The owner was very friendly, kind, and helpful, and the apartment had many good points.
The location was excellent. It was very convenient for sightseeing, close to many attractions, but still quiet because it was slightly tucked away from the main busy streets. We were able to start exploring straight away after arriving, which was great.
The apartment itself was comfortable and practical. It had everything we needed, including a washing machine, and laundry detergent was also provided, which we really appreciated. The space was nice, with a living area and sleeping area separated by a curtain, plus a sofa.
However, there were some important downsides. The biggest issue was the heat. Florence was extremely hot during our stay, and there was no air conditioning. A fan was provided, but it was quite weak and did not cool the room enough. The room stayed hot even at night.
Because of the heat, we tried opening the windows, but then mosquitoes came in and we were bitten during the night. In the end, we had to keep the windows closed, which made the room even hotter.
Another downside was the shower. The water pressure was very weak, which was disappointing after walking around in the summer heat.
Overall, the location, owner, and facilities were very good, but the heat, mosquitoes, and weak shower pressure made the stay less comfortable.