Does Melia Phuket Mai Khao offer free cancellation for a full refund?

Yes, Melia Phuket Mai Khao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Phuket Mai Khao?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Melia Phuket Mai Khao?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Melia Phuket Mai Khao?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Melia Phuket Mai Khao?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Melia Phuket Mai Khao and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Melia Phuket Mai Khao also has 2 bars and a fitness center, as well as a garden.

Are there restaurants at or near Melia Phuket Mai Khao?

Yes, there are 2 onsite restaurants.

Does Melia Phuket Mai Khao have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Melia Phuket Mai Khao like?

Melia Phuket Mai Khao is a short 14-minute walk from Mai Khao Beach and 9 minutes' walk from Sirinat National Park.

Melia Phuket Mai Khao, Mai Khao: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 23, 2025

This whole experience was amazing. The room was spacious and very clean. My wife loved it. The food was pretty good we had no complaints. The staff were amazing and very friendly. Will definitely come back again.

terry, 6-night trip

10/10 Exceptional

Dec 5, 2024

This was a very nice hotel loved it

Nicole, 6-night trip

10/10 Exceptional

Dec 2, 2023

Amazing place.

Lawrence, 1-night trip

10/10 Exceptional

Jun 19, 2024

Nice hotel to relax. Spa service is great . Far from the time, so driving car is more convenient. Breakfast is great and healthy.

Yuk Ha, 4-night trip

10/10 Exceptional

Mar 17, 2024

Great hotel

My wife and I had a wonderful stay at Melia Phuket! The hotel's new and prestigious appearance, coupled with its cleanliness and luxurious comfort, made for an exceptional experience. The staff, particularly Beam, were incredibly friendly and attentive, enhancing our stay even more. The beach was amazing, offering breathtaking sunsets. While the dining experience was good, there's potential for further enhancement. Overall, Melia Phuket is a fantastic choice for a memorable and relaxing getaway.

Yinon, 4-night trip

10/10 Exceptional

Jul 2, 2023

This is a lovely boutique resort that has everything you need for a restful holiday. From the pools to the soft bedding, the selections at breakfast to the gorgeous gardens, it is a respite from the daily grind. Highly recommend. ps: We were told that there are 100 rooms in total, & as the hotel was not full, it was a great experience for us. We do wonder if it would get too crowded if the hotel is at full capacity given the size of the resort.

Joanne, 4-night trip

10/10 Exceptional

Sep 23, 2022

This hotel was top notch. Best hotel for a getaway. Breakfast was undeniably the best. It came with so much options. You can even juice your own fruit juice or order pancakes and different types of eggs through the menu. Rooms were large very clean. My room came with an outdoor bath tub. Definitely felt like a 5 star property w/outstanding service.

Christine, 4-night trip

8/10 Very good

May 3, 2023

Overall OK

We expected more for the price The overall stay was OK, the room and facilities were great, we expected more from the staff. We felt like all they were trying to do it get more money out of us.

2-night trip

8/10 Very good

Jun 30, 2023

Animations and entertainments are missing. A very calm location.The spa benefits services are excellent. The hotel is not informing in advance that sea swimming during monsoon season is not allowed. The swimming pool 72meters long compensates. Taxi services from hotel to restaurants are rather expensive. Room is very modern and spacious including the balcony. Otherwise we had a good stay.

BRUNO, 9-night trip

8/10 Very good

Jul 3, 2024

The overall stay was OK, the room is spacious, with a little pool and outdoor bathtub and the breakfast was very good. We enjoyed few hours in the public pool with drinks. We were served by a girl who is always helpful and sweetly during our breakfast time. However, the shower room opens to the pool area without door. Mosquitos, flies, and other bugs can go to the washroom area though the shower room. I could see many bugs in my bedroom in the evening and I woke up very very early around 5:30 am because a cicadidae flied inside so I cant feeling relaxing enough during my stay. Hotel may think about how to minimise insect comes.

6/10 Good

Jan 9, 2022

Room to grow

Bad English knowledge of the personnel, lack of milk selection during breakfast. In reality only one restaurant works during the day… Random time of the room service each day, no electric mosquito repellent. No turndown service. Sparrow’s nests in outdoor restaurant, sparrow pooped sitting in outdoor areas noone cares about except you and your shorts. Inexperienced SPA therapists. A lot of room to grow.

Ilgar, 15-night trip

8/10 Very good

Feb 8, 2025

Very nice rooms and nicely structured property. Personnel is very friendly but needs some training in terms of service, attentiveness, and attention to detail. E.g. we were never introduced to the special dinner menu (not mentioned in their app nor anywhere else on the multiple ad posters and panels or in the digital menu of the Restaurant) only by asking if they offer any fish or seafood, where were introduced to this special menu, I don't understand how you cannot promote this or at least simply tell guests such menu is existing. Room service took more than 1.5h for delivery. The offered application for services is not monitored properly and requests are simply overlooked and need to be placed again via Phone. Not a big deal but either you offer an app service and deliver, or you just stick to classical phone service. However, our request for additional water was always fulfilled and also other direct orders were taken care of instantly. Beach beds with "used look", tables on the beach beds are not useable as the wooden parts are distorted so that you cannot place your glass. Glassware at the pool is plastic (which is fine) but pretty outworn. Overall we had a good stay but the Level of service is lacking behind other 5* properties which can be easily solved by some additional training and some attention to details/renewing glasses, tables etc.

