. Our room was pretty big with good beds and facilities to heat water. Wi-Fi was ok. Breakfast was decent with fresh fruits, but limited selection of bread. Pool was pretty small. The staff in the reception was very helpful.
Verified review

8/10 Very good

Great location for DIY apart hotel

Great location and very reasonable facilities if you get the studio apartment and can make use of the living room and kitchen. Don’t expect any extensive service from the front desk beyond struggling to open the parking garage. WiFi’s functions b at low speed. Still a nice environment nearby and 15 minutes walk to the V&A complex.
Verified review

10/10 Exceptional

Sehr zentral gelegen. Hauptstrasse ist jedoch sehr laut. Tolle Aussicht. Grosse Zimmer. Netter Staff. Gutes Essen. 15 min zu fuss zur Waterfront.
Verified review

6/10 Good

Dececpcionante.

O hotel tem uma estrutura razoável, mas o staff deixa muito a desejar. Durante o check-in, presenciamos duas reclamações de hóspedes. O funcionário nos abordou logo com vendas de passeios, o que nos pareceu muito estranho. No primeiro dia café da manhã não havia mais quase nada no buffet e estava tudo muito bagunçado e sujo. Também não fomos bem tratados, nem sequer com um bom dia. Decidimos tomar café da manhã fora do hotel nos demais dias justamente por causa disso. Pedimos uma água pelo room service e nos pediram gorjeta por isso. Enfim, a impressão é de que o hotel está abandonado, sem qualquer gestão ou controle de qualidade. Não deveria ter a bandeira Marriott. Decepção.
Verified review

10/10 Exceptional

Perfect hotel

It was amazing. The hotel is in a prime location right opposite V&A Waterfront. Wifi was a bit poor but the rest was amazing.
Verified review

10/10 Exceptional

Upgraded to suite without asking. Room was huge and had a great view. Furnishings and decor just a bit tired but everything was clean and comfortable. Had a really big 2-person tub but did not use it due to the recent water issues. Conversely, the shower stall was cramped for me (6 ft., 170 lb. male). Thanks
Verified review

4/10 Fair

AC unit to old to noise nedd a update room furnuture to old room nedds to be renomated
Verified review

8/10 Very good

Considering the price point the location is great walk to the waterfront as well as other shops, cafes, supermarkets etc. Room was nothing flashy but it was modern, clean and spacious. Great views on the higher floors. Lots of fresh fruit and eggs cooked to order for breakfast. Pool is nice although the busy street runs by it. The entrance is a bit confusing...I used the man door to the parking garage and then up the elevator...still not sure if there was another way in and I got locked out once. Wifi is spotty, itll drive you nuts.
Verified review

10/10 Exceptional

Terrific place to stay

Very convenient location hotel staff was wonderful , Very safe hotel, clean , And I should repeat it’s a very convenient location
Verified review

8/10 Very good

Muito boa,mas com ruído externo das ruas próximas

De um modo geral muito boa, atendimento,café da manhã, limpeza, mas por estar localizado perto de avenidas muito movimentadas o ruído é intenso, principalmente a noite e de manhã cedinho.
Verified review

6/10 Good

Basic hotel, good location, good views.

Basic hotel and good for a stop over. The view from the corner rooms are great and very nice to be able to open the sliding doors to Juliette Balcony. Rooms feel old, but everything works. Over easter felt overpriced. Location is good with a 15min walk to V&A.
Verified review

10/10 Exceptional

Angenehmer Aufenthalt im Protea Cape Castle

Ordentliches Hotel an der Main Road fußläufig zu V & A Harbourfront. Long Street ebenfalls in 20 min zu Fuß erreichbar. Hotel bietet Studios mit Wohnraum, Schlafraum u. Bad. Wohnraum mit kl. Küche, Microwelle, Kühlschrank, Wasserkocher, Tee u. Kaffee. Klimaanlage. Freundl. u. hilfbereiter Service an der Rezeption. Durchaus empfehlenswert!
Verified review

6/10 Good

The hotel is in a nice location and close to V & A Waterfront. Daytime staff members were really helpful and tried to accommodate us (with cleaning, providing supplies and such). The room was decent as well as we slept in comfortably. What we did not like: 1. the coupon based internet access (it was unreliable at times and we would need to re-authenticate so frequently. coupon would stop working and we would end up requesting new coupon. 2. Night time staff members were not helpful at all. Would ask us to come to front desk when we ask for resources. Would tell us something is not available just so he/she would not have to come to our room. Like telling us the kitchen is closed an hour before the kitchen was actually supposed to be closed according to hotel brochures in room. 3. The elevator at times did not work and it was a bit scary or frustrating at times. Overall, not a Marriott like experience. I do see the potential of being great though. The day time staff members were really helpful. Not sure what happened at night.