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Quality Inn Westfield - Springfield

2.5 star property
City-center hotel in Westfield

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Photo gallery for Quality Inn Westfield - Springfield

Lobby
Exterior
Free daily buffet breakfast
Pillowtop beds, in-room safe, desk, blackout drapes
Business center
In the heart of Springfield's shopping district, Quality Inn Westfield - Springfield offers a warm welcome with a breakfast buffet, laundry facilities and business center. Connect to WiFi or catch up on news with free newspapers; guests rave about the helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $101
$113 total
includes taxes & fees
Sep 29 - Sep 30

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(36 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
7.0 out of 10, Good, 1,023 reviews
The price is $98
$112 total
includes taxes & fees
Sep 9 - Sep 10
Quality Inn West Springfield
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About the neighborhood

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • Big E - 11 min drive - 14.2 km
  • MGM Springfield - 14 min drive - 19.5 km
  • Naismith Memorial Basketball Hall of Fame - 14 min drive - 19.9 km
  • Eastern States Exposition - 14 min drive - 18.1 km
  • Six Flags New England - 22 min drive - 21.6 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 6 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive
  • Springfield Union Station - 18 min drive
  • Holyoke Station - 21 min drive
  • Northampton Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Dunkin' - ‬12 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬1 min walk

About this property

Quality Inn Westfield - Springfield

Quality Inn Westfield - Springfield puts you within a 15-minute drive of Big E. Free perks include WiFi, self parking, and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Free offsite parking nearby
DONE

Other information

    • No alcohol served onsite

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for USD 1.50 per night

Children & extra beds

  • Rollaway beds are available for USD 20.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0003663290

Also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Does Quality Inn Westfield - Springfield offer free cancellation for a full refund?

Yes, Quality Inn Westfield - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn Westfield - Springfield?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Quality Inn Westfield - Springfield?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Quality Inn Westfield - Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (15-min drive) is nearby.

Does Quality Inn Westfield - Springfield have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Quality Inn Westfield - Springfield have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Quality Inn Westfield - Springfield like?

Quality Inn Westfield - Springfield is in the heart of Westfield, a short 19-minute walk from General Wareham Park.

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Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Shower
Children
Weather
Balcony
Water

Reviews

8/10 Very good

We'd stay again!

Reasonably priced, convenient location, comfortable bed. Although the rooms were a bit dated, we had an enjoyable stay. Breakfast selections were great.
Nancy, 2-night trip

10/10 Exceptional

Staff was very friendly and helpful!
L, 1-night trip

8/10 Very good

satisfactory for an overnight stay

perfect for a short one night stay. No healthclub or pool, but breakfast was decent and staff was very nice. Room was clean and bed fairly comfortable. Limited TV stations unless you subscribe to prime video or netflix
pam, 1-night trip

4/10 Fair

Beware

Rude desk clerk, questionable staff, mold in room, smell in hallway wretched, towels in bathroom still had stains, fridge needed defrosting. I don’t know what the box spring was made of, but it creaked at every movement. This place needs a lot of TLC. This place is a hard pass - don’t believe the online reviews.
Brian, 1-night trip

6/10 Good

It’s an average property, ok for a couple of days stay if you are looking for basic amenities - like clean bed and towels
Mizanur, 3-night trip

10/10 Exceptional

Professional, excellent staff
WILLIAM, 2-night trip

10/10 Exceptional

Staff very friendly.
Cynthia, 1-night trip

4/10 Fair

Didn't change bed for the two weeks, only vaccumed the day before we left, TV went out several times, internet went out several times, only kept trash out and clean towels while we were there
Charles, 14-night trip

10/10 Exceptional

It was fine met our needs
Ralph, 1-night trip

2/10 Poor

Typical run of the mill hotel
Karen, 3-night trip

10/10 Exceptional

Nice, clean reasonable price
James, 1-night trip

8/10 Very good

Quality stay

Nice hotel clean with great service. Breakfast was good and well maintained. Quality of coffee and juice was weak. WiFi was weak. Beds were comfy. Shower needs attention. Fixtures old and not working well. No conditioner in shower. Aside from that the housekeeping staff was attentive and provided good service. They stay met my expectations.
Brandon, 2-night trip

10/10 Exceptional

Check in was a smooth process representative was kind and polite and continental breakfast was good
Roberto, 2-night trip

4/10 Fair

Pay More for Better

Check in was simple and easy, front desk was nice and lobby was okay. The room smelled like cigarettes, sweat, and urine and it didn't help that the A/C had not been turned on prior to arrive and the room was very humid. The sheets and bedding were stained and overall the room felt unclean.
1-night trip

6/10 Good

Meh

Our room could have used a good cleaning. When we got to our room I noticed that the trash wasn’t taken out from the people before us. I brought it to the guy at the front desks attention and he took care of it immediately. Also, the first night we stayed there the water in the shower was backing up. I brought it to the managers attention the next morning and it was taken care of immediately by him personally. It’s not a bad place but it definitely needs to be cleaned better. I wouldn’t recommend but the manager is trying.
crystal, 2-night trip

10/10 Exceptional

I liked the breakfast & appreciated that coffee & juice are still available all the time
DAVID, 1-night trip

6/10 Good

Adequate
Daniel, 7-night trip

8/10 Very good

Convenient, breakfast, clean, friendly helpful staff
Zakia, 1-night trip

6/10 Good

The hotel was decent. It’s small and the quality of everything is mediocre.
Jocelyn, 6-night trip

10/10 Exceptional

Good place to stay
Sam, 1-night trip

8/10 Very good

generally clean. beds were a bit off sized edges were sticking out to bang shins etc.
Greg, 1-night trip

6/10 Good

I liked the location and price of the hotel. Fairly close to Southampton
Monica, 2-night trip

8/10 Very good

Check-in was seamless. I was concerned with the safety as the property is right off the highway and backed up to a wooded area. Upon locating my room, the door to get in was propped open. The room itself was average. The bathroom wasn’t the cleanest. If you are trying to save some money it will do the job for an overnight stay.
Nicole, 1-night trip

10/10 Exceptional

Room was clean the bed was comfortable. Great stay overall
Alan, 1-night trip

4/10 Fair

Room smelled like cigarette smoke.
Trinity, 1-night trip