Rene, 5-night trip

6/10 Good

Nov 1, 2023

Good breakfast, bed vibes and cleaning

The resort is new. Reception is open air place and there are not enough fans, so it turned to be sweaty check in, this should be fixed. We got our room, pool room, nice room, with little pool, but, room was full of flies. When i opened the shower doors, i understiod why, the shower is open to the pool area, meaning this is the place where we need to take a shower, in the open air, this was a big bummer, and i will explain why, in front of our room, there was another room, and from the second floor, it was easy to look on us getting shower, in addition, in case of rain, you get shower with rain and wind.., on top of that, this means that mosquitos, flies, and other bugs can easily get inside the room. I suggest to have a windows which can close the shower and whoever wants to take a shower out side, can open the window. The pool was dirty. The houskeeeping didnt clean the shower and toilet. The resort missing vibes, i dont know how to explian it, but it felt sad or forsake at the evening. Its quite big resort, and you dont see any employees in the way to the restaurant over the beach. At the checkout, it simmed like there was not enough reception employees. The resort is remote, but in 5 minutes car drive, you can reach to turtle village, which is nice place to eat and shop. I would expect from the resort to provide complimentary shuttle for this place. Breakfast was very good!

shir, 2-night trip

10/10 Exceptional

Aug 5, 2025

Utrolig smukt hotel

Utrolig smukt hotel med mange grønne områder. To dejlige pools og to lækre restauranter, der dog har det samme på menuen. Dejlig morgenmadsbuffet, med stort udvalg. Eneste minus var, at de lod os vente 2 timer på at få værelset, på trods for at hotellet ikke var fuldbelagt.

Kristine S., 3-night trip

10/10 Exceptional

Aug 3, 2025

great stay!!

athena, 3-night trip

10/10 Exceptional

May 4, 2025

Great resort next to Phuket international airport

Beautiful quiet location with a stunning pool and beach. Close to Phuket international airport. Staff are all very friendly.

Saloni, 2-night trip

10/10 Exceptional

Apr 18, 2025

Clean nice

Taha, 3-night trip

6/10 Good

Apr 3, 2025

The gardens are immaculate and the location's serenity a rarity in Phuket - amazing. Sadly service is woeful from inconsistency at breakfast through to random housekeeping - well below 5* standards. Also these are not villas - they are an ok sized ground floor room. Do not understimate the comments re bugs!! Insufficient "fogging" etc means that in the garden part of your "villa" you will get severely bitten!! These are v uncomfortable but luckily do heal in a couple of days

Anthony, 8-night trip

8/10 Very good

Mar 28, 2025

Das Hotel ist sehr schön angelegt und auch stylisch. Das Zimmer und die Terasse wirklich toll. Auch der Poolbereich, obwohl das Grundstück in diesem Bereich sehr schmal ist. Frühstück war auch sehr lecker. Einziger Nachteil war der teils späte Zimmerservice trotz Beschwerde beim Hotelmanager.

Uwe Martin, 12-night trip

10/10 Exceptional

Mar 26, 2025

We had an incredible stay here, unfortunately it was only for one night before we flew home but wish we could have stayed longer! The hotel is beautiful, the room was stunning and we were even upgraded to a pool room. The food was good but the beach was the absolute highlight for us. One of the best beaches we visited in Thailand. So quiet, untouched and beautiful!

Rosie, 1-night trip

10/10 Exceptional

Mar 2, 2025

My stay at Meliá Phuket was an unforgettable experience. I went with my husband for our honeymoon, and the ambience of the hotel was very calm and romantic, perfect for the occasion. The staff was very polite and always attentive to our needs. Also, the breakfast options were varied, making each morning special. The hotel is very clean, which we truly appreciated. The only downside was the mosquitoes, but overall, our stay was amazing. We would definitely recommend it!

Sokaina, 8-night trip

10/10 Exceptional

Feb 7, 2025

Had a really nice time. The beach, room, and staff are definitely thr highlights. Will return.

DAVID, 3-night trip

10/10 Exceptional

Jan 4, 2025

Beautiful property with such hospitable staff

Reshma, 3-night trip

10/10 Exceptional

Dec 18, 2024

Good

Dotun, 2-night trip

6/10 Good

Dec 17, 2024

At check-out, no one assisted with carrying the luggage, and when getting into the car to leave, there was also no assistance with the luggage. I had called for a golf car for pick-up to lobby check out, and the customer service representative said it had arrived. However, when I walked down there was no one here!

1-night trip

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