Specifically tried to book accessibility-friendly king suite for business that was out-of-town, was on Fairfield Inn website when trying to reserve room, bc problems always come up booking thru 3rd party travel booking online service, was trying to avoid 3rd party booking but when room was booked was done thru pop up ad or some imbedded site or hyperlink within Fairfield Inn website, intended to book room to check in the evening after the day reservation was made, but when I arrived at the hotel to check in the front desk clerk informed me the reservation was for the night before, and I had to pay for the actual night I had planned to stay, the clerk said bc booked thru 3rd party site the hotel mgmt had no way to compensate for the mixup. The room I was placed in was a regular size with 2 queen beds, was not handicap accessible. I paid for two nights bc of the error. Please help make it right, either refund or free night at one of your upper class hotels.